Aaron's

Everyone is nice! Easy to get products been buying things from here for years. Dustin is amazing and great manger.

I am at the very end of buying an adjustable bed - loved the bed when we purchased it however shortly after the cord broke going to the motor so we let the GM , store manager & sales associate as soon as as it happened ( mind you this has been over 5 months ago) and the cut into the sheet rock with the leg of the bed upon delivery so the sales associate says ok I’ll start looking for a cord & I’ll write up a report for the wall damages —— Neither happened. I reported the issue every single time I went to the office to make a payment or an arrangement & still 5 months later NOTHING. The new GM did come out himself 3 days ago & tried to fix the motor but was not the correct motor or wire, the yesterday sent another worker installed another motor and it would not budge the bed so here’s my problem I reported the problem over 5 months ago to multiple employees it was never addressed , I have serious medical issues that’s why we got an adjustable bed in the first place & now they no longer make our type of bed!

Brady delivered my new couch ALL BY HIMSELF! He had the utmost professionalism and respect, constantly checking to make sure I was pleased. Highly recommend Brady from the Huntsville Texas Arron’s for a raise! I’d buy more from there JUST because of how great care he took.

Dustin and Ashlee are my people. They deserve a raise or bonus or both. They always are so kind to me and get me whatever I want to purchase.

AMAZING SERVICE AND ITEMS!!! I had never been to Aaron's before this. I went in here about an hour before close with my sister and her boyfriend time night just to look around, we were asked by Ashlee if we needed any help and we said we were just looking. No constant hovering, no following us around, no pressuring us to buy. We looked around for about 30 minutes and I came across this chair that I really liked. My sister told me I would need more than just a single chair in my house (of course she was right), and this is when Ashlee came back up to us and began to point out an amazing deal that they had on a 3 seater, 2 seater, and a chair for the same price as the single chair I was looking at! The set was amazing and the pricing for it was even better. I wondered aloud if I was being bamboozled and Ashlee honestly answered "I wouldn't bamboozle anyone, I can tell you're wanting something for your house and looking for a good deal, I just want to help in any way that I can". She was very helpful and kind throughout our entire conversation. I made the decision 2 minutes before closing to come back in the morning to get the set. Not ONLY that, but when I returned I got a TV and entertainment set for an amazing monthly price altogether. I was hoping they could deliver it that same day, and Ashlee spoke with the sales manager for a good while to see if this would be possible. Both the sales manager and Ashley came to me and said they would try their best to have it delivered that same day, but they wouldn't make any promises as they didn'tknow if there'dbe enough people to help with the delivery. I completely understood and headed home. Same day 5:30pm rolls around and there's a knock on my door. THEY CAME THE SAME DAY AND DELIVERED IT ALL. I'll be honest I was freaking out with excitement, they really came through for me and I cannot express how much it meant to me for them to do that. They could have just said it wasn't possible, but they made it happen, and I am beyond grateful. Y'ALL THE SALES MANAGER EVEN CAME TO HELP WITH THE DELIVERY. If that's not amazing customer service I'm not sure what is. Thank y'all so much for all of y'alls help, y'all have helped my house begin to feel like a home and I am so glad I made the random decision to just come in and look around thay night.

I would like to talk about how amazing the staff here is. They were able to provide excellent customer service beyond compare. The woman i spoke with on the phone, was extremely pleasant and very sweet. She found a solution to our problem and took care of it swiftly. Also the men (all of them working in the store) were exactly the same. I ended up looking for a couch to fit in my tiny home, and they had exactly what i needed and wanted. Took a friend and she also bought a reclining love seat. We are beyond pleased and would reccomend this place in Huntsville to everyone!

I currently rent a PS5 console from them I have had it less then 6 months. The disc drive has never worked and now the controller isn't functioning properly, it's glitching hardcore when gaming. It's 100% the controller. I called Aaron's and they don't cover anything to do with the controller. They said it's considered a add-on accessory. Wanted to return whole system to get a new one. Was told I'd have to start over and lose the 300 I've put into it. That's fine. I'm not worried about that part. But zero attempt at any accomodations for the inconvenience or any solutions to help remedy the issue. There's no reason the controller should already be acting up in less then 6 months. Was told I'd have to pay $50 down before I can have a new system. Which is absolutely ridiculous they can't work with me on that when it's not even my fault their products aren't working properly. They gave me the system with a broken disc drive to begin with. But I have to suffer and be without the system while still paying on it. Ridiculous in my opinion.