Rent-A-Center
3114 Eastway Dr, Charlotte, NC 28205 (704) 535-7420
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Rent-A-Center carries. Call the store for current prices and terms.
This location
3114 Eastway Dr, Charlotte, NC.
Call (704) 535-7420 Get directionsRent-A-Center will tell you what you qualify for before anything is run, stated by Rent-A-Center.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Rent-A-Center stores near Charlotte
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours not on file
This location has not published its hours. Call (704) 535-7420 before you go.
Customer reviews
Bruce from the eastway Charlotte, Nc location has amazing customer service hands down! The process was explained perfectly and every step of the way we had the help and information we needed. Very efficient and also got to share a couple laughs. Just amazing customer service all across the board! Thanks Bruce and also Mario for helping out as well.
Purchased a bedroom set online on 9/24/2025, I paid my money for my first payment. Due to me being on a phone account with someone that they rented to they flagged my account and refused to rent to me. The manager Bruce is extremely rude. Do NOT rent from them. They had poor customer service. Bruce hung up the phone in my face multiple times and refused to answer the store phone.
Absolutly unprofessional!!! Made mistakes and unwilling to own up to them. Took my money never delivered and when I called tried to play the blame game. I didn't have the associates name so it fell on me. Claimed I had no delivery appointment when I did, fumbled over their own words when caught in the lie and claimed I made fun of a speech impairment. Manager could have simply de escalated the situation instead he was rude and unwilling to own their mistake. Why would I call about a delivery that was scheduled last week if I didn't submit all of my paperwork. Manager stated they uploaded my info TODAY. THAT IS NOT MY PROBLEM!!!! He could have just said hey we made a mistake the info was not uploaded we will have to reschedule. But no he wanted to be loud and WRONG. I have done business with Rent a center plenty of times and this right here is the worst experience I've ever had with this company. Absolutly ridiculous. They don't even consider how much they have inconvenienced me. Absolutely no regard for people's time. Update: I really should have read the other reviews. A lot of them have had the same experience as I with this manager. He seems to have an Ego problem. All of us can't be wrong. Corporate needs to look into this.
Horrible customer service sales manager Byrce was absolutely horrible and super combative. Miguel who tried assisting in the store ensured to make our expirence horrible . Burce / Byrce decided to hang up the phone due to asking about pre existing account information after having amazing paymnet history and failed to apply and implement the overall protocol I will ensure to reach out to the better business bureau.And ensure to send a letter to corporate Regarding the poor and horrible customer service . We had a great pre existing history and even the previous store would vouch with an approval in which the approval was already completed . Being in a customer service based industry and having no idea on how to handle the public should result in training ! If I had to give this store a 0 I would due to not only horrible MANGEMENT skills but horrible customer service due to being challenged on protocol .
I've been a rent a center customer on and off for almost a decade now in various different situations and all across the country. This location has been one of my best experiences out of them all. Friendly staff led by great managers on-site truly caring about their customers. 5 stars all around for this store.
Very unprofessional! I came by around 2:30 pm & the woman who claimed to be the manager had the doors locked as she proceeded to walk around the store having a personal call on her cell phone. I knocked on the door & she put her index finger up implying “one minute”. After 10 mins I noticed she’s now sitting on a couch with her feet up still on the phone. I once again knocked & she very aggressively gave me another finger implying “one minute”. At this point I was very frustrated & expressed I had work in an hour, I only came to purchase a mattress I looked at earlier in the day. She remained sitting on the couch continuing her phone call. I knocked again & she came over saying “I’m on break”. No sign on the door nor apology! I will never come back to this location. Very disappointing
Other places to try in Charlotte, NC
More stores in Charlotte
All Charlotte storesNearest first. The figure is that store's own Google rating.
Categories at this store
Each opens that category across Charlotte. The count is the Charlotte stores carrying it.
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.