Buddy's Home Furnishings

Me and my family absolutely love each and every experience from buddies. They are always professional always willing to help. I have been a loyal customer for years now and I wish this company much is this.

Me and my family absolutely love each and every experience from buddies. They are always professional always willing to help. I have been a loyal customer for years now and I wish this company much is this.

writing to formally lodge a complaint regarding the unacceptable service and products I received at Buddy’s Home Furnishings. My girlfriend and I visited your store to purchase a full bed set and a television, but the experience was deeply disappointing from start to finish. During our visit, we were assisted by a representative named Sam. We were kept in the store for over two and a half hours because he appeared to be unfamiliar with the process. He repeatedly prioritized answering phone calls over assisting us, even after we had completed our paperwork and made our payment. Ultimately, he sent us home without our items, promising they would be delivered by Thursday and that he would order the missing stands for the set. While the delivery driver was professional and respectful, the items delivered were in poor condition. Upon inspecting the bed a week later, I discovered it was stained and ripped underneath the cover. Although a replacement was eventually sent after we called to complain, our issues with the missing furniture remained. When we followed up regarding the dresser and stands that Sam assured us were part of the set, another employee informed us that our order did not include them. Sam later claimed he had matching items in stock and promised to email us photos, but despite multiple reminders and his assurances that he would send them "right now," we have still received nothing. The lack of follow-through, the delivery of damaged goods, and the overall unprofessionalism we experienced are completely unacceptable. I am requesting that this matter be looked into immediately to resolve the issues with our missing furniture. I do not recommend this place . Regards, Mykell Ward

writing to formally lodge a complaint regarding the unacceptable service and products I received at Buddy’s Home Furnishings. My girlfriend and I visited your store to purchase a full bed set and a television, but the experience was deeply disappointing from start to finish. During our visit, we were assisted by a representative named Sam. We were kept in the store for over two and a half hours because he appeared to be unfamiliar with the process. He repeatedly prioritized answering phone calls over assisting us, even after we had completed our paperwork and made our payment. Ultimately, he sent us home without our items, promising they would be delivered by Thursday and that he would order the missing stands for the set. While the delivery driver was professional and respectful, the items delivered were in poor condition. Upon inspecting the bed a week later, I discovered it was stained and ripped underneath the cover. Although a replacement was eventually sent after we called to complain, our issues with the missing furniture remained. When we followed up regarding the dresser and stands that Sam assured us were part of the set, another employee informed us that our order did not include them. Sam later claimed he had matching items in stock and promised to email us photos, but despite multiple reminders and his assurances that he would send them "right now," we have still received nothing. The lack of follow-through, the delivery of damaged goods, and the overall unprofessionalism we experienced are completely unacceptable. I am requesting that this matter be looked into immediately to resolve the issues with our missing furniture. I do not recommend this place . Regards, Mykell Ward

Ms Tina is awesome! Go see her now you won't regret it.

Ms Tina is awesome! Go see her now you won't regret it.

they trying to take money off my account 6am 2 days prior of my bill being due. i pay according to my payday come get it lol they will be calling and texting soon lol

They harass you and take their payments out your account early. i’m tired and im looking for some furniture so they can come get it. i can’t take no more i have never missed a payment yet they harass you like they probation officers

If I could give less than 1 star I would. I came in excited. Special ordered a black leather couch. They said they didn’t have it but they could pick it up from another store. They did. I was told it was damaged but was going through an insurance claim so it would be good as new when I got it. Fast forward to the delivery, the men who dropped it off were a delight, very kind. My issue is the Manager Orlando. The furniture was STILL damaged. Cigarette holes in it (I nor no one in my household smoke) no big deal I’ll deal with it. I was being charged almost $70 for UNDAMAGED furniture. I made this aware to said manager & would not make a payment until it gets sorted & he let me know he would get it figured out after I had already made a few payments already. So he texts me & says they dropped the payment to $45. Great! I make the payment. Come the next week all the sudden I’m being charged almost $70 again. I have texts to prove all of this. They are jerking me around. He’s quick to text back about payments but when I ask for corporates number he disappears. This is very unprofessional, mind you I haven’t even had this couch for 90 days. He tells me to come into the store & I refuse because for what? I will be reaching out to corporate & will have this taken care of because this is ridiculous! & again I have PROOF of everything I put in this review.

If I could give less than 1 star I would. I came in excited. Special ordered a black leather couch. They said they didn’t have it but they could pick it up from another store. They did. I was told it was damaged but was going through an insurance claim so it would be good as new when I got it. Fast forward to the delivery, the men who dropped it off were a delight, very kind. My issue is the Manager Orlando. The furniture was STILL damaged. Cigarette holes in it (I nor no one in my household smoke) no big deal I’ll deal with it. I was being charged almost $70 for UNDAMAGED furniture. I made this aware to said manager & would not make a payment until it gets sorted & he let me know he would get it figured out after I had already made a few payments already. So he texts me & says they dropped the payment to $45. Great! I make the payment. Come the next week all the sudden I’m being charged almost $70 again. I have texts to prove all of this. They are jerking me around. He’s quick to text back about payments but when I ask for corporates number he disappears. This is very unprofessional, mind you I haven’t even had this couch for 90 days. He tells me to come into the store & I refuse because for what? I will be reaching out to corporate & will have this taken care of because this is ridiculous! & again I have PROOF of everything I put in this review.