Rent-A-Center
Open right now until 6 PM. Call ahead and they will tell you what is on the floor today.
5424 W Broad St, Richmond, VA 23230 (804) 282-1173
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
5424 W Broad St, Richmond, VA. Open until 6 PM.
Call (804) 282-1173 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Rent-A-Center stores near Richmond
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours confirmed with the store Oct 11, 2026. Call ahead on a holiday.
Customer reviews
I don’t usually leave reviews, but I felt it was important to share my experience. My couch was originally scheduled to be delivered on July 13, but the store changed the delivery date to July 10. My delivery window was between 3:00 PM and 5:00 PM. By 5:20 PM, no one had arrived, and I hadn’t received any phone call or update. I called the store myself, only to be told that they had intended to call me but forgot. They explained that the delivery truck carrying my couch had broken down and they didn’t know whether they would be able to deliver it that day. Considering the store closes at 6:00 PM on Saturdays and is closed on Sundays, I was left with no clear answer or solution. To prepare for the delivery, I had already paid to have my old living room furniture removed because the store does not offer furniture removal. As a result, my family was left with no living room furniture at all. This situation has been especially difficult because I am currently pregnant and due very soon, and I also have a daughter with special needs. The last-minute changes and lack of communication created unnecessary stress and inconvenience for our family. What disappointed me the most was that no meaningful solution was offered. I was simply told the truck had broken down, with no alternative plan or accommodation. While I understand that unexpected issues like vehicle breakdowns can happen, the lack of communication is unacceptable. I should have been notified before I had to call the store myself, and there should have been a contingency plan—whether that meant sending another truck or offering another solution. Overall, I’m extremely disappointed with how this situation was handled. I hope the company improves its communication and customer service so that no one else has to experience the same frustration.
Great people to work with,treet me so kind on everything to my needs great job 👏
Very displeased. I special ordered a 65-in LG QNED from this location during a 2024 Memorial Day sale, and everything about it has been a bad experience. First, they lost my down payment and I had to cover a second down payment while I waited two months to get the original funds back. Then, THEY LOST THE TV! After excessive back and forth, it turned out that MY SPECIAL ORDER TV had been delivered to the store, and they unboxed it, unwrapped it, and put it on the shelf for display!!! When I finally got it delivered, they brought it without any of the original packing material, a big grease mark in the middle of the screen (had I seen that sooner I wouldn't have tipped the two young men that delivered it), and they didn't bring the TV instructions or the TV's matched smart remote. The remote they did bring me was an older model that according to the LG website, was for 2017-2018 TV models; DEFINITELY NOT FOR A 2024 QNED! And, every time I have had to use it for basic universal functions, my anger is refreshed by the bold message displayed on the TV declaring that the remote is not compatible. I'm sure this mix-up happened when they put my TV on the shelf for display; However, even after bringing it to the store's attention (Sherrie specifically), the error was not rectified. Twenty months, and a fully paid contract later, still nothing... If I ever want to be able to enjoy the full functionality of my TV, I'm going to have to go out and PAY EXTRA for an item that should have been correctly provided in the first place 😒
Great service! The manager Chris answered any and all of my questions. Extremely professional and knowledgeable! Plus the store is fully stocked. I am definitely coming back!
I'd rather not... All I can say is I had no idea you could actually be denied while having a good standing bank account for a year the same employer for a year, oh and a previous account 10 or so years ago that was in good standing and items eventually returned undamaged. I be in bewilderment 😂🤣
I recently got two items and one was not the right one. So the salesperson Sherie, took care of everything. Made my day a whole lot brighter!! Definitely would recommend to family and friends!! RVA Broad St store!!
Other places to try in Richmond, VA
More stores in Richmond
All Richmond storesNearest first. The figure is that store's own Google rating.
Categories at this store
Each opens that category across Richmond. The count is the Richmond stores carrying it.
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.