Aaron's

So we had a couch from Aaron's and we couldn't afford it no more so we had return it so came got it my husband and got a refrigerator to so he was making a payment on refrigerator but they had took it for the refrigerator instead I don't feel like that's right if we returning the the couch that means that we can't afford it no more that's why we returning it so why would they go all the way and still put a payment The lady don't know what she's saying My husband's telling me that he she said that we still had it pay that That's why we're giving the couch back because we can't pay it and they just took my my husband's money instead of putting your word need to be I have talked to the lady she said already talked to your husband yeah but you took the money we're supposed to be for the refrigerator yeah they do have attitude sometimes but on their side they had made a mistake once we return something we do not have to pay for it no more

Love the customer service. Wonderful products.

Completely rude and inappropriate reponse. I am here for a short stay and I went their website. Since then I have been overwhelmed by phone calls (I have to work too!!) In any case, I think her name was Phyliss.... no answers to any questions, all she wanted was my personal information. She would need that information and we can discuss apparantely--- I told her I would be in to look at what they have. She remined me to bring ID and birth certificate. I said yes ma'am, Ill be right there. Avoid these money grabbers!!!

Apparently when you purchase from them they expect you to return your merchandise if you move and repurchase elsewhere because they’re a franchise. So military families beware and DO NOT YSE THIS AARONS.

The lady was very helpful! There computer system was down when we arrived but she agreed to reach back out to me on Monday morning to continue my purchase and pulled it off the floor.

So im not the type a person that writes bad reviews but i feel this one has to be done ive been with multiple aarons and in diffirent states for about 5 years but this Aarons in particular has been the worst experience the manager should be fired she does not know one thing about running a store she makes her own rules. In the aarons my account app is a choice to extend your payment for 7 days but in her rules she says that doesnt exist so then why would there be that option? She constantly tries to add in home visit fees wich shes only been here once she tried to add another in home fee this month even thoe in the app i used my extension that ive been using for the past 5 years with out a problem but she now wants to make it a problem i feel a big corporation like this should get people that are capable of understanding on how to run a multi million business not a person that has no idea how to do so the reviews all speak for themselfs

I only had the tv for about Three weeks now everytime I look up it’s a problem with the tv literally the next day it was delivered they had to come out twice since. Remote don’t work tv barely work , the tv or remote or both just simple old. Time for something new would not recommend

I drove over 3 hours round trip to purchase a dinette set that we were told was in good condition. The manager is the responsible employee. The table had scuffs and nicks all the way around it. Just tell the truth!

This was the worst experience I've ever had. I purchased a beautiful bedroom set on Saturday (5/27/23) from the Madison Street location. It was scheduled to be delivered on Thursday (6/1/23) between 10a -2pm. I planned ahead and took off work for the delivery. I called the store at 2:30pm as I had not received a phone call or text about the delivery. I was informed that they were running behind because they had to build a headboard at another house. That was fine, but some notice would have been nice. They finally arrive at 3:10pm. After unloading the furniture they realized that they didn't have any screws to put the bed together. They left at 3:30p.m. and said they would be right back. It's now after 5pm no call, no text so I called the store AGAIN at 5:30pm and was informed that the delivery guys had left for the day!! They left my room a mess & I had no bed to sleep on. I was not provided with a new time or date for the bed to be assembled. This was absolutely unprofessional and ridiculous. I have never had such a bad experience with a store before. I am highly disappointed at the lack of professionalism & terrible communication. I will never shop there again for anything nor would I recommend Babcock Furniture.

Never Again! This was the first time I placed an order with Aaron's. I placed it online, completed the application, paid the deposit, which was immediately charged. I contacted all of my references so that they would not be put off by this call from a strange company and waited. When I heard nothing by the next day, I contacted the store directly and was asked to leave a message for the manager. The manager called back and told me the items could not be delivered for at least a week! Apparently, their truck only comes in once a week (????). I was immediately put off but since I had already paid, I went along. A few hours later, I receive an email that my order was canceled. I called the number on the email and was told it was because they could not reach my references, due to invalid phone numbers (I had spoken to them the day before btw) or a reference could not verify where I worked(Why verify my employment through my friend when you have my employer information on the application? CALL THE EMPLOYER!). I asked if we could verify that the numbers were correct and they said they could not because the order was already canceled. Even worse, my deposit will not be refunded for 5-10 business days! I asked why since it did not take 5-10 days to charge it! Anyway, I am stuck waiting for my deposit, when if I went elsewhere, I could have had my order filled on the same day. Never again Aarons! Never again!