Aaron's

Aron's representative didn't perform the set up of my TV. He didn't make sure that the DirecTV streaming device was reset. As I attempted to do it myself I accidentally cracked the screen. I was told that I would be receiving a replacement. They are making me pay for the cracked one as well as the replacement. I was told that the store manager was going to be here tonight 5/4/26 around 7pm. It's now almost 9pm. A 3 Ring Circus side show if you ask me. Sloppy customer service.

Aron's representative didn't perform the set up of my TV. He didn't make sure that the DirecTV streaming device was reset. As I attempted to do it myself I accidentally cracked the screen. I was told that I would be receiving a replacement. They are making me pay for the cracked one as well as the replacement. I was told that the store manager was going to be here tonight 5/4/26 around 7pm. It's now almost 9pm. A 3 Ring Circus side show if you ask me. Sloppy customer service.

This Aaron’s on Stockton blvd is the worst service ever they called and said that they would be here early around 11 and still haven’t showed up yet and now they not answering the phone rude customer service I will never order nothing from Aaron’s again

This Aaron’s on Stockton blvd is the worst service ever they called and said that they would be here early around 11 and still haven’t showed up yet and now they not answering the phone rude customer service I will never order nothing from Aaron’s again

Aaron's is operated and managed by employees that are clearly uneducated, lack professionalism and not able to speak in complete sentences. No store should be managed in the manner that this Aaron's store is. Employee turnover is frequent, including managers, the accounting is shoddy and suspect... meaning basic math skills is not exhibited by the employees. It's important for customers to have things in writing, request receipts 🧾 for payments and always get the name of the employee handling your transactions. Also, check bank records to ensure charges are correct and there are no additional add-ons for services not requested or signed up for. Additionally, professional behavior does not require a high school diploma. Employees demonstrate lack of knowledge on business etiquette, pronunciation of simple words and the inability to focus on the customer at hand due to easily distracted by side conversations with fellow comedic employees and ensuing laughter or the exchange of comments. The distractions may cause errors, such as an employee wrongly entering credit card information or dollar amount. This store front has been around for a long time and it's unfortunate that the employees do not act or represent professionalism. I do not recommend Aaron's. There are better options for customers to frequent in the Sacramento area.

Aaron's is operated and managed by employees that are clearly uneducated, lack professionalism and not able to speak in complete sentences. No store should be managed in the manner that this Aaron's store is. Employee turnover is frequent, including managers, the accounting is shoddy and suspect... meaning basic math skills is not exhibited by the employees. It's important for customers to have things in writing, request receipts 🧾 for payments and always get the name of the employee handling your transactions. Also, check bank records to ensure charges are correct and there are no additional add-ons for services not requested or signed up for. Additionally, professional behavior does not require a high school diploma. Employees demonstrate lack of knowledge on business etiquette, pronunciation of simple words and the inability to focus on the customer at hand due to easily distracted by side conversations with fellow comedic employees and ensuing laughter or the exchange of comments. The distractions may cause errors, such as an employee wrongly entering credit card information or dollar amount. This store front has been around for a long time and it's unfortunate that the employees do not act or represent professionalism. I do not recommend Aaron's. There are better options for customers to frequent in the Sacramento area.

The poorest customer service that i've ever encountered. The entire transition with this store has been a zero star experience, from damaged items, to promising deliveries yet never showing up, being routed to call back, delivery drivers never showing up, delivery drivers messing up when building items, the list really goes on. The overall lack of communication between the store is not worth the hassle. I'd highly recommend shopping elsewhere where you are going to be valued and overall treated with respect.

The poorest customer service that i've ever encountered. The entire transition with this store has been a zero star experience, from damaged items, to promising deliveries yet never showing up, being routed to call back, delivery drivers never showing up, delivery drivers messing up when building items, the list really goes on. The overall lack of communication between the store is not worth the hassle. I'd highly recommend shopping elsewhere where you are going to be valued and overall treated with respect.

I ordered furniture on line before Thanksgiving and I was told it would be here in 1 to 3 days which I was happy with but that didn't happen and I was giving yet another date and still I have not received it now I'm being told it will be here Friday. I had my daughter babysitter on the floor I was so embarrassed of haven pregnant women getting up and down off the floor. Not once did I get a call saying that my furniture was going to be yet late again.

If I could leave zero stars I would. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! Unprofessional, disorganized, and disrespectful employees. I ordered a sectional from them and waiting from 8am to 3pm for it to be delivered. I called the store throughout the day and was told that they were just running late. Nobody showed up that day. I called the next day and and rescheduled. The next delivery date was two weeks out but the scheduled the delivery. That day came and I waited all day and nobody came. I couldnt reach anyone at the store either. This place is a straight up joke. I'm filing a report with the better business burea too.