Last checked 3 weeks ago
Rent-A-Center
4421 Griggs Rd, Houston, TX 77021
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
4421 Griggs Rd, Houston, TX 77021
Get directionsPhone
(713) 741-9611Customer reviews
65 reviews
If Amazon tells you to return stuff here , they aren't set up to do it
Ms. DENISE lacks a standard of customer service. I over heard her talking about another customer, while I was on the phone with one of their employees doing a pick up. Please take your money elsewhere.
Very rude and hostile keeps on pressing the issue of payment won't give me time to get the money together. Head lady of the store sent her employee and he was non professional very rude even made fun of me teasing me. Didn't even want to give them a 1 star but do not get anything from Rent A Center cause they will try to press charges after missing just one payment like with me. Mainly was Jeannie pressing the issue so much and not understanding being compassionate to me trying the best that I can to pay but when you keep on harassing me that's when it crosses the line. Update Jeannie just called my new number harassing me for money for the payment I said no because I'm financially struggling now without a job but she don't care cause after that all she said was okay and I hung up on her. That's very unprofessional considering she threatened to press charges on me even when I told them where their merchandise was and still wanted me to pay instead of them going to pick up the item before it was sold. So yeah not my fault.
I have been doing business with this Rent-A-Center for over 10 years rented items and paid them off. Jeanie the store manager is AWESOME and has truly been a gift from God for me! She has been compassionate and concerned and worked with me when I had a stroke and was hospitalized..she has gone above and beyond to work with me...The staff has always been professional and helpful..I started using this store when they were on Scott Street and I have no complaints...
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Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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