Aaron's
Open right now until 7 PM. Call ahead and they will tell you what is on the floor today.
28 Spencerport Rd, Rochester, NY 14606 (585) 247-4304
Photos from this location's public business profile and the store's own submissions. VRTO does not add photography.
What you can rent here
Aaron's is a national rent-to-own retailer with 1,174 active locations across 47 states, including stores in Orlando, Florida, San Antonio, Texas, and Huntsville, Alabama. Founded in Atlanta, Georgia in 1955, Aaron's began as a furniture rental business and grew into one of the country's largest lease-to-own chains. Stores carry furniture, appliances, electronics, computers, mattresses, and smartphones on flexible weekly or monthly lease agreements, and most rent-to-own stores do not require a traditional credit check. Across locations, Aaron's holds a 3.9 Google rating from more than 109,000 reviews. Compare Aaron's on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
What this store carries
These are the categories this Aaron's carries. Call the store for current prices and terms.
This location
28 Spencerport Rd, Rochester, NY. Open until 7 PM.
Call (585) 247-4304 Get directionsAaron's will tell you what you qualify for before anything is run, stated by Aaron's.
Before you go in
How rent-to-own leases usually work
Typical terms for rent-to-own stores. This store sets its own; always read the agreement before you sign.
Other Aaron's stores near Rochester
Nearest first. Each one publishes its own hours and its own terms.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours and how to get there
Hours confirmed with the store Nov 1, 2026. Call ahead on a holiday.
Customer reviews
If I could give this place zero stars I would, I don’t recommend anyone to rent from this place. Manager and employees are very rude and have absolutely NO!!!! Customer service skills. Absolutely disgusting
I HAVE HAD THE BEST EXPERIENCES WITH THEM FOR THE LAST 2 YEARS NOW STAFF IS EXTRA POLITE I HAVE BEEN A 20+ YEAR AARONS CUSTOMER SINCE MY HOMETOWN OF ORLANDO FL BUT THE SPENCERPORT LOCATION HAS TAKEN CARE OF ME OUT OF 2 OTHER LOCATIONS WHICH WERE BTW AWFUL IN ROCHESTER. BUT @SPENCERPORT THERE ARE 2 MALE MANAGERS (SORRY I DON'T REMEMBER YOUR NAMES) VERY HELPFUL PROFESSIONAL TO MY RECENT INTERACTIONS THANK YOU GIOVANNI IS SUCH A SWEETHEART HES PATIENT GREAT CONVERSATION KNOWLEDGEABLE ON WHAT I WAS LOOKING FOR PRICE/PRODUCT WISE I APPRECIATE YOU LOVE MY 2 DELIVERY DRIVERS WERE SO KIND THEY TRULY HELPED ME DAY OF MY DELIVERY GOT EVERYTHING EXACTLY WERE IT NEEDED TO BE & THAT WAS SO SWEETHEART SOMETHING IMPORTANT WITH ME AS WELL BCUZ I AM DISABLED & HAVE NO HELP THANK YOU TAYVON & SHAWN I HOPE YALL PRAISE YOUR EMPLOYEES BUT IM SHOWING MAD LOVE MUCH RESPECT AND TO THE YOUNG LADY WHO CALLED TO SET MY DELIVERY UP (NELLY) GIIIIIIRL LEMME GIVE YOU YO FLOWERS SHE WAS EVEN POLITE IM FROM FLORIDA SO XCUSE MY SOUTHERN TWANG MY LINGO IS MUCH TOO DIFFERENT LOL BUT SPENCERPORT YALL DID YALL THAAANG ...
Horrible store and employees. First went to store to finish online order the guy who finished my tv order was more intrested in flirting with the women customer waiting behind me. Than I told him I wanted a new tv he sole me a used one from the back. After a week of waiting for delivery the delivery man handed it to me in the parking lot of my building. Than I get upstairs plug it in and they gave me wrong remote. So I called the account manager was like it worked in the store. Im like how it was in the back. He said we'll call roku for assistance and I will order u a remote. Waited like a week called back and the same acct. Manager was like we done know when it's coming in ill call u. I explained roku said u can't use a Phillips on a element roku tv he still claimed it worked in store. So I waited some more and I got a alert for payment. I was like why would I pay for a tv I can't use. So I called got a new acct manger and explained everything and he said nothing was noted in acct. Except waiting for a remote. So I said I want new tv in box and u can take this one back. He like I call u back after talking to manager. This new acct. Manager actually fixed problem until that Monday the old acct manager was back and decided to get rude and nasty and try to change everything back. So I called corporate. Store manager calls me not district like corporate told me would call me. Yhe store manager kept saying u can't prove any of your complaints. Im like so u sold me tv with no remote and that's ok. Store manager response was it happens alot and most customers dont mind waiting for a new remote. I was like wow great manager . Artons sends tv with wrong remotes alot and they expect customers to pay even if u can't use them. So in closing. This store is horrible. Go to another arrons. They dont care about customers or service
My name is mary i have been a long time aarons customer for well over 20 years! I recently went back to the spencerport store to place a order and the manager was off because it was a Thursday so i was met with the other angry employee, big guy! He was very rude to my 20.year daughter and I. Because we asked too many questions. He basically told us that he was short staff and rhat he didnt jave time. I asked him for corporate number he daid call corporate I don't care!. Soo disgusting. Cant believe that that is the per8aarons have representing them. As long as that guy is employed with aaron, niether myself or any friends or family i know will not give them business.
I hate Aaron's!!!! Only rent to own store that refuses to let you buy out your merchandise if you owe more than $500 over the phone. I am handicapped and cannot drive. So how am I supposed to go to the store in the city to pay off my merchandise. I am calling cooperate and the complaint department. Also I will never rent through them again nor will anyone I know. Supposed to be no stars!!!!
They never answered phone I should’ve stay somewhere else Delivery guys left plastic on mattress and looked like he got pissed and box springs he left plastic and it’s hanging out looks nasty. I called store to have his guys pull plastic and he said they don’t do that I can’t lift mattress very heavy I’m disabled… wait until payment comes they’ll wait until I’m good and ready and if they don’t like it they can come and pick their plastic up
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Categories at this store
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Related pages
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Aaron's or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Aaron's is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.