Rent-A-Center
7333 W Thomas Rd, Phoenix, AZ 85033 (623) 245-1333
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
7333 W Thomas Rd, Phoenix, AZ.
Call (623) 245-1333 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Rent-A-Center stores near Phoenix
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours not on file
This location has not published its hours. Call (623) 245-1333 before you go.
Customer reviews
I have been shopping and purchasing quite a bit. From this location for at least 5 or 8 years now. Staff and management know me well. I get whatever I want no questions. Asked, they are very professional with me. And very friendly with me. I am coming to the end on my the contract. I may end up renewing on other new merchandise soon.
Worse customer service ever. I was able to get approved, send in a copy of my Driver's License, sign the Agreement all online, they gave me a promo of .01 cent payment to start and the status on my Rent-A-Center online account showed that I would get my item delivered on 4/1 between 1 and 4pm. Nobody showed up, nobody at the store called me once. I was hung up on when I tried calling and the other 2 times I called, I got their voicemail saying it was full so I could not even leave a message. When I finally got a hold of someone on 4/2, I was told they couldn't find my email address in their system and that I need to put a down payment and give them a copy of my Driver's License, which I already did and complete the agreement, which I already did, basically do everything by scratch. I asked the Rep at the store to just cancel my order and it hasn't even been cancelled. Nobody from the store ever called me to explain anything. I want to go to another store but I think I am just going to stay away from Rent-A-Center all together.
Worse customer service ever. I was able to get approved, send in a copy of my Driver's License, sign the Agreement all online, they gave me a promo of .01 cent payment to start and the status on my Rent-A-Center online account showed that I would get my item delivered on 4/1 between 1 and 4pm. Nobody showed up, nobody at the store called me once. I was hung up on when I tried calling and the other 2 times I called, I got their voicemail saying it was full so I could not even leave a message. When I finally got a hold of someone on 4/2, I was told they couldn't find my email address in their system and that I need to put a down payment and give them a copy of my Driver's License, which I already did and complete the agreement, which I already did, basically do everything by scratch. I asked the Rep at the store to just cancel my order and it hasn't even been cancelled. Nobody from the store ever called me to explain anything. I want to go to another store but I think I am just going to stay away from Rent-A-Center all together.
Went to purchase a rental couch through this company constant miscommunication spoke to someone new every day constantly told me I had a bill then told me I didn’t have a bill then got frustrated with me after they told me to reach out for delivery and then schedule me for a random delivery that was not Flexible with my schedule. spoke to the manager, manager was super unprofessional. Told me to call back, hung up in my face after she expressed that she has customer care and showed none for me on the phone. If you are looking to rent a couch choose any location but this one you will not get what you’re looking for and you will not get easy, smooth, comfortable communication with this store be wise don’t make the same mistake. I did. Teresa is the manager she is super rude n does not care abt her customers surprised this lady has not been reviewed by the state! DO NOT AND I MEAN DO NOT PURCHASE THRU THIS STORE ABSOLUTELY DISGUSTING AND A HORRIBLE EXPERIENCE!!!
I had a really great experience at the Rent-A-Center on 75th Ave and Thomas in Phoenix, especially working with Theresa. She was professional, patient, and made the entire process smooth from start to finish. She took the time to explain everything clearly, answered all my questions, and made sure I understood my payment options without any pressure. Theresa’s customer service truly stood out. She was respectful, helpful, and made me feel comfortable with my decision. If you’re in Phoenix and need furniture or appliances, I definitely recommend this location — and ask for Theresa!
I want to leave a review for Teresa at Rent-A-Center because she was truly helpful and professional throughout my experience. She took the time to explain everything clearly, answered all my questions, and made the process smooth and stress-free. Customer service really matters to me, and Teresa was patient, respectful, and understanding. She made sure I felt comfortable with my decisions and didn’t rush me. If you’re working with Rent-A-Center, I definitely recommend asking for Teresa. She goes above and beyond!
Teresa is hands down one of the sweetest and most understanding Managers I’ve come across in a long time . She actually listens and is very compassionate about her job and her customers. Thank you for all you do teresa and thank you for your prayers. Continue to spread kindness… Sincerely, Latrice Adams
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Categories at this store
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Related pages
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.