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Rent-A-Center

Closed
4.0/5 (70 reviews)
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Rent-A-Center is a rent-to-own store located at 58 Island Pond Rd, Springfield, MA 01118. This location offers furniture, appliances, electronics, computers, and more on a rent-to-own basis. Customers have rated this store 4.0/5 based on 70 reviews.

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Rent-A-Center - Photo 1 Rent-A-Center - Photo 2 Rent-A-Center - Photo 3 Rent-A-Center - Photo 4 Rent-A-Center - Photo 5
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Store Hours

Monday (Today) 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed

Currently closed

Products Available

furniture appliances electronics computers mattresses tires-wheels jewelry smartphones gaming

What to Expect at This Store

Visiting a rent-to-own store is straightforward. Here is a general overview of what to bring and how the process typically works. Requirements may vary — contact Rent-A-Center directly to confirm.

What to Bring

  • Valid photo ID — driver's license, state ID, or passport
  • Proof of income — recent pay stub, bank statement, or benefits letter
  • Proof of residence — utility bill, lease agreement, or mail with your address
  • Personal references — typically 3-4 contacts with phone numbers

How It Works

  1. 1 Browse in store — choose from available furniture, appliances, electronics, and more
  2. 2 Apply — no traditional credit check at most stores; approval is based on income and residency
  3. 3 Get approved — many stores offer same-day approval and immediate access to your items
  4. 4 Delivery or pickup — most stores include free delivery, setup, and ongoing service/maintenance

Typically included with rent-to-own agreements:

Free delivery and setup, service and maintenance for the life of the agreement, the option to return items at any time without penalty, and an early purchase option (EPO) to buy the item outright before the lease ends. Rent-to-own is not a loan or credit purchase. Specific terms vary by store.

Customer Reviews

4.0

70 reviews

Have you visited this store? Write a review on Google
taii babes
taii babes 2 months ago

Customer service is very poor. Management talks down to you unfortunately and They won’t charge your account and charge you a late fee my bank and routing number is linked to my account But the manager said my payment was never received lies I wouldn’t recommend leasing from them.

Ncoool Bitch
Ncoool Bitch 1 year ago

We’ve never had any issues with as fats as getting out furniture delivered or either experienced any damages or any used furniture rent a center has been great and we have always received a great service we appreciate your service

Arien M
Arien M 1 year ago

Once upon a time I had a bad history with RAC and when I really needed it I could not get approved even with them but after a thorough look at my application and entirely different circumstances years later and checking references Doug gave me a chance (on auto pay) and I was able to fill my house with the furniture I needed. We ended up paying off a living room set, dining room set, bedroom set, and a washer and dryer set early. It's been a few years now but my fridge ( a cash n carry older fridge also from RAC) crapped out the other day and most of our food went bad and frozen stuff turned to soup and when I called RAC again in tears with just days until Christmas, the manager took the time (on his day off) along with his incredible team ( I believe it was Scott and Pablo?) to help out and get a delivery for a fridge scheduled within the next 3 days or sooner. The team immediately got on the phone with me, was compassionate about the situation, said they'd make some calls, and they called me back shortly after. I can't thank them enough for always coming through when it was truly needed. Thanks guys as always! A well deserved 5 stars.

Mike Slater
Mike Slater 3 years ago

Pretty straight forward, they are basically nice people and pretty much get you what you want and do definitely work with you…… but if you are a day or 2 late they WILL hound you and even send people to your house until you pay that balance. I kinda get it, but people work and have stuff going on…… that’s my only complaint. Otherwise a good place.

Laur H (Laurie)
Laur H (Laurie) 3 years ago

On the surface everyone is nice, courteous etc. They went out of their way for the initial contract...but I made due with an a/c that didn't fit my window but provided cool air for 2 months. I switched it for a PC, substantially cheaper, delivered a day late with no notice (I'm always calling them) they just divert me to other employees. They can't keep a time line and just seem to tell you what you want to hear. I don't have the power cord for my PC. Called yesterday about it, told it would be brought 1st thing today. I called at 12 and no one ever made note I even called yesterday. They said with in the hour, it is now after 3. They may just get the computer back at this point 😉 Can't do much with no power cord! **Reply to RAC, I did last month when this happened. I was told a district manager would be in touch. Haven't spoke to anyone. 😔

Reviews from Google
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More Rent-to-Own Stores in Springfield, MA

Frequently Asked Questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, tires-wheels, jewelry, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary — contact the store directly to confirm current inventory.

Rent-A-Center is located at 58 Island Pond Rd, Springfield, MA. Check the store hours listed above for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Rent-to-own agreements generally allow you to return items at any time without penalty, though you will not receive a refund for payments already made. Policies vary by store — contact Rent-A-Center to review their specific return and early buyout terms.

You can contact the store directly by calling (413) 746-5100 or visiting in person at 58 Island Pond Rd, Springfield, MA.

Data Accuracy Notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes — always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is an independent directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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