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Rent-A-Center

4.3 (84 reviews) on Google

923 South Clinton Ave, Rochester, NY 14620

Call (585) 473-1590 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (585) 473-1590 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (585) 473-1590 or visiting in person at 923 South Clinton Ave, Rochester, NY.

Location

923 South Clinton Ave, Rochester, NY 14620

Get directions

Customer reviews

4.3
Based on 84 Google reviews
4.3

84 reviews

5
30%
4
0%
3
0%
2
0%
1
70%
Have you visited this store? Write a review on Google
Hannah Torrey
Hannah Torrey 1 month ago

Unsafe location people sitting near the building haressing people and begging for money they mostly come from the apartment building next door and hang out there

a miller
a miller 1 month ago

I have used this RAC location for over 6 years! I swear by this location! The manager is always friendly and polite. The workers are always so nice and sweet to me. Anytime I place an order they make sure it’s delivered in a timely fashion. And being a valued customer I’m always getting special deals and low rental agreement prices! If you don’t shop with south Clinton you missing out!

a miller
a miller 1 month ago

I have used this RAC location for over 6 years! I swear by this location! The manager is always friendly and polite. The workers are always so nice and sweet to me. Anytime I place an order they make sure it’s delivered in a timely fashion. And being a valued customer I’m always getting special deals and low rental agreement prices! If you don’t shop with south Clinton you missing out!

Tanisha Mason
Tanisha Mason 8 months ago

Wish I could give a half star not even worth a full one employees are rude and when you return there nasty energy they don’t know how to handle it didn’t even get a chance for the order to come because the representative was nasty and rude and didn’t know how to take it when somebody return his same energy will never step foot in the location and will let everybody I not to ever

Tanisha Mason
Tanisha Mason 8 months ago

Wish I could give a half star not even worth a full one employees are rude and when you return there nasty energy they don’t know how to handle it didn’t even get a chance for the order to come because the representative was nasty and rude and didn’t know how to take it when somebody return his same energy will never step foot in the location and will let everybody I not to ever

I Romero 23
I Romero 23 1 year ago

This whole experience with rent a center is ridiculous they blow your phone up and be so disrespectful and aggressive especially the store manager we understand it’s a business it to be nasty to customers is unacceptable and will not be tolerated I will never recommend this place to anyone and I will never rent lesson learned I can go to Amazon and get a bed and mattress for way cheaper then deal with disrespect what a disgrace rent a center is

I Romero 23
I Romero 23 1 year ago

This whole experience with rent a center is ridiculous they blow your phone up and be so disrespectful and aggressive especially the store manager we understand it’s a business it to be nasty to customers is unacceptable and will not be tolerated I will never recommend this place to anyone and I will never rent lesson learned I can go to Amazon and get a bed and mattress for way cheaper then deal with disrespect what a disgrace rent a center is

Michelle Lynn
Michelle Lynn 1 year ago

The Manager is Very friendly and knowledgeable about the products RAC sells . And he goes the extra mile to make his customers happy and he’s very understanding.

Shavon Carter
Shavon Carter 1 year ago

I placed an order with 1 store and wasn’t aware that I would have to wait 6 weeks for merchandise. I called within 2 1/2 weeks and canceled. Then I placed another on the 12 th of August and I received a call from Mekka (sales manager)my order was delivered on the 19 of August. I completed background check then store manager stated there was a hold on my account due to previous order with other store. Store manager haven’t heard anything from corporate so she stated she will cancel order then refund me . My agreement hasn’t been canceled nor have I been refunded. I called numerous times and spoke to ppl who say they can delete the agreement and never do. I finally spoke to customer service yesterday and now I’m just playing the waiting game

Shavon Carter
Shavon Carter 1 year ago

I placed an order with 1 store and wasn’t aware that I would have to wait 6 weeks for merchandise. I called within 2 1/2 weeks and canceled. Then I placed another on the 12 th of August and I received a call from Mekka (sales manager)my order was delivered on the 19 of August. I completed background check then store manager stated there was a hold on my account due to previous order with other store. Store manager haven’t heard anything from corporate so she stated she will cancel order then refund me . My agreement hasn’t been canceled nor have I been refunded. I called numerous times and spoke to ppl who say they can delete the agreement and never do. I finally spoke to customer service yesterday and now I’m just playing the waiting game

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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