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Rent-A-Center

4.1 (67 reviews) on Google

5413 W Washington St, Indianapolis, IN 46241

Call (317) 241-1909 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (317) 241-1909 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (317) 241-1909 or visiting in person at 5413 W Washington St, Indianapolis, IN.

Location

5413 W Washington St, Indianapolis, IN 46241

Get directions

Customer reviews

4.1
Based on 67 Google reviews
4.1

67 reviews

5
20%
4
0%
3
10%
2
0%
1
70%
Have you visited this store? Write a review on Google
Shonda Bardley
Shonda Bardley 2 months ago

I Love this store especially the manager on west Washington street there just like family

Shonda Bardley
Shonda Bardley 2 months ago

I Love this store especially the manager on west Washington street there just like family

Brian Nuss
Brian Nuss 2 years ago

I filled out information on their website. It then told me to call the store. The store told me I was denied and could not tell me why or try to help me. I called their corporate office and they said the same thing. No one even attempted to help us. We were trying to rent something to help with an upcoming surgery. Multiple violations of health & safety and business practices.

Brian Nuss
Brian Nuss 2 years ago

I filled out information on their website. It then told me to call the store. The store told me I was denied and could not tell me why or try to help me. I called their corporate office and they said the same thing. No one even attempted to help us. We were trying to rent something to help with an upcoming surgery. Multiple violations of health & safety and business practices.

Madyson Crane
Madyson Crane 2 years ago

Had a very weird interaction here with staff that completely put me off from here. Had reached out via online and got a text from someone in store but I hadn’t had a chance to respond or read. Get to the store, greated and given paperwork to fill out. Ok cool no problem. Then starts the weird- Man who was apparently was the one who texted me starts coming over (without introducing who he was) and starts trying to read my documents ( that have lots of sensitive info on it) and then just says ( in a tone like he’s mad I didn’t specifically ask for him when I came into the store) “ yeah I’m the one who texted you and said you’d already need all of this”, and got more and more visually annoyed. He then kept coming up and trying to read the paperwork. He also came around once or twice with his camera behind me, idk if he was trying to film but that was the vibe given. When I asked why they needed 4 references, I got told “ that’s what everyone else who walked in and purchased something had to do, so why don’t I just do it?” Nope. I’m good. I walked out and took my paperwork with me.

Madyson Crane
Madyson Crane 2 years ago

Had a very weird interaction here with staff that completely put me off from here. Had reached out via online and got a text from someone in store but I hadn’t had a chance to respond or read. Get to the store, greated and given paperwork to fill out. Ok cool no problem. Then starts the weird- Man who was apparently was the one who texted me starts coming over (without introducing who he was) and starts trying to read my documents ( that have lots of sensitive info on it) and then just says ( in a tone like he’s mad I didn’t specifically ask for him when I came into the store) “ yeah I’m the one who texted you and said you’d already need all of this”, and got more and more visually annoyed. He then kept coming up and trying to read the paperwork. He also came around once or twice with his camera behind me, idk if he was trying to film but that was the vibe given. When I asked why they needed 4 references, I got told “ that’s what everyone else who walked in and purchased something had to do, so why don’t I just do it?” Nope. I’m good. I walked out and took my paperwork with me.

Mia Robersob
Mia Robersob 2 years ago

Excessive phone calls. Being spoken to as if I am some low life expecting something free. I have been a customer for many years. Life's circumstances has me renting things to buy. Rent a center Finance pricing is triple if not more. Once this item is paid for I will not return and I warn everyone I can of how customers are treated.

Mia Robersob
Mia Robersob 2 years ago

Excessive phone calls. Being spoken to as if I am some low life expecting something free. I have been a customer for many years. Life's circumstances has me renting things to buy. Rent a center Finance pricing is triple if not more. Once this item is paid for I will not return and I warn everyone I can of how customers are treated.

Amanda Miller
Amanda Miller 2 years ago

Customer service was subpar, too many reminder calls after being a customer who regularly pays timely. Will try a different location if I ever rented again. Overall fair.

Adam Runyan
Adam Runyan 5 years ago

1 star due to the insurance on products is trash and don't get a cell phone and pay the extra for insurance due to they do not cover cracked screens if it accidentally falls or honestly anything so ya don't waste your money on that end but otherwise good people but poor insurance policy's. Also if it gets stolen there is nothing they can do I honored my contract and paid it off but good luck they said they would figure something out but nothing it's cool thou I know not to waste my money on phones through them

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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