Bolin Rental Purchase

Tim Bailey (Store Manager) in Clarksville Tn. at Bolin rental purchase I had a wonderful experience at this store, and I want to recognize the store manager for his outstanding leadership and customer service\. He was friendly, professional, and took the time to make sure my needs were met\. It’s clear he care about both his customers and his team\. The store was clean, well\-organized, and everyone was welcoming\. Thank you for providing such excellent service—I will definitely be returning and recommending this store to others\.

PRODUCTS-Nice looking, good quality, and decent price IN STORE-Very clean, pleasant atmosphere CUSTOMER SERVICE-Great customer service, very friendly and helpful employees DELIVERY CREW-Very friendly, punctual, and handled products with very much care. Google reviews only goes as high as 5 star but if I rated like I wanted to it would be 10 out of 10...hands down! I am a VERY satisfied customer!

They are amazing people they help out my family they do a great deals and they're good work with to have a lot inventory to go through. Clara and Joshua great people in the whole company is too. They have so many great deals hook you up with monthly or every two weeks or whatever you need to get they give you 6 months to pay off and it's pretty awesome. If you don't get it paid before 6 months the interest go up. They have so many great deals TVs couches beds furniture or whatever you stands great deals and cell phones and computers or what type of desktop you want gaming or whatever you name it they have all of it and they have electric scooters and lot more electronics and lawn mowers stuff like that too. They are amazing and so nice of them and they are so patient they will hook you up but good deals. I am so happy with my stuff I have. And I have great purses of things guys y'all be proud of this company a way better and utter companies out there. They are the best bolin rental.

I had a great experience with Bolin Rental Purchase! Claire and Tim were awesome to work with and made the whole process a breeze. They were helpful, friendly, and made everything simple from start to finish. I highly recommend them!

We had a great experience thanks to Claire and manager Tim. Claire was incredibly kind, patient, and helpful throughout the entire process, and Tim went above and beyond to work with us and make everything smooth and stress-free. They both treated us with respect and made us feel genuinely valued as customers. Excellent customer service from start to finish — highly recommend working with them!

Wish I could give these two workers a zero. Be aware of Tim and Nate they will lie on you and try to cover them and blow your phone up the same day you have to pay your bill 8AM sharp and they don’t open until 10am for that payment go elsewhere because they do not work with you. Here’s our story. Let me start by saying the operations manager had stepped in once he heard what was going on. In August of 2025 me and my husband got a washer machine and dryer stacked in our home, the workers then tore our floors up a few days later once me and my husband were settled in we contacted the store to let them know. They asked for pictures we sent them. They said they will work with us and take money off our next bill because we also got a living room set. They never did. We continued to keep paying them because my husband is not the type to address anything he’s quiet and just moves on in life because as a soldier that’s his duty. In December the dryer stopped working due to the motor it took almost 2-3 weeks for them to give us a replacement. In February we returned the living room set cause we decided to find a smaller home and buy our set outright it took them a week to come and grab it. Each day they kept saying they were coming and on the way and never came. Until we went to the store and that’s when the operations manager was there he personally gave me his number because the workers were slacking on their job. We’ve been nothing but patient with them. We mentioned to the manager and showed him proof what was going on with our floor. He told us to get an estimate on how much it’ll cost to get fixed and if it’s too much he would just waive a payment. I reached out and let him know we agreed to just do the payment arrangement. My husband did not tell anyone when he would come in to pay he’d just pay. As of today we are 2 weeks late on a payment we just had a baby and moved and asked could we pay a late payment plus the current payment the next time we come in. Mind you we are loyal never been late and never blew them up over our floors. They then tried to lie and said my husband did it and they weren’t going to fix anything and to show proof. We’ve already shown proof multiple times and now it’s getting flipped on us because we’re late on a payment prior, they understood and apologized but now they are saying they didn’t do it. I’m so disappointed & disgusted by their actions towards us. Tim and Nate both are calling 5-10x a day leaving voicemails and threatening text to get our account closed or to send us to the operations manager if we don’t pay right now makes you not want to do business with them because they harass and will call you every 30 mins until they close for you to pay. They don’t give grace. And they don’t want to work with you even though they know your a loyal customer. It sucks that they are doing this to us. Just be mindful before shopping here.

I had a great experience working with Tim at Boiling Rentals. From start to finish, his customer service was outstanding. He was friendly, professional, and genuinely attentive to my needs. Tim went above and beyond to make sure everything was handled smoothly, answering all my questions and making the process easy and stress-free. It’s clear he really cares about his customers and takes pride in his work. I highly recommend reaching out to Tim (Store Manager) if you’re looking for excellent service!