Rent-A-Center
1784 Morse Rd, Columbus, OH 43229 (614) 840-0455Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
1784 Morse Rd, Columbus, OH.
Call (614) 840-0455 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Rent-A-Center stores near Columbus
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours not on file
This location has not published its hours. Call (614) 840-0455 before you go.
Customer reviews
Very disappointing experience at this Rent-A-Center location. I went in with an appointment to discuss approval options. Instead of receiving professional help, I was treated disrespectfully and spoken to in a rude and insulting manner. No attempt was made to explain options or assist me as a customer. I understand approvals can vary, but there is no excuse
Management here is very very rude. No respect people cannot re-computers and they would not take care of you. The service is terrible. I’ve been with this store for 7+ years and the way they treated me today is uncalled for and they really do not care about their customers that they they are under new management and they are terrible. Please do not go to the store, very rude and disrespectful. 1784 Morse rd suite A please stay away from this place. This is a Bad Pl., October 11, 2025
Well I'm very upset I called and told the manager that I no longer wanted the washer and dryer that I rented because I was moving back home so they set an apt. up to come and get it so I made it clear to stop the payment on auto pay and they told me don't worry it's all taken care of the payment will not be taken out so I get up this morning and there it is 115.29 auto payment taken out of my acct. So if that's not theft I don't know what else to call it there will be a report because I'm going to call the police and see what can be done about it.
I am extremely disappointed with the lack of accountability from management and the appalling customer service I received at Rent a Center. Not only did I encounter poor service from the customer support team, but when I escalated the issue to management, I was met with complete disregard. The manager I spoke with refused to take any responsibility for the problem and instead blamed it on everyone else. I was left without a solution or any sense that my concerns mattered "As a paying customer, I expect a basic level of respect and accountability. Instead, I was made to feel like I was an inconvenience, and my time and concerns were completely dismissed. This type of service is unacceptable, and it’s clear that customer satisfaction isn’t a priority for this company. What’s worse is the management's utter failure to step up and resolve the issue. Rather than taking ownership and ensuring I was taken care of, the manager shifted the blame and failed to offer any real solutions. This is the kind of behavior that reflects poorly on any business and makes it clear that they don’t value their customers. If Rent A Center wants to retain customers, they need to overhaul their approach to both customer service and management accountability. It’s clear that the current system is broken, and until they make serious changes, I won’t be returning as a customer, and I’ll be advising others to stay away as well. I hope this review serves as a wake-up call, but based on my experience, I wouldn't hold my breath for any improvement. I will not be giving my business to a company that refuses to take responsibility or value its customers.
Items are individual contracts, as all were gotten at different times. They refused to let me pay off one contract without payment on the other 2. They also had quite the attitude. I will NOT be doing business with them again.
Byron is an AMAZING sales agent! He not only made sure from start to finish that I was satisfied with my purchase but went above and beyond to ensure I was fully aware of the process and in need of anything further. He exemplifies customer service. A true light
Other places to try in Columbus, OH
More stores in Columbus
All Columbus storesNearest first. The figure is that store's own Google rating.
Categories at this store
Each opens that category across Columbus. The count is the Columbus stores carrying it.
Related pages
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.