Last checked 3 weeks ago
Buddy's Home Furnishings
11330 Preston Hwy #1, Louisville, KY 40229
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
11330 Preston Hwy #1, Louisville, KY 40229
Get directionsPhone
(502) 968-2982Customer reviews
266 reviews
So I can speak for all location but the store in etown is something else we got a stove from them and have made our payments last month money ran tight and we missed a payment and made it up a week and a half later and made a payment arangment in another 2 weeks to get everything completely caught back up. Got a call tonight telling me I was 2 payments past due and I either needed to make another payment or they would be coming to get their product after explain to the manager the agreement that was made he stated they had no record of that conversation and that my account was set up on a weekly payment. My payments have never been weekly as I have never had a job that I get paid weekly. I was told i had 15 days from the due date to make the payment buy the first lady I spoke with today is the 6th day past the due date the manager I spoke with told me no its 3 days on a weekly again I didn't pay weekly. And its never been 15 days. My wife is currently on the phone trying to figure out how we went from his claim of us being 2 payments behind to us actually being 6 days behind on what we where told we had a 15 day period to get it caught up and they keep putting her on hold and not letting her talk to a manager now. STAY CLEAR!!!!
So I can speak for all location but the store in etown is something else we got a stove from them and have made our payments last month money ran tight and we missed a payment and made it up a week and a half later and made a payment arangment in another 2 weeks to get everything completely caught back up. Got a call tonight telling me I was 2 payments past due and I either needed to make another payment or they would be coming to get their product after explain to the manager the agreement that was made he stated they had no record of that conversation and that my account was set up on a weekly payment. My payments have never been weekly as I have never had a job that I get paid weekly. I was told i had 15 days from the due date to make the payment buy the first lady I spoke with today is the 6th day past the due date the manager I spoke with told me no its 3 days on a weekly again I didn't pay weekly. And its never been 15 days. My wife is currently on the phone trying to figure out how we went from his claim of us being 2 payments behind to us actually being 6 days behind on what we where told we had a 15 day period to get it caught up and they keep putting her on hold and not letting her talk to a manager now. STAY CLEAR!!!!
There's a lesson to this story concerning the Elizabethtown location; Don't jack ur retail prices sky high or you too will meet the demise just like the one in Elizabethtown; Btw, a LoveSeat & Couch Set isn't Worth $3,000
Very helpful and got me what I really wanted. Y’all need to give these folks a try!!
Very helpful and got me what I really wanted. Y’all need to give these folks a try!!
I went to Buddy's because I saw some bedroom furniture I just had to have. From the moment I walked thru the door I felt very welcome. Everyone at Buddy's is so friendly and helpful. They are very patient with any questions or concerns I have. A hugh thanks to Elena, Charlie, and Alexis! Keep up the good work!
I went to Buddy's because I saw some bedroom furniture I just had to have. From the moment I walked thru the door I felt very welcome. Everyone at Buddy's is so friendly and helpful. They are very patient with any questions or concerns I have. A hugh thanks to Elena, Charlie, and Alexis! Keep up the good work!
I must say Ivanna went above and beyond to make sure I got what I wanted. Her patience was beyond my expectations. I am truly pleased with the time she took and still is to make sure that I was completely satisfied.
I must say Ivanna went above and beyond to make sure I got what I wanted. Her patience was beyond my expectations. I am truly pleased with the time she took and still is to make sure that I was completely satisfied.
Overall experience was pretty okay Elena is super helpful and super awesome definitely ask for her. She’s goes above and beyond for her people. She’s super quick with her response and very honest. So sweet. I left one star out due to a experience with the store manager, as he was extremely unprofessional, he didn’t feel that asking his associates what the “ notations” on the account meant, instead he took it word for word and added things I didn’t even say. All could’ve been avoided with a brief hold to have a quick conversation with the associate who notated my account . Mind you I was charged three different times after calling four different times back to back each time I was charged. Initially, the account was notated to be paid in cash because I didn’t have the funds on a card that week . Instead, I had to pay $388 in overdraft fees with my bank .
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Last checked 3 weeks ago
Last checked 3 weeks ago
Last checked 3 weeks ago
Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Buddy's Home Furnishings or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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