Last checked 3 weeks ago
Rent-A-Center
220 S Geddes St, Syracuse, NY 13204
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Customer reviews
59 reviews
Definitely a terrible experience at first that definitely got directed towards Samantha and I definitely feel terrible about it. Customer service wasn't so customer servicey . Eli the customer service rep was really rude and that transpired to the miscommunication with Samantha. Eli instead of getting me a supervisor he cancelled my order. I was so stressed out but upon coming to the store and meeting Samantha in person, face to face she was able to de-escalate the situation and get me answers as well as helping me with my purchase. She took her time and due diligence even after my meltdown to her early which I really appreciated. She's a doll and definitely serves her role well! Kudos to samatha for handling such a complicated situation so well and w ease.
Definitely a terrible experience at first that definitely got directed towards Samantha and I definitely feel terrible about it. Customer service wasn't so customer servicey . Eli the customer service rep was really rude and that transpired to the miscommunication with Samantha. Eli instead of getting me a supervisor he cancelled my order. I was so stressed out but upon coming to the store and meeting Samantha in person, face to face she was able to de-escalate the situation and get me answers as well as helping me with my purchase. She took her time and due diligence even after my meltdown to her early which I really appreciated. She's a doll and definitely serves her role well! Kudos to samatha for handling such a complicated situation so well and w ease.
a woman from this store cold called me??? i live 3 hours away from this place and she called my number and asked for a man’s name and when i said there is no mike at this number and that i was a woman she was extremely disrespectful to me. do not recommend. if this is how she treats a random stranger i don’t want to know how bad their customer service is all the time
a woman from this store cold called me??? i live 3 hours away from this place and she called my number and asked for a man’s name and when i said there is no mike at this number and that i was a woman she was extremely disrespectful to me. do not recommend. if this is how she treats a random stranger i don’t want to know how bad their customer service is all the time
The store associate Eddie, is the most UNPROFESSIONAL, DISRESPECTFUL, human being I have ever encountered. Nick and Sam are amazing, but Eddie? He hasn't a clue as to how customer service works. I have never been treated as poorly as he has treated me and disrespected me in my own home. I have invested $19k nineteen thousand dollars into rent a center! Never late, never missing payments, and that man came into my home and treated me dog awful after my father died and I decided to surrender over my sectional. He was awful! Once I figured out what I needed to do for my father passing I was able to restart and get some furniture, mind you i surrendered furniture THAT I WAS NEVER DELINQUENT ON. When I call I explain I'd like to either speak to Nick or Sam and not him and if I have to speak to him I relay ill call later. Every time I call I say this is Mrs. Morgan, nick and sam know exactly who it is when i call and he relays to them who it is but acts like no one has a clue as to who i am and he hangs up on me. Worst customer service. Once my sectional is paid off I'm done with rent a center and I'll never ever go back! I'm a four year long time customer who has invested thousands of dollars, paid several things off, they're going to lose a loyal customer all because of this one gentlemen. 220 s Geddes street syr NY. this location SIGNED Mrs. Morgan!
The store associate Eddie, is the most UNPROFESSIONAL, DISRESPECTFUL, human being I have ever encountered. Nick and Sam are amazing, but Eddie? He hasn't a clue as to how customer service works. I have never been treated as poorly as he has treated me and disrespected me in my own home. I have invested $19k nineteen thousand dollars into rent a center! Never late, never missing payments, and that man came into my home and treated me dog awful after my father died and I decided to surrender over my sectional. He was awful! Once I figured out what I needed to do for my father passing I was able to restart and get some furniture, mind you i surrendered furniture THAT I WAS NEVER DELINQUENT ON. When I call I explain I'd like to either speak to Nick or Sam and not him and if I have to speak to him I relay ill call later. Every time I call I say this is Mrs. Morgan, nick and sam know exactly who it is when i call and he relays to them who it is but acts like no one has a clue as to who i am and he hangs up on me. Worst customer service. Once my sectional is paid off I'm done with rent a center and I'll never ever go back! I'm a four year long time customer who has invested thousands of dollars, paid several things off, they're going to lose a loyal customer all because of this one gentlemen. 220 s Geddes street syr NY. this location SIGNED Mrs. Morgan!
Not so great. Last minutes cancellations on delivery dates. Issue with assembly, bed still Not assembled. No show on service dates. Ordered dreamcloud wasn’t advised it was not available just given whatever they wanted to give me. This is not okay. I feel slighted
Not so great. Last minutes cancellations on delivery dates. Issue with assembly, bed still Not assembled. No show on service dates. Ordered dreamcloud wasn’t advised it was not available just given whatever they wanted to give me. This is not okay. I feel slighted
OK so today I had a washer & dryer delivered to my home, unfortunately it did not fit, but without hesitation Leroy and his staff went out of their way to fix the solution. We had to get a smaller size to fit in our house. Without a drop Leroy and his staff went to another store and got another unit to work for me. Awesome job gentlemen me and my wife are very pleased
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Last checked 5 days ago
Last checked 5 days ago
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