Last checked 1 month ago
Rent-A-Center
360 Ny-211, Middletown, NY 10940
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
360 Ny-211, Middletown, NY 10940
Get directionsPhone
(845) 343-6890Customer reviews
72 reviews
Worst store ever the people that work there are slow and unprofessional they have u waiting forever to get your future delivered
Worst store ever the people that work there are slow and unprofessional they have u waiting forever to get your future delivered
This was one of the worst customer service experiences I’ve ever had. The manager “BERNICE” was unbelievably rude for no reason. My partner ordered appliances and gave permission for me to handle the call, yet she refused to speak to me, talked down to us, and even threatened to cancel our entire order. She acted like helping us was a problem. I’ve never felt so disrespected by a business in my life. Completely unacceptable.
This was one of the worst customer service experiences I’ve ever had. The manager “BERNICE” was unbelievably rude for no reason. My partner ordered appliances and gave permission for me to handle the call, yet she refused to speak to me, talked down to us, and even threatened to cancel our entire order. She acted like helping us was a problem. I’ve never felt so disrespected by a business in my life. Completely unacceptable.
Yes I agree I have been with rent a center on 211 for years never EVER had an issue when Derrick was manager but when Brian came all hell broke through. Now that Derrick is back I already told him he can’t leave again so if u had a bad experience before don’t blame rent a center there a franchise. Trust me go see DERRICK is there or anyone on 21- Middletown got your back. Much love
I placed an order for a dining table and 6 chairs with the .01 down promotion, however a few days later I received a call from a woman at the Middletown store and was told I had to pay the first month before I got my furniture. I felt dooped to say the least. I've dealt with this place before and didn't have any problems. I'm quite annoyed that I didn't get what I ordered under this promotion. Not good business.
I placed an order for a dining table and 6 chairs with the .01 down promotion, however a few days later I received a call from a woman at the Middletown store and was told I had to pay the first month before I got my furniture. I felt dooped to say the least. I've dealt with this place before and didn't have any problems. I'm quite annoyed that I didn't get what I ordered under this promotion. Not good business.
I have been a long time customer of the store on Rte 211 in Middletown, New York. I have always paid off my purchases either ahead of time or according to the payment plan. Never had any problems and was a return customer many times. My payments are due on Saturdays. I’ve been having banking and health issues lately and i had to pay on the Monday after a few times. Let me tell you, the employees over there start acting like mafia strong men. The payment doesn’t go thru on Saturday morning, they start calling at least 10 times over the weekend. Then one Monday they came to my house while I was at work. Now today, Saturday, I’m getting texts threatening to double or triple my payments if it is not paid before the store opens on Saturdays. I am so done with these people. In a few weeks I will be able to pay off what I owe and I will never be using that store again! If you are going to use rent a centers services, DO NOT GO TO THE STORE ON RTE 211 in Middletown, New York. The manager, Brian R, is the worst of them. For the future, my money will not go to them, thanks to Brian R.
Got a delivery from two lovely woman yesterday that worked so hard and endlessly to get a big piece of furniture ordered into my home. I truly appreciate the hard work. They went out there way for great customer satisfaction! Sending these ladies Their flowers 💐
Got a delivery from two lovely woman yesterday that worked so hard and endlessly to get a big piece of furniture ordered into my home. I truly appreciate the hard work. They went out there way for great customer satisfaction! Sending these ladies Their flowers 💐
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