Aaron's

Attention semi truck drivers. Deliveries are behind the store. No dock, unloading 2:30h

I went and got a pS5 and Katlyn helped and gave me a good deal without using my military discount

Walked in got great service by Katlyn. Found exactly what I was looking for in and out under 30 mins 👍

Do not start harassing people before you even open. If you all had been kinder and more courteous this all would have gone more smoothly. However you chose intimidation what because you are men running the store and think women don’t know what we are saying or doing? Or is it that as a veteran things went south on my end and you guys were very unwilling to cooperate appropriately. Either way speaking with corporate has cleared things up.

If I could make this 1 star a zero I would. The entire order was mishandled and they delivered a broken TV. I found it strange that the delivery person allowed 1 man to single handedly carry the tv up our stairs with no help on what seemed like a team lift for there safety and the TVs. Then after different exchanges they came back when they "Delivered" a broken TV trying to blame us for this broken delivery. We were told that they were going to deliver another TV the next day, nobody called nobody came. When we contacted them they refused to honor their promise after the delivery staff didn't retrieve the "box" for the TV and it was thrown away. the previous day when they returned to get the TV we asked them if they needed it to the staff that were in my house, disregarding the rude and aggressive nature of the staff, and they took the TV got in there truck and left. I've never had to deal with what seemed like very underhanded dealings and potentially the store trying to make us pay for their damaged product. I hope no one else encounters such an issue. My family just moved to Texas looking for a new start and a better community in El paso. This will forever leave a stain on the image and understanding that we had hoped for. The front of the TV has several impact marks on the front of the TV and they seem to think that within the 1 hour we had it and the 10 minutes we had carefully taken the TV out of the solid box with 3 inch thick Styrofoam sounding it on all sides completely intact. With out better knowledge of how they work in there office, I would say they knowingly gave us a damaged pre-owned TV and wanted us to take the stores loss. (Speculation at best) But I digress I hope for better and hope this review might save someone some potential heartache.