Rent-A-Center

Anthony was very professional and helpful at helping me pick out the prefect couch I highly recommend

Jose was very professional at helping me get a new TV, I highly recommend

Anthony was very professional and helpful at helping me pick out the prefect couch I highly recommend

Jose was very professional at helping me get a new TV, I highly recommend

Rude! I paid on my furniture on a Wednesday they pulled up to my home demanding a payment on Friday. The Guy was rude and nasty! No matter what I said he just had to have the last word. It took the other guy in the truck 2mins to pull up my account and WOW paid on Wednesday. I sent my furniture back 6days later, because I no longer wanted to do business with them and they said no refund! I actually called the same day to schedule a pick up when the incident occurred. I had my item for a week after I paid for a month and it’s just a loss. Lost my money and bedroom set because nobody cared to check the system before they pulled up to my home demanding a payment.

Rude! I paid on my furniture on a Wednesday they pulled up to my home demanding a payment on Friday. The Guy was rude and nasty! No matter what I said he just had to have the last word. It took the other guy in the truck 2mins to pull up my account and WOW paid on Wednesday. I sent my furniture back 6days later, because I no longer wanted to do business with them and they said no refund! I actually called the same day to schedule a pick up when the incident occurred. I had my item for a week after I paid for a month and it’s just a loss. Lost my money and bedroom set because nobody cared to check the system before they pulled up to my home demanding a payment.

Rent-A-Center is a wonderful place. They have taken really good care of me over the years. I love to employees to the stores I've gone to. Most of the employees have been really awesome. They work with you and they've always made sure to have the things you want and they do take care of you. I definitely recommend them.

Overpriced on everything. The couch has giant gaps that everything falls into, the metal frame hurts, the back tips when you get up, the cushions constantly have to be pulled out, and the biggest complaint is I can not lay down on it. Not even a month and I'm demanding them pick it up and take it off my agreement. I refuse to pay for something that just plain is a giant waste of money. To lease a 65"Samsung ultra clear TV it's over 2000 with RAC. I have just bought my own from Walmart for less than 400 brand new. I was hesitant to give RAC a chance due to hearing multiple people describing that RAC has sent sherrifs the very day of a missed payment and one person has had their landlord harassed for payment. Other than the exceptional customer service I'd highly advise to NOT do business with RAC. Called them this morning to confirm they'd be picking up the couch and TV. Got a call around 2:30 telling me to just keep it. I said nope your picking it up today. Your not sticking me with something I clearly don't want. Idc if I'll be refunded or not since they clearly refuse it anyways. I want my business done with them and I will not be a future customer. Update: as of March 29th Rent a Center reported to my credit of an installment loan and I called the store to get documentation proving that the account was closed and demand my refund for the two weeks I paid to have the items but had them removed on March 17th. The manager refused to give his name, was rude, refused to give me documentation to dispute with the credit. I am now on hold with corporate to report the constant issues I have had with this store.

Overpriced on everything. The couch has giant gaps that everything falls into, the metal frame hurts, the back tips when you get up, the cushions constantly have to be pulled out, and the biggest complaint is I can not lay down on it. Not even a month and I'm demanding them pick it up and take it off my agreement. I refuse to pay for something that just plain is a giant waste of money. To lease a 65"Samsung ultra clear TV it's over 2000 with RAC. I have just bought my own from Walmart for less than 400 brand new. I was hesitant to give RAC a chance due to hearing multiple people describing that RAC has sent sherrifs the very day of a missed payment and one person has had their landlord harassed for payment. Other than the exceptional customer service I'd highly advise to NOT do business with RAC. Called them this morning to confirm they'd be picking up the couch and TV. Got a call around 2:30 telling me to just keep it. I said nope your picking it up today. Your not sticking me with something I clearly don't want. Idc if I'll be refunded or not since they clearly refuse it anyways. I want my business done with them and I will not be a future customer. Update: as of March 29th Rent a Center reported to my credit of an installment loan and I called the store to get documentation proving that the account was closed and demand my refund for the two weeks I paid to have the items but had them removed on March 17th. The manager refused to give his name, was rude, refused to give me documentation to dispute with the credit. I am now on hold with corporate to report the constant issues I have had with this store.

I want to Shout out to Isaiah at the Seneca store. My washer broke a couple and I was washing clothes in the tub for my kids every day. And I applied at rent a center LAST NIGHT! And Isaiah and the his co-workers Had a brand new washer and dryer set in my house 5 PM. I've never had some this nice. Really did truly helped me in a time of need. Can't wait for my new stove to come tomorrow! Thank you for giving me a chance!