Last checked 3 weeks ago
Rent-A-Center
12365 S Main St, Houston, TX 77035
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
12365 S Main St, Houston, TX 77035
Get directionsPhone
(713) 723-4597Customer reviews
87 reviews
This is by far the worst Rent A Center I have ever dealt with the Store Manager has a huge ego complex and feels as though he can speak to customers arrogantly and nasty. He is definitely not suitable to work in customer service because his attitude is horrible when conversing with customers...simply disrespectful!!!
The salesman was very pleasant, patient and knowledgeable. He was understanding and helpful by locating black washer and dryer. Thanks for caring
Great experience! Latrice and Chuck were welcoming, patient, and provided excellent customer service from the moment we walked in. They greeted us with a smile, took the time to answer our questions, and made sure we felt taken care of throughout our visit. The atmosphere was friendly and professional—definitely a place I’d recommend to others!
I was going to rent a refrigerator from them due to mine going out, expected a call at 11 today, did not receive the call. I reached out via text got an odd return text saying what you live do you have a lease in your name? First of all I had already stated I own my home, so I call, the apparent store manager, tells me you know I have a way of verifying that. Apparently no one has clued her into the fact that HCAD, is public info to everyone. Her rudeness and unprofessional tone is beyond me. I wouldn’t give them a dime! Learn to speak correctly, show some respect.
The customer service is terrible, they make you feel as if you are beneath them and that people don’t fall on hard times. The dryer doesn’t come with a hose and the only response was well you only put down a penny certainly you can afford to purchase 1 and put it on yourself….I can’t imagine they would treat their mother or father the way I was treated and talked to. Chuck you have no customer service etiquette and everybody only response is it’s in the contact. You guys have to do better. I will never in my life recommend them or return my business to any location‼️ A JOKE IS AN UNDERSTATEMENT
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Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.