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Rent-A-Center

3.4 (60 reviews) on Google

5134 Pearl Rd, Cleveland, OH 44129

Call (216) 661-4500 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (216) 661-4500 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (216) 661-4500 or visiting in person at 5134 Pearl Rd, Cleveland, OH.

Location

5134 Pearl Rd, Cleveland, OH 44129

Get directions

Customer reviews

3.4
Based on 60 Google reviews
3.4

60 reviews

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20%
4
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3
20%
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60%
Have you visited this store? Write a review on Google
Mikey Aybar
Mikey Aybar 8 months ago

It’s disappointing how little empathy there seems to be for people who are genuinely struggling right now. I’m only a week behind, yet I’m being treated as if I’ve fallen months behind. There’s no understanding or compassion — just a robotic response of, “Let’s set a date to pick it up.” Sometimes life happens, but that doesn’t mean I’m neglecting my responsibilities. It’ll get paid, just like it always does — I just wish there was a little more humanity shown in the process. Not sure if you guys are aware of what’s going on in the world right now, but some of us have to spend our extra hard earned money on things we don’t normally have to. terrible professionalism

Mikey Aybar
Mikey Aybar 8 months ago

It’s disappointing how little empathy there seems to be for people who are genuinely struggling right now. I’m only a week behind, yet I’m being treated as if I’ve fallen months behind. There’s no understanding or compassion — just a robotic response of, “Let’s set a date to pick it up.” Sometimes life happens, but that doesn’t mean I’m neglecting my responsibilities. It’ll get paid, just like it always does — I just wish there was a little more humanity shown in the process. Not sure if you guys are aware of what’s going on in the world right now, but some of us have to spend our extra hard earned money on things we don’t normally have to. terrible professionalism

Audrey Cover
Audrey Cover 1 year ago

The employees here treat you like family. Always go above and beyond to help. I have bought multiple things from this location. Its always been a pleasure doing business with you. Sean and his team deserve recognition!

Audrey Cover
Audrey Cover 1 year ago

The employees here treat you like family. Always go above and beyond to help. I have bought multiple things from this location. Its always been a pleasure doing business with you. Sean and his team deserve recognition!

Zach White
Zach White 2 years ago

Absolutely awful place to deal with. If you’re a day late, they will spam call you and will show up at your house POUNDING on your door. Extremely rude. Driver threw a pumpkin off my porch into my lawn and it smashed guts everywhere. I cannot stress how awful doing business with them has been, mind you I am completely caught up with payment, at most have been 2 days late on payment. This location deserves to go out of business. The manager likes to yell and cuss at customers.

Zach White
Zach White 2 years ago

Absolutely awful place to deal with. If you’re a day late, they will spam call you and will show up at your house POUNDING on your door. Extremely rude. Driver threw a pumpkin off my porch into my lawn and it smashed guts everywhere. I cannot stress how awful doing business with them has been, mind you I am completely caught up with payment, at most have been 2 days late on payment. This location deserves to go out of business. The manager likes to yell and cuss at customers.

Jenniffer Leffew
Jenniffer Leffew 2 years ago

My experience wasn’t too bad, but when my furniture was delivered there’s a spot on it that I didn’t notice at the store. I probably should’ve said something. Otherwise the associates were very kind and helpful!

Jenniffer Leffew
Jenniffer Leffew 2 years ago

My experience wasn’t too bad, but when my furniture was delivered there’s a spot on it that I didn’t notice at the store. I probably should’ve said something. Otherwise the associates were very kind and helpful!

Breanna Dalziell
Breanna Dalziell 2 years ago

Ordered a couch and a bunk bed. The couch was dropped off with a rip. And when they put the bunk bed together they broke the ladder. Took months to get a new one.... not great customer services. Also my couch was never hooked to my account and even the i.t. people couldn't find the contract so I ended up sending it back. Got tired of the harassing phone calls. Tho the i.t. told me not to pay till I could see the account in my profile. Felt like a scam... it felt like they delivered a ripped floor model couch and was some how pocketing my payments. Really feel like the place is ran by scam artist. I do still have the bunk bed and now need to see if the same as cash is still an available option because they aren't a great compnay to deal with.

Breanna Dalziell
Breanna Dalziell 2 years ago

Ordered a couch and a bunk bed. The couch was dropped off with a rip. And when they put the bunk bed together they broke the ladder. Took months to get a new one.... not great customer services. Also my couch was never hooked to my account and even the i.t. people couldn't find the contract so I ended up sending it back. Got tired of the harassing phone calls. Tho the i.t. told me not to pay till I could see the account in my profile. Felt like a scam... it felt like they delivered a ripped floor model couch and was some how pocketing my payments. Really feel like the place is ran by scam artist. I do still have the bunk bed and now need to see if the same as cash is still an available option because they aren't a great compnay to deal with.

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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