Last checked 3 weeks ago
Rent-A-Center
126 Beckley Crossing Shopping Center, Beckley, WV 25801
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
126 Beckley Crossing Shopping Center, Beckley, WV 25801
Get directionsPhone
(304) 253-7368Customer reviews
76 reviews
While under new management I've had a very good experience
How are you going to refuse payment then threaten to come take appliances for nonpayment? Everyone in that building has a bad attitude and is extremely rude. Complete unprofessional and disgusting establishment.
How are you going to refuse payment then threaten to come take appliances for nonpayment? Everyone in that building has a bad attitude and is extremely rude. Complete unprofessional and disgusting establishment.
I would recommend RAC to anyone. If there is a problem with something they are always willing to help solve the problem until their customers are satisfied. They always where a smile and are very friendly.RAC is the place to go when you can't go anywhere else.
I would recommend RAC to anyone. If there is a problem with something they are always willing to help solve the problem until their customers are satisfied. They always where a smile and are very friendly.RAC is the place to go when you can't go anywhere else.
There’s only like one or two people I like to deal with at this location. I had spoke to one today and he was totally rude. Telling me I’m not listening to him and they can’t do anything or tell me anything because they don’t have the receipt. This location has a bunch of rude people. Telling me we owed a small amount and one week and said we owed double and some of what was owed. It is ridiculous how these people are! Never had a problem until recently. I do NOT recommend this place! I wish there was an option of NO stars. But there isn’t, so they still get NO stars!
There’s only like one or two people I like to deal with at this location. I had spoke to one today and he was totally rude. Telling me I’m not listening to him and they can’t do anything or tell me anything because they don’t have the receipt. This location has a bunch of rude people. Telling me we owed a small amount and one week and said we owed double and some of what was owed. It is ridiculous how these people are! Never had a problem until recently. I do NOT recommend this place! I wish there was an option of NO stars. But there isn’t, so they still get NO stars!
If I had the choice to give it 0 stars I would. "Rusty" does not need to work in customer service if all he's going to do is yell and cut you off while you're trying to talk and understand why you're trying to over charge us on a payment when we are up to date... And when we asked for his name he said he was just cancelling our order we have been paying on since July and hung up on us!!! We haven't even received our furniture and TV ( but that part is on us). This has been the first time we have had a problem with Beckley Crossing.... Any of the females and I believe there was one other gentleman that has been very kind and helpful each time we've talked to them.... It definitely took us by surprise when he started yelling and acting belligerent and threatening us...thank God we have the phone calls recorded in case we have to hire an attorney.
If I had the choice to give it 0 stars I would. "Rusty" does not need to work in customer service if all he's going to do is yell and cut you off while you're trying to talk and understand why you're trying to over charge us on a payment when we are up to date... And when we asked for his name he said he was just cancelling our order we have been paying on since July and hung up on us!!! We haven't even received our furniture and TV ( but that part is on us). This has been the first time we have had a problem with Beckley Crossing.... Any of the females and I believe there was one other gentleman that has been very kind and helpful each time we've talked to them.... It definitely took us by surprise when he started yelling and acting belligerent and threatening us...thank God we have the phone calls recorded in case we have to hire an attorney.
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Last checked 3 weeks ago
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