Aaron's

My payment went up suddenly was quoted a dollar amount and charged a different amount fell in to financial hardship and wasnt even a month late and they suddenly appear at my home almost daily was never offered the easy pay and they never offered to work with me .paid cash payment not to sur that payment was ever applied because now they are saying im 2 months behind you may live som place else not saying they are all bad but my store has no customer service skills are rude and have now threatened me with criminal theft . Never have we ever been able to actually enjoy the furniture . It's too bad Thank you

My payment went up suddenly was quoted a dollar amount and charged a different amount fell in to financial hardship and wasnt even a month late and they suddenly appear at my home almost daily was never offered the easy pay and they never offered to work with me .paid cash payment not to sur that payment was ever applied because now they are saying im 2 months behind you may live som place else not saying they are all bad but my store has no customer service skills are rude and have now threatened me with criminal theft . Never have we ever been able to actually enjoy the furniture . It's too bad Thank you

Really crappy online experience as well. So it seems like the amount of people that are commenting on here saying that they’re having issues getting their ID verified online is not an us problem. It’s a system problem that you are refusing to fix, therefore punishing potential customers. Oh well, looks like it just earned you another 1 star bad review and a review from me on the better Bureau business website as well. Also check your customer service agents acting like they’re better than everybody else because people are wanting to go through them to rent some furniture out. You’re not working for the Secret Service. You’re working for a damn furniture store.

Really crappy online experience as well. So it seems like the amount of people that are commenting on here saying that they’re having issues getting their ID verified online is not an us problem. It’s a system problem that you are refusing to fix, therefore punishing potential customers. Oh well, looks like it just earned you another 1 star bad review and a review from me on the better Bureau business website as well. Also check your customer service agents acting like they’re better than everybody else because people are wanting to go through them to rent some furniture out. You’re not working for the Secret Service. You’re working for a damn furniture store.

These people keep continuingly harassing me about an account my ex-husband opened. They switched it into my name without my permission, I didn't sign any paperwork I didn't get a contract nothing. And now they call me everyday to make a payment. I don't even own the items. This is psychotic. I hope the place shuts down for illegally putting people into contracts they don't sign.

These people keep continuingly harassing me about an account my ex-husband opened. They switched it into my name without my permission, I didn't sign any paperwork I didn't get a contract nothing. And now they call me everyday to make a payment. I don't even own the items. This is psychotic. I hope the place shuts down for illegally putting people into contracts they don't sign.

Bought a couch sat.FROM MR ALEJANDRO. Gave an updated address same day. They promised to deliver on following Tuesday. It's Thursday and they still won't deliver the fully paid couch. Absolutely no customer service or professionalism at all from all employees. Totally incompetence all around. I was a loyal customer for over 10 yrs. WAS.

Bought a couch sat.FROM MR ALEJANDRO. Gave an updated address same day. They promised to deliver on following Tuesday. It's Thursday and they still won't deliver the fully paid couch. Absolutely no customer service or professionalism at all from all employees. Totally incompetence all around. I was a loyal customer for over 10 yrs. WAS.

Our drive into town is about an hour and 15 minutes. We arrive to the store on Saturday at 4:50 to pick up the couches we ordered. We then get informed that they are unable to assist us because they are closing at 5pm and that all the staff needed to clock out by 5. The employee Megan informed us that she called, but never informed us should we arrive 10 minutes till the store closes that they will not be able to assist us. The manager Jean was no help at all. He told us the same thing and our response to him was "if a customer is in the store before closing time, before doors where locked you should be ready to give you business, you would assist the customer." He was very rude and I told him I would like the corporate number to explain the situation and inform the lack of service and his response, "go ahead I don't care". The manager just simply gave the negative attitude of that's that and we can't help you and walked backed into the office. After we left I walked back in to make sure I get there names. I asked Megan for the copy of the call log on when she called us to support her statement and her response was, "no I don't need to show you that." These employees need to be accountable for their negative attitudes to customers. With that experience they do not need to be in that work field of customer relations. Reviewing the comments of this location... all are bad experiences. The company needs to take action to correct this type of customer service and we will take action on our end. It is totally uncalled for on the type of excuses giving by the employees and seemed to try and put the blame back onto us by saying we called you. There is no point of giving them training with what we experienced.

Our drive into town is about an hour and 15 minutes. We arrive to the store on Saturday at 4:50 to pick up the couches we ordered. We then get informed that they are unable to assist us because they are closing at 5pm and that all the staff needed to clock out by 5. The employee Megan informed us that she called, but never informed us should we arrive 10 minutes till the store closes that they will not be able to assist us. The manager Jean was no help at all. He told us the same thing and our response to him was "if a customer is in the store before closing time, before doors where locked you should be ready to give you business, you would assist the customer." He was very rude and I told him I would like the corporate number to explain the situation and inform the lack of service and his response, "go ahead I don't care". The manager just simply gave the negative attitude of that's that and we can't help you and walked backed into the office. After we left I walked back in to make sure I get there names. I asked Megan for the copy of the call log on when she called us to support her statement and her response was, "no I don't need to show you that." These employees need to be accountable for their negative attitudes to customers. With that experience they do not need to be in that work field of customer relations. Reviewing the comments of this location... all are bad experiences. The company needs to take action to correct this type of customer service and we will take action on our end. It is totally uncalled for on the type of excuses giving by the employees and seemed to try and put the blame back onto us by saying we called you. There is no point of giving them training with what we experienced.