Arona

Closed · Opens Monday 10 AM 3.8 (182 reviews) on Google

3225 SE 14th Street, Des Moines, IA 50320

Inside Arona

What you can rent here

Arona (Arona Home Essentials) is a rent-to-own retailer running 46 active stores across 12 states, including Fremont, Nebraska; Aurora, Colorado; and several South Florida locations such as Hialeah, Miami, and North Miami. The company has operated in the rent-to-own industry for more than two decades and now serves customers from more than 50 stores nationwide. Arona rents furniture, appliances, electronics, computers, mattresses, gaming, jewelry, and tires and wheels on flexible weekly, bi-weekly, or monthly lease agreements, and like most rent-to-own stores it does not require a traditional credit check. It holds a 4.2 Google rating across roughly 5,800 reviews. Compare Arona on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses gaming jewelry tires-wheels

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Arona offers furniture, appliances, electronics, computers, mattresses, gaming, jewelry, tires-wheels on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Arona is located at 3225 SE 14th Street, Des Moines, IA. Check the store hours listed on this page for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Arona, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Arona directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Arona to review its written return and early purchase terms.

You can contact the store directly by calling (515) 246-0001 or visiting in person at 3225 SE 14th Street, Des Moines, IA.

Hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday (Today) Closed

Location

3225 SE 14th Street, Des Moines, IA 50320

Get directions

Customer reviews

3.8
Based on 182 Google reviews
3.8

182 reviews

5
10%
4
0%
3
0%
2
10%
1
80%
Have you visited this store? Write a review on Google
kaykay
kaykay 3 months ago

Purchase a two-piece couch set from them the first couch that they showed me .was the one that I wanted and they sold it to me. right before my delivery date one of the sales persons call me and told me that they had already sold that particular couch sets .then show me another one for a cheaper price after I had already paid for the first one .they were supposed to give me a refund for the remainder of the amount for the first couch set but having returned the money I've been in contact with the store for a while and haven't heard anything but they need to talk to their regional manager ! this is bad customer service because number one you should check your inventory to make sure you know what is sold or not sold . your customer wouldn't be paying extra money! And return the money that is due to your customers! other than that I think the couch set that I purchased is beautiful except for a few scuffs

kaykay
kaykay 3 months ago

Purchase a two-piece couch set from them the first couch that they showed me .was the one that I wanted and they sold it to me. right before my delivery date one of the sales persons call me and told me that they had already sold that particular couch sets .then show me another one for a cheaper price after I had already paid for the first one .they were supposed to give me a refund for the remainder of the amount for the first couch set but having returned the money I've been in contact with the store for a while and haven't heard anything but they need to talk to their regional manager ! this is bad customer service because number one you should check your inventory to make sure you know what is sold or not sold . your customer wouldn't be paying extra money! And return the money that is due to your customers! other than that I think the couch set that I purchased is beautiful except for a few scuffs

Kathleen Kimble
Kathleen Kimble 4 months ago

I enjoy arona immensely Alexa and Betty are two very sweet people Alexis always waited on me taking very good care of me I really really like her a lot in fact I don't go to nobody else but her to buy something

Gary Carder
Gary Carder 5 months ago

Well I know I had a swap out today and I got injured at work last night and I was demanded a Dr office visit before I got back and I was told that I needed to be present when the swap was suppose to happen in which nobody knows when. So now I got to wait for this swap and miss work tomorrow 1 ⭐

Gary Carder
Gary Carder 5 months ago

Well I know I had a swap out today and I got injured at work last night and I was demanded a Dr office visit before I got back and I was told that I needed to be present when the swap was suppose to happen in which nobody knows when. So now I got to wait for this swap and miss work tomorrow 1 ⭐

Maria Cervetti
Maria Cervetti 6 months ago

We ordered a laptop from them . They made us make the first payment of $130 and then denied us and refused to give us back our money! Said it was going to be a credit on our account which is bullshit because I will never purchase anything from them again. They did not let us know ahead of time that this was their policy if it even is their policy . I have disputed this with my bank and if it does not get resolved that way I'm seeking an attorney because this is fraudulent and they will be paying me a lot more than $130!

Maria Cervetti
Maria Cervetti 6 months ago

We ordered a laptop from them . They made us make the first payment of $130 and then denied us and refused to give us back our money! Said it was going to be a credit on our account which is bullshit because I will never purchase anything from them again. They did not let us know ahead of time that this was their policy if it even is their policy . I have disputed this with my bank and if it does not get resolved that way I'm seeking an attorney because this is fraudulent and they will be paying me a lot more than $130!

Emilee Bentzen
Emilee Bentzen 6 months ago

Has called me multiple times while at work, during the holidays, and more for money even though they constantly everyday are taking money out of my account. Calls me to ask for more money. I would not recommend this place at all. They scam you. Employees are not friendly, and have zero work ethic. Took 1 whole month and multiple rescheduling to even deliver anything. 0/10 would not recommend.

Emilee Bentzen
Emilee Bentzen 6 months ago

Has called me multiple times while at work, during the holidays, and more for money even though they constantly everyday are taking money out of my account. Calls me to ask for more money. I would not recommend this place at all. They scam you. Employees are not friendly, and have zero work ethic. Took 1 whole month and multiple rescheduling to even deliver anything. 0/10 would not recommend.

Brandy Richmond
Brandy Richmond 6 months ago

I have been a customer with them for the past 4 yrs and have paid off multiple agreements with them because I was a satisfied customer. I go in to pay off my last agreement and seen something I really liked and hey why not they always done great business with me up until these past few months I will not return as a customer. Supposed to have got a free month which I did but received multiple calls a day saying I was behind on payment. When I wasn’t. Got told two different prices even when the delivery drivers brought my item, had a totally different price of what I was told in the store, own staff agreed that the staff lies , but what really made me regret my decision to continue business with them is when I get treated like I’ve never been a great customer and get told by my multiple workers the amount I owe. It’s all over the place, unorganized, and I get told oh someone dropped the ball and made a mistake but I’m the one who has to pay for it by being told I’m behind on payments. NEVER will I return as a customer ever again. They might not care at all but as a customer who paid off a living room set, a bed, a tv and a gaming system you should care. I’m really frustrated because this never happened before and nothing has been done about it from management. Very unsatisfactory service.

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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Arona or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Arona is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.