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Rent-A-Center

3.5 (91 reviews) on Google

3114 Eastway Dr, Charlotte, NC 28205

Call (704) 535-7420 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (704) 535-7420 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (704) 535-7420 or visiting in person at 3114 Eastway Dr, Charlotte, NC.

Location

3114 Eastway Dr, Charlotte, NC 28205

Get directions

Customer reviews

3.5

91 reviews

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Have you visited this store? Write a review on Google
Adiyah ussery
Adiyah ussery 10 months ago

Purchased a bedroom set online on 9/24/2025, I paid my money for my first payment. Due to me being on a phone account with someone that they rented to they flagged my account and refused to rent to me. The manager Bruce is extremely rude. Do NOT rent from them. They had poor customer service. Bruce hung up the phone in my face multiple times and refused to answer the store phone.

Adiyah ussery
Adiyah ussery 10 months ago

Purchased a bedroom set online on 9/24/2025, I paid my money for my first payment. Due to me being on a phone account with someone that they rented to they flagged my account and refused to rent to me. The manager Bruce is extremely rude. Do NOT rent from them. They had poor customer service. Bruce hung up the phone in my face multiple times and refused to answer the store phone.

Ethiopia Williams
Ethiopia Williams 1 year ago

Absolutly unprofessional!!! Made mistakes and unwilling to own up to them. Took my money never delivered and when I called tried to play the blame game. I didn't have the associates name so it fell on me. Claimed I had no delivery appointment when I did, fumbled over their own words when caught in the lie and claimed I made fun of a speech impairment. Manager could have simply de escalated the situation instead he was rude and unwilling to own their mistake. Why would I call about a delivery that was scheduled last week if I didn't submit all of my paperwork. Manager stated they uploaded my info TODAY. THAT IS NOT MY PROBLEM!!!! He could have just said hey we made a mistake the info was not uploaded we will have to reschedule. But no he wanted to be loud and WRONG. I have done business with Rent a center plenty of times and this right here is the worst experience I've ever had with this company. Absolutly ridiculous. They don't even consider how much they have inconvenienced me. Absolutely no regard for people's time. Update: I really should have read the other reviews. A lot of them have had the same experience as I with this manager. He seems to have an Ego problem. All of us can't be wrong. Corporate needs to look into this.

Ethiopia Williams
Ethiopia Williams 1 year ago

Absolutly unprofessional!!! Made mistakes and unwilling to own up to them. Took my money never delivered and when I called tried to play the blame game. I didn't have the associates name so it fell on me. Claimed I had no delivery appointment when I did, fumbled over their own words when caught in the lie and claimed I made fun of a speech impairment. Manager could have simply de escalated the situation instead he was rude and unwilling to own their mistake. Why would I call about a delivery that was scheduled last week if I didn't submit all of my paperwork. Manager stated they uploaded my info TODAY. THAT IS NOT MY PROBLEM!!!! He could have just said hey we made a mistake the info was not uploaded we will have to reschedule. But no he wanted to be loud and WRONG. I have done business with Rent a center plenty of times and this right here is the worst experience I've ever had with this company. Absolutly ridiculous. They don't even consider how much they have inconvenienced me. Absolutely no regard for people's time. Update: I really should have read the other reviews. A lot of them have had the same experience as I with this manager. He seems to have an Ego problem. All of us can't be wrong. Corporate needs to look into this.

Joy Cloud
Joy Cloud 1 year ago

Horrible customer service sales manager Byrce was absolutely horrible and super combative. Miguel who tried assisting in the store ensured to make our expirence horrible . Burce / Byrce decided to hang up the phone due to asking about pre existing account information after having amazing paymnet history and failed to apply and implement the overall protocol I will ensure to reach out to the better business bureau.And ensure to send a letter to corporate Regarding the poor and horrible customer service . We had a great pre existing history and even the previous store would vouch with an approval in which the approval was already completed . Being in a customer service based industry and having no idea on how to handle the public should result in training ! If I had to give this store a 0 I would due to not only horrible MANGEMENT skills but horrible customer service due to being challenged on protocol .

Joy Cloud
Joy Cloud 1 year ago

Horrible customer service sales manager Byrce was absolutely horrible and super combative. Miguel who tried assisting in the store ensured to make our expirence horrible . Burce / Byrce decided to hang up the phone due to asking about pre existing account information after having amazing paymnet history and failed to apply and implement the overall protocol I will ensure to reach out to the better business bureau.And ensure to send a letter to corporate Regarding the poor and horrible customer service . We had a great pre existing history and even the previous store would vouch with an approval in which the approval was already completed . Being in a customer service based industry and having no idea on how to handle the public should result in training ! If I had to give this store a 0 I would due to not only horrible MANGEMENT skills but horrible customer service due to being challenged on protocol .

Luke Gordon
Luke Gordon 1 year ago

I've been a rent a center customer on and off for almost a decade now in various different situations and all across the country. This location has been one of my best experiences out of them all. Friendly staff led by great managers on-site truly caring about their customers. 5 stars all around for this store.

Luke Gordon
Luke Gordon 1 year ago

I've been a rent a center customer on and off for almost a decade now in various different situations and all across the country. This location has been one of my best experiences out of them all. Friendly staff led by great managers on-site truly caring about their customers. 5 stars all around for this store.

alexis johnson
alexis johnson 4 years ago

Very unprofessional! I came by around 2:30 pm & the woman who claimed to be the manager had the doors locked as she proceeded to walk around the store having a personal call on her cell phone. I knocked on the door & she put her index finger up implying “one minute”. After 10 mins I noticed she’s now sitting on a couch with her feet up still on the phone. I once again knocked & she very aggressively gave me another finger implying “one minute”. At this point I was very frustrated & expressed I had work in an hour, I only came to purchase a mattress I looked at earlier in the day. She remained sitting on the couch continuing her phone call. I knocked again & she came over saying “I’m on break”. No sign on the door nor apology! I will never come back to this location. Very disappointing

alexis johnson
alexis johnson 4 years ago

Very unprofessional! I came by around 2:30 pm & the woman who claimed to be the manager had the doors locked as she proceeded to walk around the store having a personal call on her cell phone. I knocked on the door & she put her index finger up implying “one minute”. After 10 mins I noticed she’s now sitting on a couch with her feet up still on the phone. I once again knocked & she very aggressively gave me another finger implying “one minute”. At this point I was very frustrated & expressed I had work in an hour, I only came to purchase a mattress I looked at earlier in the day. She remained sitting on the couch continuing her phone call. I knocked again & she came over saying “I’m on break”. No sign on the door nor apology! I will never come back to this location. Very disappointing

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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