Arona

Ill make your payment for you if you choose not to rent here. Hands down this is straight up a disgrace to rent to own places. Had to pay up front 25 dollars just to tell me that they don't have my order in. Now I have to wait on their terms for reimbursement. Lady said to me just go to Walmart. Filing a report with BBB!

Great expierance as always. Would definitly recomend

Great expierance as always. Would definitly recomend

Kristy and her staff are always on point. I have been dealing with this store for as long as I can remember 90% of the stuff in my house has come from here. Kristy always finds what I’m looking for and always at the best price. These guys are Rockstars Kristy is awesome. Always treated with respect and always feel number one with the care and concern and the quality in the speed that she handles everything. I will always be a 100% satisfied customer.

Kristy and her staff are always on point. I have been dealing with this store for as long as I can remember 90% of the stuff in my house has come from here. Kristy always finds what I’m looking for and always at the best price. These guys are Rockstars Kristy is awesome. Always treated with respect and always feel number one with the care and concern and the quality in the speed that she handles everything. I will always be a 100% satisfied customer.

They called me four times while I was at work, despite me putting in writing that contacting me during my working hours interferes with patient care and safety. They completely ignored this fact, showing a blatant disregard for both federal laws (FDCPA) and basic professionalism. Their attitude is alarming — they prioritize chasing late payments over the safety and well-being of people, including those in emergency situations. It’s shocking that a company would ignore repeated warnings and continue harassing a customer at work, putting people at risk. I cannot recommend doing business with them unless you want a company that openly ignores the law, disrespects boundaries, and values money over human lives.

They called me four times while I was at work, despite me putting in writing that contacting me during my working hours interferes with patient care and safety. They completely ignored this fact, showing a blatant disregard for both federal laws (FDCPA) and basic professionalism. Their attitude is alarming — they prioritize chasing late payments over the safety and well-being of people, including those in emergency situations. It’s shocking that a company would ignore repeated warnings and continue harassing a customer at work, putting people at risk. I cannot recommend doing business with them unless you want a company that openly ignores the law, disrespects boundaries, and values money over human lives.

Tried to buy a stackable washer and dryer here, it was supposed to be delivered Feb 27. Well they came on the 27th, but did not have a mounting bracket (I think that's what he called it) for the dryer so it doesn't sit directly on the washer. They said they would buy one from home depot and be back to put it in. They never showed up. Almost a month later we are STILL waiting to hear from them. Best part was they called last week stating we needed to make a payment on rhe washer and dryer!!! My boyfriend was like, "what washer and dryer? The one you haven't installed and I haven't signed any papers for yet?!?!" Obviously we didn't have to make a payment, but seriously get your crap together. If it doesn't come soon we'll just go somewhere else. Would have done that already, but we really liked the set. So just beware they don't take good care of their customers. So disappointed.

Tried to buy a stackable washer and dryer here, it was supposed to be delivered Feb 27. Well they came on the 27th, but did not have a mounting bracket (I think that's what he called it) for the dryer so it doesn't sit directly on the washer. They said they would buy one from home depot and be back to put it in. They never showed up. Almost a month later we are STILL waiting to hear from them. Best part was they called last week stating we needed to make a payment on rhe washer and dryer!!! My boyfriend was like, "what washer and dryer? The one you haven't installed and I haven't signed any papers for yet?!?!" Obviously we didn't have to make a payment, but seriously get your crap together. If it doesn't come soon we'll just go somewhere else. Would have done that already, but we really liked the set. So just beware they don't take good care of their customers. So disappointed.

Honestly, I don’t know where to begin my praise of Petoskey‘s store manager, and its employees. To be blunt I was amazed at the proficiency and diligence, professionalism and outright care for their customers. You don’t have to buy a lot for them to treat you like their main priority. Jake, Petosky’s benevolent, sincere store manager has every customers satisfaction as his personal goal. He intends to meet their every request with honesty, integrity, information, tactile hands on tools, and premium quality assurance - leaving the overall customer satisfaction process as a no-brainer. To put it all in perspective, I requested a bedroom item and he went out of his way to find exactly what I was looking for, even though his store did not carry it as a typical item. Not only that, but he was on top of the product applications to the point where I had left it in his capable hands.