Arona

Literally one of the best places to rent from. Always so helpful. I know that when I call and need something Felicia is always on top of it. She sees my vision and is always so communicative with me about payments and when I have a million questions she is there to answer all of them.

Tony and Brittany make this a great place to shop at ! Extremely helpful and nice.

Always willing to help & work with you no matter what the circumstance. Good customer service & terms that works for you and as individual as you are.Been a customer since 2012 hope to continue for many years to come! Thank you, Katie & Staff !

I love arona in neosho mo. I have had no problems with payment arrangements when needed. I have bought and paid off a freezer, refrigerator, stove and washer and dryer. I still have a portable dishwasher, lawnmower, two game systems, and a new freezer as my other one went out and it was a deep freezer and not a tall one. I am getting furniture tomorrow. The guys there are always courteous and I haven't had any complaints. They go above and beyond.

They have been amazing even with all the issues with my apartment and the struggles they have always been so nice

I honestly had a really good experience with Aarona Home Essentials. Everything arrived on time, the quality was even better than I expected. The ordering process was easy and I didn’t have any issues. You can tell they care about leaving customers happy :) I am beyond happy with my purchase and would definitely purchase from them again. I HIGHLY recommend checking them out if you’re looking for high quality home products and great customer service !!

Antwan and the entire staff were incredibly professional and welcoming from the moment I walked in. They answered all of my questions, made the process easy, and helped me get the best deal possible. I truly appreciate the excellent customer service and will definitely be shopping here again. Highly recommend!

The staff are all so nice and made our experience easy and pleasant,from management onto delivery guys,I will definitely keep them on my go to when I'm ready for another piece❤️ Highly recommend

Autumn was absolutely wonderful to work with! She was kind, professional, and made the entire process smooth and stress-free. She took the time to answer all of my questions and truly cared about helping me. I highly recommend Autumn to anyone looking for excellent customer service. Thank you for everything!

Great place to do business through more then willing to work with you and get you exactly what your looking for if they don’t have it on hand. Autumn was very respectful and helpful throughout the process answering all questions and reaching out to make sure everything is going good and staying in contact about the deals that they have going on.

Typically buying furniture is a chore, I had the best experience at Arona! My sales representative Autumn made it fun and easy. The whole process was super smooth from the transaction to delivery. I will definitely be purchasing more stuff from Arona in Midland in the future! Shout out to Autumn for making this such an awesome experience for me!

I've been with Arona for over 10 years. They've always been professional, courteous & extremely helpful. I moved to Saginaw & they kept us as a customer instead of transferring us to Saginaw. Erica (before her promotion), Nick, Autumn & Scott have been our go to people. They're very understanding with payments & budget friendly. Highly recommend. They deserve more than 5 stars!

Had a great experience Nick low took care of me and made sure to give me the best deals he could. He was very kind, helpful, and made the whole process easy.

Paying double retail price on a used PlayStation, controller doesn’t even work and company fails to make it right due to “wear and tear” I take care of all of my electronics, but when I receive something used and broken from the start it kind of makes things difficult. Avoid at all costs unless you want faulty devices

I’m a paid off customer but I’ve been with arona for years! Bought several different pieces of furniture always very helpful and honest always willing to help. I would recommend them.

Great store!! The employees are always more than helpful! Lindsey is phenomenal every time I’m in store, she goes above and beyond for me so I can get exactly what I want and what works best for me!! 🤩

Very nice Customer service! The air conditioner I wanted wasn't in stock so they were able to get one from another store so it could be delivered the next morning. I will be purchasing more products. Thank you!

Easy to work with, very friendly staff. Explained details of contract completely!

Renting to own from this location was absolutely phenomenal when Tracy was the manager and the older crew worked there. We never had a single issue. Unfortunately, that has completely changed. To make matters even worse, my husband had already spoken with Mason, who is supposedly the manager now, and they had already come up with a plan for when he would be coming in to make a payment. There was absolutely no reason for any of this to happen, which makes the employees’ behavior even more unacceptable. I was inside giving my youngest a bath while my children were outside playing with our dogs. My husband was in the very back of our property, which is about the length of a football field. I also had my niece and nephew over, and we live along a busy road. The first employee came to my house, knocked on the door, and then left. A short time later, he returned with another male employee and a female employee. After knocking on my door, the female employee actually tried to open my doorknob when I didn’t answer. That is completely unacceptable. I immediately asked her to leave my property. Instead of leaving, that same female employee and one of the male employees walked around to the back of my house where my children and dogs were playing. They entered my backyard without permission. My dogs could have easily run toward them and into the road, and as a parent, I don’t appreciate complete strangers walking into my backyard where my children are playing. Stranger danger is real, and no one should think it’s acceptable to enter a customer’s backyard uninvited where children are present. I told them they were not allowed on my property and asked them to leave. Instead, the female employee stood there with her arms crossed and said, “Go ahead and call the cops.” I have this entire interaction recorded on my security cameras, and I will absolutely be sending the footage to corporate. This was one of the most unprofessional experiences I’ve ever had with a business. The difference between the previous management and the current staff is night and day. No customer should ever have employees trying to open their front door, entering their backyard without permission, and refusing to leave after being asked. I do not recommend doing business with this company. If you’re looking for a rent-to-own company, I highly recommend Hometown Rent to Own, which, ironically, is where Tracy, the former manager from this location, now works. Tracy is an absolutely phenomenal person who genuinely cares about his customers and always goes above and beyond to make sure they have what they need. This sort of thing would have never happened under Tracy’s management. Please be very mindful if you choose to do business with this company. Based on my experience, I cannot recommend them to anyone.

You guys were very patient when I was having problems with my payment and I appreciate that your service was excellent thanks