Rent-A-Center

4.2 (133 reviews) on Google

3701 E 14th St, Des Moines, IA 50313

Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (515) 265-5555 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (515) 265-5555 or visiting in person at 3701 E 14th St, Des Moines, IA.

Location

3701 E 14th St, Des Moines, IA 50313

Get directions

Customer reviews

4.2
Based on 133 Google reviews
4.2

133 reviews

5
30%
4
0%
3
0%
2
40%
1
30%
Have you visited this store? Write a review on Google
Crystal Conroy
Crystal Conroy 3 months ago

Very helpful staff. Got what I was looking for and waiting for delivery

Crystal Conroy
Crystal Conroy 3 months ago

Very helpful staff. Got what I was looking for and waiting for delivery

Jade “Jade”
Jade “Jade” 10 months ago

The drivers are nice, however this is absolutely ridiculous! I moved and the hook up is a little high instead of them supplying it to be right they left it in my house and told me to do it. So 0 stars if I could.!

Jade “Jade”
Jade “Jade” 10 months ago

The drivers are nice, however this is absolutely ridiculous! I moved and the hook up is a little high instead of them supplying it to be right they left it in my house and told me to do it. So 0 stars if I could.!

Junitha Alanzo
Junitha Alanzo 10 months ago

Missed two payment cause my son was in PICU and they called so many times a day even when they were close they called .. and the man that was on the phone sound aggressive

Junitha Alanzo
Junitha Alanzo 10 months ago

Missed two payment cause my son was in PICU and they called so many times a day even when they were close they called .. and the man that was on the phone sound aggressive

John Staley
John Staley 1 year ago

New to the area decided to rent till I found a permanent house. Ordered an electric washer and dryer to be delivered a week later on Saturday as it is the only day I am off. After speaking with and confirming with people in store on the phone only to find out I received an electric washer and gas dryer and they would ‘have to see if they can find’ an electric dryer to be delivered the next Saturday. Disappointed, I only hope they don’t charge me for this weeks rental with me not being able to use it till next week. Also finding out they do NOT hook up dryers and do not supply dryer hoses. I will have to supply my own hose.. delivery guys are very pleasant and helpful but store management and organization could definitely use some work.

John Staley
John Staley 1 year ago

New to the area decided to rent till I found a permanent house. Ordered an electric washer and dryer to be delivered a week later on Saturday as it is the only day I am off. After speaking with and confirming with people in store on the phone only to find out I received an electric washer and gas dryer and they would ‘have to see if they can find’ an electric dryer to be delivered the next Saturday. Disappointed, I only hope they don’t charge me for this weeks rental with me not being able to use it till next week. Also finding out they do NOT hook up dryers and do not supply dryer hoses. I will have to supply my own hose.. delivery guys are very pleasant and helpful but store management and organization could definitely use some work.

Michelle Fell
Michelle Fell 1 year ago

0 stars very poor communication I can't believe this tt one of the head guys won't say names but stuff was to be picked up but kept taking the payment and this is after my auto pay was Un enrolled will never be back try Arona there great

Summer Hesse
Summer Hesse 2 years ago

I always get greeted and helped by a friendly face. They're willing to work with you to get you what you need. I've been a customer for years and I'm 100% satisfied.

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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.