Last checked 3 weeks ago
Rent-A-Center
55 Hartford Ave, Providence, RI 02909
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Customer reviews
54 reviews
Been renting from them for awhile love there stuff it helps me out because I can't afford to buy right out no complaints
Been renting from them for awhile love there stuff it helps me out because I can't afford to buy right out no complaints
I’d like to say that when I called for information on a desktop walked me through on which one is best and told me on how the agreement would work with them , I also had to return the product because someone I got me a desktop two days after. Cindy and the store manager was super nice with me was a great job by them.
I’d like to say that when I called for information on a desktop walked me through on which one is best and told me on how the agreement would work with them , I also had to return the product because someone I got me a desktop two days after. Cindy and the store manager was super nice with me was a great job by them.
I had a good experience and your manager. Emily was fantastic treating me great I have been a Rent-A-Center customer for over 10 years and I had the best experience with Emily as a manager, then with anybody else.
I had a good experience and your manager. Emily was fantastic treating me great I have been a Rent-A-Center customer for over 10 years and I had the best experience with Emily as a manager, then with anybody else.
Ever since we been customers at this location we had such a good experience at first. There is a gentleman who works there i believe he's the assistant and has always been so helpful. There is another women there who is also very helpful. I believe she just works at the front but such a nice girl. But when it comes to management Emily? she's not professional, she's very rude. She talks back doesn't listen to the customers she over speaks every time someone try's to explain something. She doesn't LISTEN to the customer. She doesn't want to hear us out or even try to understand, she's rude and continues to be rude. She screams she told us multiple times she doesn't care, her works exactly " OH WELL " when we expressed our issues about why we couldn't make a payment at the moment. We were even willing to pay extra to catch up. She said she doesn't NEED to understand her customer and she doesn't need to help if she doesn't want to. If you look at your reviews a lot of them are based on how she treats her customers. This makes people not want to come to this location exactly or even get help from here. I regret coming to this store. I would highly recommend someone from the higher ups to take care of this situation i understand the whole i am a manager thing and you need to do your job but the way she handled's her customers accounts and issues is not professional what so ever. Worst customer service experience when it comes to her.
Ever since we been customers at this location we had such a good experience at first. There is a gentleman who works there i believe he's the assistant and has always been so helpful. There is another women there who is also very helpful. I believe she just works at the front but such a nice girl. But when it comes to management Emily? she's not professional, she's very rude. She talks back doesn't listen to the customers she over speaks every time someone try's to explain something. She doesn't LISTEN to the customer. She doesn't want to hear us out or even try to understand, she's rude and continues to be rude. She screams she told us multiple times she doesn't care, her works exactly " OH WELL " when we expressed our issues about why we couldn't make a payment at the moment. We were even willing to pay extra to catch up. She said she doesn't NEED to understand her customer and she doesn't need to help if she doesn't want to. If you look at your reviews a lot of them are based on how she treats her customers. This makes people not want to come to this location exactly or even get help from here. I regret coming to this store. I would highly recommend someone from the higher ups to take care of this situation i understand the whole i am a manager thing and you need to do your job but the way she handled's her customers accounts and issues is not professional what so ever. Worst customer service experience when it comes to her.
The store manager Emily is absolutely rude and argued with customers. Harassing because one payments wasn’t paid on time saying she’d have her employees banging at my door every day all day. Then the employees just walking up into the house.
The store manager Emily is absolutely rude and argued with customers. Harassing because one payments wasn’t paid on time saying she’d have her employees banging at my door every day all day. Then the employees just walking up into the house.
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Data accuracy notice
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