Last checked 3 weeks ago
Rent-A-Center
1733 Midland Trail Suite C, Shelbyville, KY 40065
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Customer reviews
52 reviews
The staff at the Shelbyville store were very kind, informative about the product and helpful. It was a very pleasant experience. I would highly recommend to all friends and family.
The staff at the Shelbyville store were very kind, informative about the product and helpful. It was a very pleasant experience. I would highly recommend to all friends and family.
The used washer & dryer set I had picked got sold after I put a deposit to reserve it. Other than that my experience was good.
My “new” couch broke 2 days after having it. I called 6 times to get it fixed… 3 weeks later someone came took out the broken part of the couch and said they would send someone to fix it. I have call 2 times already they said the manager would call me back and she still hasn’t. I will NEVER use this company again!!!! I am also going to tell everyone i know in this county of their incompetence and rudeness.
My “new” couch broke 2 days after having it. I called 6 times to get it fixed… 3 weeks later someone came took out the broken part of the couch and said they would send someone to fix it. I have call 2 times already they said the manager would call me back and she still hasn’t. I will NEVER use this company again!!!! I am also going to tell everyone i know in this county of their incompetence and rudeness.
This store has had some past internal staff problems. I had wrote this review cause of the way treated. Now, this freaking hot beautiful girl name Crystal has taken over the store and she actually talked to me concerning my review. She apologized for the past and explained some things. I really appreciate Crystal taking the time to actually care about the decent customers as well. Thanks so much Crystal and yes you are beautiful, so hold that head high and walk with confidence and turn that store around. Be cool
This store has had some past internal staff problems. I had wrote this review cause of the way treated. Now, this freaking hot beautiful girl name Crystal has taken over the store and she actually talked to me concerning my review. She apologized for the past and explained some things. I really appreciate Crystal taking the time to actually care about the decent customers as well. Thanks so much Crystal and yes you are beautiful, so hold that head high and walk with confidence and turn that store around. Be cool
The franchisee of this store has absolutely no business ethics. We rented furniture for a booth at our state fair( the booth is inside and air conditioned) to be delivered on a Thursday, after telling me that they were loading and would arrive in about an hour. As I was driving to the fairgrounds we wer informed that the district mgr. decided he would cancel all the contracts for the customers who were going to be at the fair. Nice job. Zero customer service. NO ETHICS AT ALL.
The franchisee of this store has absolutely no business ethics. We rented furniture for a booth at our state fair( the booth is inside and air conditioned) to be delivered on a Thursday, after telling me that they were loading and would arrive in about an hour. As I was driving to the fairgrounds we wer informed that the district mgr. decided he would cancel all the contracts for the customers who were going to be at the fair. Nice job. Zero customer service. NO ETHICS AT ALL.
I’ve been to this place a few times to rent or to buy. With the last agreement we had there was a few problems. The owner of the store contacted me and made everything right! She was very nice and I could tell she cares a lot about her customers. I would recommend this place to anyone needing something for their house.
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Last checked 3 weeks ago
Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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