Find stores

Rent-A-Center

3.7 (87 reviews) on Google

4833 W 38th St, Indianapolis, IN 46254

Call (317) 293-5474 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (317) 293-5474 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (317) 293-5474 or visiting in person at 4833 W 38th St, Indianapolis, IN.

Location

4833 W 38th St, Indianapolis, IN 46254

Get directions

Customer reviews

3.7
Based on 87 Google reviews
3.7

87 reviews

5
20%
4
0%
3
20%
2
20%
1
40%
Have you visited this store? Write a review on Google
Alesha Rob
Alesha Rob 1 year ago

I wouldn't recommend any kind of business with rent a center. I purchased a sectional from them in April was expecting great customer service from the store staff & i did as long as vendell was the manager. But ive experienced horrible customer care not only from the store with Joan the new manager but from the Corporate office as well.

Alesha Rob
Alesha Rob 1 year ago

I wouldn't recommend any kind of business with rent a center. I purchased a sectional from them in April was expecting great customer service from the store staff & i did as long as vendell was the manager. But ive experienced horrible customer care not only from the store with Joan the new manager but from the Corporate office as well.

MTOO Rico
MTOO Rico 1 year ago

Valdosta or whatever his name is ,will be the reason this location goes bankrupt. This guy had the nerve to cancel my order because I called another location trying to make sure what he was enforcing was company policy. Never notified me about it either. I called the store to confront the situation, he goes on and lies and say I cussed the manager from the other store out. I called the manager from the other store and she confirmed this weirdo was lying. Also called customer support to report him , he tells customer support I was trying to finagle two tvs from 2 locations. Sir what is the need to lie constantly ? Why can’t you just do the business your employer employed you to do. Terrible terrible terrible. What kind of excuse of a man you have to be to play telephone games and make up lies like a school girl. Must not get any respect from home. I will gladly take my consistent business to another location. Valbibi , I hope you finally get fired. You are no fit to run a store. You are a shelf stocker at best.

MTOO Rico
MTOO Rico 1 year ago

Valdosta or whatever his name is ,will be the reason this location goes bankrupt. This guy had the nerve to cancel my order because I called another location trying to make sure what he was enforcing was company policy. Never notified me about it either. I called the store to confront the situation, he goes on and lies and say I cussed the manager from the other store out. I called the manager from the other store and she confirmed this weirdo was lying. Also called customer support to report him , he tells customer support I was trying to finagle two tvs from 2 locations. Sir what is the need to lie constantly ? Why can’t you just do the business your employer employed you to do. Terrible terrible terrible. What kind of excuse of a man you have to be to play telephone games and make up lies like a school girl. Must not get any respect from home. I will gladly take my consistent business to another location. Valbibi , I hope you finally get fired. You are no fit to run a store. You are a shelf stocker at best.

A L
A L 2 years ago

I've always had a good experience at this location. I've been a customer since they opened this location. Staff and manager are helpful and friendly. The process is quick and easy. Being able to make payments online is very convenient, and you have the choice of weekly, bi-weekly, or monthly. You can apply and start your agreement online as well. The variety of merchandise in stock is always good online and in store, options of new and used, everything is clean and in excellent shape. Delivery of product is always fast and professional, and they set everything up for you. I love the longer same as cash option, which allows me to pay things off versus a long, drawn-out rental agreement. Location is convenient if you need to go into the store. I recommend this location. My advice using rent a center versus bashing the staff is this... Expect to get called, etc, if you're late on payment, so don't be late on payment. If you come to a point where you can't afford payments anymore, just call them to come pick up the merchandise and be done with it versus dragging them or you through harassment, court etc, it's not worth it. If you can pay off in the same as cash window, I recommend it. It saves from paying on something forever and paying more in the long run 👌

A L
A L 2 years ago

I've always had a good experience at this location. I've been a customer since they opened this location. Staff and manager are helpful and friendly. The process is quick and easy. Being able to make payments online is very convenient, and you have the choice of weekly, bi-weekly, or monthly. You can apply and start your agreement online as well. The variety of merchandise in stock is always good online and in store, options of new and used, everything is clean and in excellent shape. Delivery of product is always fast and professional, and they set everything up for you. I love the longer same as cash option, which allows me to pay things off versus a long, drawn-out rental agreement. Location is convenient if you need to go into the store. I recommend this location. My advice using rent a center versus bashing the staff is this... Expect to get called, etc, if you're late on payment, so don't be late on payment. If you come to a point where you can't afford payments anymore, just call them to come pick up the merchandise and be done with it versus dragging them or you through harassment, court etc, it's not worth it. If you can pay off in the same as cash window, I recommend it. It saves from paying on something forever and paying more in the long run 👌

Saimone
Saimone 5 years ago

Fast and easy process main issue is i just got my furniture on the 1st and already have to make a month payment of almost 500 for something i only had for 2 weeks. Had my husband call to see if we can move the date and he laughed and said not possible. Just find it kind of stupid that i have to make a month payment on something i only had for a brief time. Other than that they get you in and out of there pretty fast.

Saimone
Saimone 5 years ago

Fast and easy process main issue is i just got my furniture on the 1st and already have to make a month payment of almost 500 for something i only had for 2 weeks. Had my husband call to see if we can move the date and he laughed and said not possible. Just find it kind of stupid that i have to make a month payment on something i only had for a brief time. Other than that they get you in and out of there pretty fast.

Alexander Willis
Alexander Willis 5 years ago

My mother has been a customer for this company for over 2 decades. The store manager Vidale refused her service and stated " you need to do your business elsewhere". All because they didn't put her bed together all the way and gave her broken drawers for my daughters' trundle bed. I do not recommend this company to anyone who wants quality service and common decency.

Alexander Willis
Alexander Willis 5 years ago

My mother has been a customer for this company for over 2 decades. The store manager Vidale refused her service and stated " you need to do your business elsewhere". All because they didn't put her bed together all the way and gave her broken drawers for my daughters' trundle bed. I do not recommend this company to anyone who wants quality service and common decency.

Reviews from Google
See all reviews on Google Maps
Rating from Google
Read reviews on Google Maps

Compare before you sign

See what other stores near Indianapolis charge for the same item.

Compare nearby stores Estimate the total cost

More rent-to-own stores in Indianapolis, IN

Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

Call now