Last checked 1 month ago
Rent-A-Center
5243 W Indian School Rd, Phoenix, AZ 85031
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Customer reviews
94 reviews
The worst customer service! Please buy ANYWHERE ELSE! When I tell you they will rip you off and charge cards that are your family’s that made a one time payment and now needs that money for food for her babies and they The illegally and unauthorized took $180 out of my account when it wasn’t even my couches. It was my mother‘s and whom I don’t speak to they also blackmailed me and told me they will not give me back the money unless I contacted her and made her pay like who does that that’s their job plus the lady that I contacted hung up on me. The manager at that plus the couches are now paid off. Thanks to my unauthorized payment that they took out and they’re still trying to take out more money after they told me that was the last payment. They will hang up on you if they don’t agree with you if you are late on a payment they come knocking at your door. They’re the worst. They are the worst if you’re just one day late, please go to a warehouse or furniture warehouse where you can get way. Better deal and the couches won’t be falling apart, and the manager won’t be a B. I believe the mangers name is rose or something like that. I contacted purple cactus LLC there corporate that I received from my bbb complaint against this is franchise! The worst I’ve ever dealt with
The worst customer service! Please buy ANYWHERE ELSE! When I tell you they will rip you off and charge cards that are your family’s that made a one time payment and now needs that money for food for her babies and they The illegally and unauthorized took $180 out of my account when it wasn’t even my couches. It was my mother‘s and whom I don’t speak to they also blackmailed me and told me they will not give me back the money unless I contacted her and made her pay like who does that that’s their job plus the lady that I contacted hung up on me. The manager at that plus the couches are now paid off. Thanks to my unauthorized payment that they took out and they’re still trying to take out more money after they told me that was the last payment. They will hang up on you if they don’t agree with you if you are late on a payment they come knocking at your door. They’re the worst. They are the worst if you’re just one day late, please go to a warehouse or furniture warehouse where you can get way. Better deal and the couches won’t be falling apart, and the manager won’t be a B. I believe the mangers name is rose or something like that. I contacted purple cactus LLC there corporate that I received from my bbb complaint against this is franchise! The worst I’ve ever dealt with
Have know the team many years now and they are great. I had a few questions and they were at explaining how the process worked. Many of the people mad on this post don't read their contract and get mad when they fail to understand their own responsibility. Overall I have had a great experience with this location. Alma is a great manager and takes great care of her customers. The team is great and professional always treat you like family walking in.
Have know the team many years now and they are great. I had a few questions and they were at explaining how the process worked. Many of the people mad on this post don't read their contract and get mad when they fail to understand their own responsibility. Overall I have had a great experience with this location. Alma is a great manager and takes great care of her customers. The team is great and professional always treat you like family walking in.
I came in for bed room set and the staff were super helpful and really friendly. I wasn’t sure what I wanted they showed me what they had in stock. They were patient and set up me in a great payment plan. Would definitely recommend this store.
I had a great experience at Rent-A-Center! Adrian was an extremely helpful and understanding young man. He took the time to explain everything clearly and made the whole process smooth and stress-free. It’s not often you come across someone so patient and professional. Highly recommend asking for Adrian if you visit!
This place is great and the employees are very attentive, Alma helped me out as soon as I walked in helped me get what I needed as well as Adrian helped with loading and was very respectful. Will keep coming here for my other needs . Thank you Alma and Adrian .
Rent-A-Center made everything super easy from start to finish. The staff was friendly, the prices were fair, and delivery was quick. The furniture looks great and is exactly what I wanted. The manager, Alma, was especially nice and made sure everything went smoothly. Overall, I’m really happy with my experience and would definitely shop here again!
I had a great experience at Rent-A-Center! Adrian was an extremely helpful and understanding young man. He took the time to explain everything clearly and made the whole process smooth and stress-free. It’s not often you come across someone so patient and professional. Highly recommend asking for Adrian if you visit!
I’m really impressed with the customer service from Adrian. He took the time to explain everything clearly, answered all my questions, You can tell he genuinely cares about his customers. Great experience!🌟
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Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.