Buddy's Home Furnishings

First time renting here and I must say the service is horrible . Mike is a very rude individual as I try to explain to him I was not in town due to a family emergency he’s telling me basically he don’t care in little words . After there was multiple charges trying to charge my credit card my bank picked it up as fraud and block them from trying again. Long story short I DO NOT RECOMMEND RENTING HERE AT ALL

Keep up the good work buddy's. I have been a customer for 8 years with company. Mike the store manager is great.

I don’t recommend doing business here. I haven’t even received the item yet, and I am completely disappointed in the lack of professionalism from this company and its employees. My rental was to arrive Saturday morning at 9. Got up and waited 3 hours. No delivery, took a nap thinking they might come later. Nope. I had to call them myself, just to find out the delivery driver called out so they wouldn’t be making my delivery. Let me know that themselves. That would’ve been the professional thing to do. So then I was told I would have to wait until November 18th for delivery that is the only time that will fit my schedule and I will be home. So we agreed for 6 PM Tuesday, November 18th. They didn’t even check my references until Tuesday. And it is no 6:30 on Tuesday and I still don’t have my rental and I still have not gotten another call from an employee or a manager about this. I will be requesting a refund through my credit card company because I don’t even wanna talk to these shady people at this location anymore. Update! See video!! Smh

I believe the young man was named Trevon great customer service. I believe he can become the next assistant manager. He handled all my questions well with a great attitude.

I’ve closed 2 accounts with buddy’s and have spent well over 10,000$ with them so currently I have a couch set and when I tell you ROB at this location has the worst CUSTOMER SERVICE EVER. I have been late on my payments due to my job fluctuating hours and such but for me to have closed two accounts and have built a rapport with them over the past four years I would think there would be some leniency involved. This location does not open till 10 in the morning and I work nights I get calls at eight and nine in the morning. They close at seven and I get calls all up until eight in the night. Rob is the one making these calls EVEN FROM HIS PERSONAL PHONE and even though I have a great relationship with the manager Steve, who was very understanding of my circumstances, Rob has made me feel so uncomfortable and my business so unappreciated at Buddy’s he has not worked there the full four years that I have been dealing with them but in this timeframe, he has definitely made this. The worst experience I have ever had in my life from getting random charges to my card with money that I don’t already have to just the blatant disrespect. I would never recommend coming here and after this account is closed. They will never get another dollar for me again.