Last checked 3 weeks ago
Rent-A-Center
9717 N Lamar Blvd, Austin, TX 78753
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
9717 N Lamar Blvd, Austin, TX 78753
Get directionsPhone
(512) 837-9999Customer reviews
53 reviews
I got a sectional from Rent-A-Center delivered and it was disgusting. It smelled like urine and was sticky. Completely unacceptable they are coming to pick it up but still no he shouldn’t have delivered it tha way
Damiana is the goat!! It was all a smooth process and handled everything damn good!! Jacob you as well!! ☺️🙏🏽🙏🏽🙏🏽
Damiana helped me get a mattress and delivery the same day (within the hour) when I really needed it and even helped deliver it. That level of high touch customer service and work ethic is not only rare but refreshing and so appreciated as she helped to solve a significant problem. Many thanks for a lovely experience!
This is the worst place I ever rented from. It was my first time ever renting from any type of furniture store and my last. They made it horrible for me!!! I rented 2 things from them, but I probably was late 4 times or less just a day or 2 late, never a week. They will start blowing up my phone soon as they opened and I work overnights. They would even call me twice in one day!!! I don't need to make no payments to y'all when you want me to!!! As long as it did not turn 12 midnight, I do not need to pay y'all while you are open!!! I paid online. At one point, you started calling me on a Thursday, so I blocked y'all... Furthermore, y'all stuck insurance on my file I never agreed to and never signed!!! But y'all were charging me for it!!! I still have my hard copies vs. y'all copies online!!! That's fraud!!! Now that I've finished paying off everything!!! Y'all are calling me 3 times out the week, and I called at least 3 times to ask that y'all stop the harassment!!! It is not a robo call!!! It's harassment I would never recommend this location. It was only one female worker who was pleasant.. I ordered a brand new headboard, and it came broken and missing pieces... I really did not have a pleasant experience with anyone else. I avoid them on purpose because they stressed me out with the unnecessary calling. If you do not want to stress out with the calling, avoid this place.. I will sue if I get another phone call. I want no dealing because I sue for stress and fraud!!! Look in my file for insurance, I didn't sign it... So please leave me alone and go away.
Worst customer service, the women there constantly harass you for payment when you’re literally a day late and have already spoken to them and let them know when your going to pay but your account automatically goes into default after that so it doesn’t make a difference. Then some lady Misty wants to try to intimidate me and tell me that they’re going to come pick up the stuff the same day when your location store isn’t even closed so I technically would have until 7 PM to make that payment! Either way everything is way to over priced and when they drop off your equipment they damage it so they don’t even look new. So I recommend spending your money elsewhere unless you enjoy being bothered six times a day during work hours and at night. I should’ve read the reviews before I made my contract so I hope this helps any future customers. “Rent-A-Center does not report your payment history to the credit bureaus. We know life happens so, we allow you to return your products at any time without further obligation.”- Rent-A-Center website
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Data accuracy notice
Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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