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Rent-A-Center

3.9 (43 reviews) on Google

5122 Sinclair Ln, Baltimore, MD 21206

Call (410) 488-3200 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (410) 488-3200 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (410) 488-3200 or visiting in person at 5122 Sinclair Ln, Baltimore, MD.

Location

5122 Sinclair Ln, Baltimore, MD 21206

Get directions

Customer reviews

3.9
Based on 43 Google reviews
3.9

43 reviews

5
60%
4
0%
3
0%
2
0%
1
40%
Have you visited this store? Write a review on Google
Pennie Smith -McDonald
Pennie Smith -McDonald 2 months ago

Shout out to Whitney she is awesome she always get the work done i appreciate you Whitney you one of the best she will solve your problem thank you for Whitney

Pennie Smith -McDonald
Pennie Smith -McDonald 2 months ago

Shout out to Whitney she is awesome she always get the work done i appreciate you Whitney you one of the best she will solve your problem thank you for Whitney

Brooke Vance
Brooke Vance 2 months ago

I had a very disappointing experience with this location. I initially worked with Whitney, and later communicated with the store manager, Kay. An appliance was delivered to my home, but I refused the delivery because the item arrived with a missing/broken piece. What made the situation even more concerning was that when the delivery drivers contacted Kay about the issue, I overheard her instruct them to go ahead and install it anyway and told them I could simply put in a work order afterward to have it fixed. So the expectation was for me to accept and begin paying for a machine they already knew was not in proper working condition. That is completely unacceptable. At no point did Whitney disclose that the unit had been previously rented/used. That information only came up after I raised concerns, which made the entire interaction feel even less transparent. When I addressed the issue with Kay, my concerns felt minimized. I was told the missing part was “the size of a pea,” as if that somehow made the issue insignificant. Respectfully, the size of the broken/missing part is not the issue. If I am expected to enter into a financial agreement and make ongoing payments, I expect the item to be complete, functional, and for any prior use to be clearly disclosed upfront. The biggest issue here was the lack of honesty, transparency, and professionalism in how this was handled. I ultimately chose not to move forward because this did not feel like a trustworthy business transaction.

Brooke Vance
Brooke Vance 2 months ago

I had a very disappointing experience with this location. I initially worked with Whitney, and later communicated with the store manager, Kay. An appliance was delivered to my home, but I refused the delivery because the item arrived with a missing/broken piece. What made the situation even more concerning was that when the delivery drivers contacted Kay about the issue, I overheard her instruct them to go ahead and install it anyway and told them I could simply put in a work order afterward to have it fixed. So the expectation was for me to accept and begin paying for a machine they already knew was not in proper working condition. That is completely unacceptable. At no point did Whitney disclose that the unit had been previously rented/used. That information only came up after I raised concerns, which made the entire interaction feel even less transparent. When I addressed the issue with Kay, my concerns felt minimized. I was told the missing part was “the size of a pea,” as if that somehow made the issue insignificant. Respectfully, the size of the broken/missing part is not the issue. If I am expected to enter into a financial agreement and make ongoing payments, I expect the item to be complete, functional, and for any prior use to be clearly disclosed upfront. The biggest issue here was the lack of honesty, transparency, and professionalism in how this was handled. I ultimately chose not to move forward because this did not feel like a trustworthy business transaction.

Art Estopinan
Art Estopinan 3 months ago

Cay and Whitney super Professional, Knowledgeable and Courteous!! If you need a temporary home item 2 Rent. The Rent A Center is YOUR PLACE!

Art Estopinan
Art Estopinan 3 months ago

Cay and Whitney super Professional, Knowledgeable and Courteous!! If you need a temporary home item 2 Rent. The Rent A Center is YOUR PLACE!

Kenneth Martin
Kenneth Martin 9 months ago

Staff was able to help me with what I wanted I recommend this store to anyone who’s looking to purchase something. ⭐️⭐️⭐️⭐️⭐️

Life with Tytiana
Life with Tytiana 10 months ago

I went to buy a sofa for my new apartment I just got. They attempted to bring the sofa but it was too big and told me I had to pick a new sofa. I asked them to just refund me because I didn’t want another sofa and they told me they did but they lied and kept my money and they tried to charge me for a sofa I didn’t even get. I’ve been going to the store and calling them and they keep telling me the refund was made but if it was made it wouldn’t be telling me I have a payment that’s past due for the sofa .. I’m about to take legal actions because it seems like they are stealing my money and doesn’t want to return it I will never shop here again I will be file a lawsuit!

Life with Tytiana
Life with Tytiana 10 months ago

I went to buy a sofa for my new apartment I just got. They attempted to bring the sofa but it was too big and told me I had to pick a new sofa. I asked them to just refund me because I didn’t want another sofa and they told me they did but they lied and kept my money and they tried to charge me for a sofa I didn’t even get. I’ve been going to the store and calling them and they keep telling me the refund was made but if it was made it wouldn’t be telling me I have a payment that’s past due for the sofa .. I’m about to take legal actions because it seems like they are stealing my money and doesn’t want to return it I will never shop here again I will be file a lawsuit!

Roxanne Hensley
Roxanne Hensley 1 year ago

John was very polite, it was his last day, but he done his best to make me happy😘

Reviews from Google
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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

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