Rent-A-Center

3.9 (59 reviews) on Google

2260 E William St, Decatur, IL 62521

Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Store hours for Rent-A-Center may vary. Contact the store directly at (217) 429-2400 to confirm current hours.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (217) 429-2400 or visiting in person at 2260 E William St, Decatur, IL.

Location

2260 E William St, Decatur, IL 62521

Get directions

Customer reviews

3.9
Based on 59 Google reviews
3.9

59 reviews

5
20%
4
20%
3
30%
2
0%
1
30%
Have you visited this store? Write a review on Google
Daniel Carter
Daniel Carter 1 month ago

Let’s start by saying first off they act like mobsters when you get behind. Secondly every week it seems like there’s some sort of hidden fee that wasn’t on the previous payments. Like rentacenter club first off they said it’s included in my payment. So why am I paying for it then? Secondly you don’t have a choice on if you want it or not. They said it’s mandatory to have it. So again why am I paying for it? I know once my rentals are paid off I will not be returning to rentacenter for anything else. The only reason they got 3 stars is because I’m feeling generous today.

Daniel Carter
Daniel Carter 1 month ago

Let’s start by saying first off they act like mobsters when you get behind. Secondly every week it seems like there’s some sort of hidden fee that wasn’t on the previous payments. Like rentacenter club first off they said it’s included in my payment. So why am I paying for it then? Secondly you don’t have a choice on if you want it or not. They said it’s mandatory to have it. So again why am I paying for it? I know once my rentals are paid off I will not be returning to rentacenter for anything else. The only reason they got 3 stars is because I’m feeling generous today.

Carla Bracken
Carla Bracken 6 months ago

Poor customer service

Carla Bracken
Carla Bracken 6 months ago

Poor customer service

Jason Vandervort
Jason Vandervort 2 years ago

Been over all a good experience Have had problems at one time with a manager there over something I feel he went to far on and I know from experience it’s not ok to talk with customers in this manner . After stating I wanted to get in touch with corporate office the problem pretty much resolved itself . I understand management deals with all sorts of people and all types of circumstances but feel the manager had no businesses to react to me this way no matter the circumstances

Jason Vandervort
Jason Vandervort 2 years ago

Been over all a good experience Have had problems at one time with a manager there over something I feel he went to far on and I know from experience it’s not ok to talk with customers in this manner . After stating I wanted to get in touch with corporate office the problem pretty much resolved itself . I understand management deals with all sorts of people and all types of circumstances but feel the manager had no businesses to react to me this way no matter the circumstances

Dominion Hayes
Dominion Hayes 2 years ago

Not bad service could communicate a little better

Tiphanie Hogan
Tiphanie Hogan 2 years ago

The gentlemen are very helpful and nice. In store and delivery, I've always felt welcomed. Five stars.

Tiphanie Hogan
Tiphanie Hogan 2 years ago

The gentlemen are very helpful and nice. In store and delivery, I've always felt welcomed. Five stars.

Taeteana Luter
Taeteana Luter 3 years ago

I been paying on my stuff for 2 years I'm stuck in this contract and want to get out I done paid for the couches 3 times and still the price have not change it's a scam and messing up my life I will never do it again

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Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.