Last checked 3 weeks ago
Rent-A-Center
1122 Ridge Road, Rochester, NY 14621
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
1122 Ridge Road, Rochester, NY 14621
Get directionsPhone
(585) 339-9100Customer reviews
37 reviews
Whoever Donna is at this particular location is well spoken, polite, professional and courteous. The delivery guys kept it neat, polite, helpful and setup well. To the two gentlemen also that helped with our application by phone once again well spoken, polite, didn't sugarcoat anything and kept their word. This is my first time renting however from the courteous staff at this particular location that I've encountered I endorse them as a great location, trustworthy and dependable. Regards Gregory and von Morris
Whoever Donna is at this particular location is well spoken, polite, professional and courteous. The delivery guys kept it neat, polite, helpful and setup well. To the two gentlemen also that helped with our application by phone once again well spoken, polite, didn't sugarcoat anything and kept their word. This is my first time renting however from the courteous staff at this particular location that I've encountered I endorse them as a great location, trustworthy and dependable. Regards Gregory and von Morris
I am only just a couple hundred off of paying my bedroom set off and have explained to them the last few weeks that I've gone through some medical issues and some personal issues with losing some stuff in my house so that my payments would not be on time but they would be paid. I am continuously being called non-stop even after speaking with them and telling him this. They still call me and instead of actually knocking on my door to talk to me they didn't knock and just left a door hanger and they can't tell me that they said I wasn't home cuz both my cars are in the driveway and my front door stays open during the day. They left it on my screen door so obviously somebody was home if the door was open. Always horrible customer service and have had the manager yell at me before when I told him that I was the person to reach out to as far as the account goes, even though it's under my husband's technically under both of our names.
I am only just a couple hundred off of paying my bedroom set off and have explained to them the last few weeks that I've gone through some medical issues and some personal issues with losing some stuff in my house so that my payments would not be on time but they would be paid. I am continuously being called non-stop even after speaking with them and telling him this. They still call me and instead of actually knocking on my door to talk to me they didn't knock and just left a door hanger and they can't tell me that they said I wasn't home cuz both my cars are in the driveway and my front door stays open during the day. They left it on my screen door so obviously somebody was home if the door was open. Always horrible customer service and have had the manager yell at me before when I told him that I was the person to reach out to as far as the account goes, even though it's under my husband's technically under both of our names.
Amazing delivery staff. Patient and VERY helpful! Appreciate them baring with us and waiting for us to make home improvements to get the appliances in! ๐
Amazing delivery staff. Patient and VERY helpful! Appreciate them baring with us and waiting for us to make home improvements to get the appliances in! ๐
Pascual and his team have gone above and beyond my expectations when I've needed a new product on short notice and when I've needed service on any of my products as well. I'm very pleased with our business relationship and have recommended Rent A Center to friends.
Pascual and his team have gone above and beyond my expectations when I've needed a new product on short notice and when I've needed service on any of my products as well. I'm very pleased with our business relationship and have recommended Rent A Center to friends.
Manager put extras on account and can prove with a copy of contract please ask for proof can prove it's fraud what they are doing and illegal and will.make the contract void... When talking to the manager his attitude was not my problem bring it back and your loss is my gain nice attitude well let's see what the judge says because stealing is a crime
Manager put extras on account and can prove with a copy of contract please ask for proof can prove it's fraud what they are doing and illegal and will.make the contract void... When talking to the manager his attitude was not my problem bring it back and your loss is my gain nice attitude well let's see what the judge says because stealing is a crime
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