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Rent-A-Center

4.1 (55 reviews) on Google

2180 Main St, Springfield, MA 01104

Call (413) 788-9996 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (413) 788-9996 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (413) 788-9996 or visiting in person at 2180 Main St, Springfield, MA.

Location

2180 Main St, Springfield, MA 01104

Get directions

Customer reviews

4.1
Based on 55 Google reviews
4.1

55 reviews

5
80%
4
20%
3
0%
2
0%
1
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Have you visited this store? Write a review on Google
Jessica Mcdaniel
Jessica Mcdaniel 1 year ago

I would like to rectify I amazing Angelo the manager was ensuring I got a decent product for my family I wrote a review about the store no the service . From my understanding Angelo can only do so much but he was so professional and helpful and tried so hard to accommodate all my families want and needs at a fair price!!!!!

Jessica Mcdaniel
Jessica Mcdaniel 1 year ago

I would like to rectify I amazing Angelo the manager was ensuring I got a decent product for my family I wrote a review about the store no the service . From my understanding Angelo can only do so much but he was so professional and helpful and tried so hard to accommodate all my families want and needs at a fair price!!!!!

Tamara Norris
Tamara Norris 1 year ago

I have been at the main st location for over 2 years I have rented numerous items from this location and never had a issue never had a payment issue I was always respected and when I wasn’t my voice was heard and apologies were given I rencently had a issue where I was a week or two late and I called in that’s when I had to deal with the district manager Kurt and found out the store manager left I told him my situation and he didn’t care he was very rude even hung up on me that’s when I physically went to the store where he was even more rude I told him my paycheck issue he told me well I have a business to run and I said I get that I’m sorry I told him look at my account this is the second time in two years I was late he didn’t care I told him I can wait for a court date if you would like but it would take him longer to get the date vs me paying what’s owed and that’s when he told me hey if I are just planning to steal the stuff that’s on me I just wouldn’t be able to ever rent from any rent a center again I looked at him in shock said first I have done nothing but communicate and secondly I’m standing in front of you trying to work out payment he said that doesn't matter he has had numerous people do the same and how they did nothing but steal so unfair to compare me to others Kurt is the most rude judge mental person I ever came across couple days later I got a call I didn’t answer got a voice mail it was Angelo so I called him back he listened to me I had told him my issues and the issues that I was having he listened he worked with me and my accounts got paid and back on track Angelo is probably one of the best managers I have yet to come across he listens he doesn’t judge he gives you the benefit of the doubt when in need he is the reason I continued to do business with rent a center especially after how bad Kurt treated me I have paid off accounts sense Angelo became manager I even got new items because Angelo listens and he goes above and beyond for his customers with out a ounce of complaining he’s respectful and he even checks in to make sure you are happy with the product as long as Angelo is the store manger I will continue to do business with rent a center if he ever leaves so will I because I don’t wanna ever cross paths with the district manager Kurt ever again he’s mean and judgmental and all he cares about is business doesn’t care about the. People

Tamara Norris
Tamara Norris 1 year ago

I have been at the main st location for over 2 years I have rented numerous items from this location and never had a issue never had a payment issue I was always respected and when I wasn’t my voice was heard and apologies were given I rencently had a issue where I was a week or two late and I called in that’s when I had to deal with the district manager Kurt and found out the store manager left I told him my situation and he didn’t care he was very rude even hung up on me that’s when I physically went to the store where he was even more rude I told him my paycheck issue he told me well I have a business to run and I said I get that I’m sorry I told him look at my account this is the second time in two years I was late he didn’t care I told him I can wait for a court date if you would like but it would take him longer to get the date vs me paying what’s owed and that’s when he told me hey if I are just planning to steal the stuff that’s on me I just wouldn’t be able to ever rent from any rent a center again I looked at him in shock said first I have done nothing but communicate and secondly I’m standing in front of you trying to work out payment he said that doesn't matter he has had numerous people do the same and how they did nothing but steal so unfair to compare me to others Kurt is the most rude judge mental person I ever came across couple days later I got a call I didn’t answer got a voice mail it was Angelo so I called him back he listened to me I had told him my issues and the issues that I was having he listened he worked with me and my accounts got paid and back on track Angelo is probably one of the best managers I have yet to come across he listens he doesn’t judge he gives you the benefit of the doubt when in need he is the reason I continued to do business with rent a center especially after how bad Kurt treated me I have paid off accounts sense Angelo became manager I even got new items because Angelo listens and he goes above and beyond for his customers with out a ounce of complaining he’s respectful and he even checks in to make sure you are happy with the product as long as Angelo is the store manger I will continue to do business with rent a center if he ever leaves so will I because I don’t wanna ever cross paths with the district manager Kurt ever again he’s mean and judgmental and all he cares about is business doesn’t care about the. People

Britny Hefner
Britny Hefner 1 year ago

Yesterday I had a bed delivered past there closing time I was happy with the service I got from the managers at this location the managers themselves brought the bed on their own time I will keep getting my furniture and electronics through them

Britny Hefner
Britny Hefner 1 year ago

Yesterday I had a bed delivered past there closing time I was happy with the service I got from the managers at this location the managers themselves brought the bed on their own time I will keep getting my furniture and electronics through them

Matthew Silva
Matthew Silva 2 years ago

Sapphire was amazing. She directed me towards the perfect item for both my budget and preference. The delivery team was polite and efficient. All of my questions, as well as my options were both answered and explained clearly. A very easy and pleasant experience. Thanks

Matthew Silva
Matthew Silva 2 years ago

Sapphire was amazing. She directed me towards the perfect item for both my budget and preference. The delivery team was polite and efficient. All of my questions, as well as my options were both answered and explained clearly. A very easy and pleasant experience. Thanks

Dan Mirolli
Dan Mirolli 3 years ago

The staff was friendly and accommodating. He helped me find what was the best option they had in my price range! It's hard to find staff like this now a days, The gentleman's name escapes me at the moment and I really wish I could think of it!

Dan Mirolli
Dan Mirolli 3 years ago

The staff was friendly and accommodating. He helped me find what was the best option they had in my price range! It's hard to find staff like this now a days, The gentleman's name escapes me at the moment and I really wish I could think of it!

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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