Aaron's

Whatever you do do not deal with this company! They have the worst customer service and they are all a bunch of liars! The end of February I was approved for furniture. For over a month they kept telling me that my furniture was going to be delivered and then nobody would call or show up. Then when I would call the store it was always an excuse they gave the furniture to somebody else or they couldn't find the furniture. In the process I threw out my furniture and repainted my living room got new curtains and a new carpet. And they've repeatedly lied and played games with me. I even called corporate and got nowhere with them. Whatever you do, don't deal with this company. And definitely don't deal with this location because all they do is lie to you.

Great Experience! Very Secure "Quick easy Approval" enter in your info in system in secure Private location.. Your Rental piece arrives in 2 days or less.. Very Friendly knowledgeable Customer services Reps... Clean spacious layout of inventory .. Convienent in store contract sign... Highly recommend Aaron's 5 outta 5 STARZ

This store will try to get over on you on the regular, there are some employees like April that are good and will help and others that will completly screw you. I had a lease for a yr and a half never missed a payment, always in good standing and out of nowhere my bill goes up, also my protection plan was taken off as well, all with no explanation. I called the store to have this taken care of and also ask why this was done, after 3 days of going back and forth with no answers, I've finally got somebody on the phone from the store, she told me that she put me back into the protection plan, I said thank you and we hung up. I went onto the Aaron's app and low and behold I was not put back into the protection plan I was lied too. I called back and asked why I was lied too, thank God a woman named April answer the phone, she handled the entire situation for me super professionally, got me back into the protection plan and solved the entire issue. Trust me if you have any issues she's the one you want to help you other than her you're kind of screwed.

I am extremely disappointed with my experience at Aaron’s. I ordered a couch with an estimated delivery date of 12/2, I still do not have my furniture. After the delivery date passed, I called the store three separate times to get an update. First call (two days after 12/2): I was told the couch was already at the store and on the truck. Second call (about a week later): I was given a delivery date of 12/17, with a delivery window of 3–4 PM, and was told I would receive a return call the day before or the day of delivery. I took time off from work to be home for the delivery, but no call ever came. Third call: Was on the delivery day. I was then told the delivery date had been pushed back, with no notification provided to me. Lady said she would call back in an hour. The hour been past and the store is now close What’s most frustrating is that I was told the couch has been at the store since 12/2, yet no one has been able to deliver it or communicate honestly about the delay. I am hosting my annual holiday family gathering and now have no couch, and I am no longer available after 12/17. At this point, I am beyond frustrated and considering canceling my order. This experience has been inconvenient. Aarons South Philly location.

The bed was supposed to be delivered on the 19th of November. Today is Friday, and there is still no sign of the bed. I contacted the store, and they assured me it would arrive first thing in the morning. However, the bed has not yet been received. I am extremely disappointed with this service from the South Philadelphia Aaron store. It is now 8:15 when I'm writing this review South Philly Aaron store has wasted 3 days of my life.