Aaron's
Closed right now, opens 10 AM. Call ahead and they will tell you what is on the floor today.
5670 Brook Rd, Richmond, VA 23227 (804) 755-7470
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Aaron's is a national rent-to-own retailer with 1,175 active locations across 47 states, including stores in Orlando, Florida, San Antonio, Texas, and Huntsville, Alabama. Founded in Atlanta, Georgia in 1955, Aaron's began as a furniture rental business and grew into one of the country's largest lease-to-own chains. Stores carry furniture, appliances, electronics, computers, mattresses, and smartphones on flexible weekly or monthly lease agreements, and most rent-to-own stores do not require a traditional credit check. Across locations, Aaron's holds a 3.9 Google rating from more than 109,000 reviews. Compare Aaron's on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Aaron's carries. Call the store for current prices and terms.
This location
5670 Brook Rd, Richmond, VA. Closed · Opens 10 AM.
Call (804) 755-7470 Get directionsAaron's will tell you what you qualify for before anything is run, stated by Aaron's.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Aaron's stores near Richmond
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours confirmed with the store Oct 4, 2026. Call ahead on a holiday.
Customer reviews
Kere was amazing taking care of us when my fiancé and I came in to order our new sectional! Very kind, professional, and friendly while also being thorough with letting us know what our order and lease guidelines included! Definitely will be back in the future to order from this location!
Very easy process. I was approved in 15 minutes. Picked out living room and bedroom sets and was on my way in less than an hour
Dodged a bullet!!! So I was trying to get a TV stand since people on the Facebook market kept flaking. After getting approved, I got an email that I had to call the 1800 number since there was information that had to be verified. They asked a bunch of questions that I couldn't even remember like old addresses, and phone numbers. I answer the questions and get ANOTHER email that said I was no longer approved because I answered the questions incorrectly. I call back to speak with someone and am on hold for 23 minutes. At that point I said forget it and hung up. That was nothing but devine intervention because the idea of paying $2800 for a stand that was work $120 on amazon all because I was intrigued by the $0.01 down is CRAZY. I don't care how desperarte you are, DO NOT DO THIS!!! you're better off going on amazon and doing an affirm plan.
I ordered a sofa and loveseat from this store last week on 11/10/2025 and it says on their website “5-7 days for delivery” now there telling me I won’t get it till the beginning of December when they have my items in store! Very disappointed with this service
UPDATE: contacting that email address they mentioned is useless, they didn't respond and nothing came of it. I'm not sure if they are just using it for feedback but no actual action? Please do better!! Horrible!!!! The staff is rude and not empathetic of anyone with a disability that struggles to communicate over the phone. I've tried to email, go through live chat, and they are all telling me to call the store. If I just had an email or another way to communicate, there would be no issues. I cannot go to the store to talk or talk over the phone without struggling DUE TO MY DISABILITY. The last time I called, the store manager Carrey yelled at me and made me feel less than human. I cannot understand how someone could be so angry over something that doesn't PERSONALLY belong to them. We got a bedframe and a couch set, and the bedframe was horrible quality and felt like it should've costed $50 in total. We didn't want it and told them to pick it up today (Friday 11/1). They showed up and took the bedframe AND the couch, without telling me that we would also lose the couch. Like we confirmed that they were just taking the bedframe and they came for the couch too. I've been trying to communicate but no one is responding or if they do it's in a hostile manner. I'm considering reporting these people for lack of accessibility and discrimination, this experience has been embarrassing and uncomfortable. DO NOT GO TO THIS LOCATION!! THEY DON'T COMMUNICATE WITH THEIR DRIVERS AND THEY SURE WONT COMMUNICATE WITH YOU. This is a backup account for me so if they have a response that my name doesn't come up in their records, it's because I don't want to use my real name due to the nature of the situation.
The whole crew at Aarons on broad street are the best. I purchased a rent to own sectional set. (AFTER I had purchased a gaming computer from them 2 years prior.) The whole process throughout the lifetime of the loan has been easy and smooth. Any problems I may have had on payments were always handled with great customer service and care. When I talk to anyone from Aarons, I always call them by their first name. You just feel open and comfortable like that. Great store great people great experience. I do recommend. Ask for Baron.
Other places to try in Richmond, VA
More stores in Richmond
All Richmond storesNearest first. The figure is that store's own Google rating.
Categories at this store
Each opens that category across Richmond. The count is the Richmond stores carrying it.
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.