UHR Rents

False advertisement. Spent damn near an hour in the store setting up somethin just to get a call saying the amount was way more with all these fees an activation fees. Told Us 17$ weekly until it was about time to deliver they said the 17 goes up To 24 a week an then we would have to pay the 1 something day of……. I think yal need to do a little better with price estimation an details. I spent my day off wasting my time with yal and I could have went somewhere else an had a washer by the end of the day. I do not recommend!!!! Nice people just not good at financing. When you quote someone and their in ur facility doing business your suppose to give all details before they leave your business not when it’s time To deliver the product am tack on extra money

My original post was me being irritated. Keep in mind once over twelve years with lots of purchases is pretty good. So I am revising. Tina has always bent over backwards to try and make sure I am taken care of as a customer and I have made ALOT of purchases from the Florence location. Then yesterday switched out a computer they had special ordered for me that was much higher in specs. When I took the other computer in I forgot and left a bunch of dongles in the USB ports as I was in a rush and they were about to close. Then Paula called me to let me know, and I was already on 275 on my way to Cold Springs. So Paula went the extra mile and offered to bring them and meet me in Cold Springs on her way home, as I needed them for work (I work from home) the next morning. She literally went out of her way to get them back to me so that I didn't have an extra hassle the next day. Paula has always been nice and professional any time I have spoken with her, but going out of her way when she was off the clock 100% gave her an MVP spot in my book. She didn't have too, but still went the extra mile! Paula is awesome, and the whole team at this location are rockstars!!!

Horrible experience, constantly changing the amount of the balance, set up for bi-weekly payments and they call every week harassing for payment, they even did it when payments were monthly. Quoted $369 for a pay off and 2 months later they said it was almost $800, then when they said they would honor the first amount they said it was still $179 (after making a payment) and after paying another $360 they are saying it’s still $61. If you can’t pay off the item in the same as cash period, don’t even bother going here they are cheats! Try rent to own or Aaron’s!

Absolutely the worst, most inconsiderate company I’ve ever dealt with in my life. I have been out of town for a week and a half for a family emergency. I’ve been in contact with them and have let them know what is going on, and I’ll take care of my past due balance when I return home. However they continue to harass me each and everyday. Text 8:00 every single morning. And text a few more times around 2 and 3 while calling in between leaving voicemails. Do NOT RENT from this company. I also got 2 iPads from them that were listed as “new” and when I received them they had scratches on the screen and nicks on the back. I never leave reviews, good or bad. But everyone needs to be warned about this company before going through them for anything. They’re terrible human beings.

After 5 months of ontime payments the payments went up 15 dollars a month with no explanation the next 3 months after I was told it would drop after first month. Very misleading way to do business and a guarantee that they will get no more of mine. When I asked why all I was told was there had been 3 percent increase for some reason. I'm not paying with a credit card. Very nice people but shady business.