Aaron's

The general manager, Rudy, became irate after I returned a desktop PC and said that I was not allowed to buy anything else from them again. I paid 142 payments to them before this and was a long term and good customer to them that always made payments on time. And this is a place that’s supposed to be for renting stuff too, not just for fully buying furniture. Aaron’s website says “no penalties” for returning items. And all I got was anger from the manager in which case he also banned me from the store, all because I returned a computer. That was mean. [update: I sent what was requested to the email address I was given by the owner but never got a response for the email. So, I reported what had happened to me at the store to Aaron’s general customer service.]

The general manager, Rudy, became irate after I returned a desktop PC and said that I was not allowed to buy anything else from them again. I paid 142 payments to them before this and was a long term and good customer to them that always made payments on time. And this is a place that’s supposed to be for renting stuff too, not just for fully buying furniture. Aaron’s website says “no penalties” for returning items. And all I got was anger from the manager in which case he also banned me from the store, all because I returned a computer. That was mean. [update: I sent what was requested to the email address I was given by the owner but never got a response for the email. So, I reported what had happened to me at the store to Aaron’s general customer service.]

The Manager to this store helped us, he was respectful and professional. Definitely recommend 👌

The Manager to this store helped us, he was respectful and professional. Definitely recommend 👌

So we bought a dresser from Aaron's in Twin Falls Idaho and a ashley sectional couch all last year and the couch is falling apart on the bottom side the black material that covers the springs is ripping away from the frame and one of the back cushions is ripping away from the back of the couch I let them know like two and a half weeks ago about this they sent two guys over to look at it and take pictures of the couch and the problems it was having they one guy told there manager that the cushion on the couch ripped away from the back is due to the dog that jumped up there and pulled it down my dog did get on the couch when there employees were there to look at the couch because he was unsure why these guy where pulling the couch apart but he doesn't get on the back of the couch at all so fast forward to 2/12/25 at 6:30 pm Aaron's shows up to pick up my couch to take it to there store so they could fix it but did not bring a couch for us to use while they fix our couch I was like are you guys joking the one guy called his manager and his manager is going to be out at my house 2/13/25 between 3pm and 6pm to sew up our couch 😆 . I sure hope they can fix it.

So we bought a dresser from Aaron's in Twin Falls Idaho and a ashley sectional couch all last year and the couch is falling apart on the bottom side the black material that covers the springs is ripping away from the frame and one of the back cushions is ripping away from the back of the couch I let them know like two and a half weeks ago about this they sent two guys over to look at it and take pictures of the couch and the problems it was having they one guy told there manager that the cushion on the couch ripped away from the back is due to the dog that jumped up there and pulled it down my dog did get on the couch when there employees were there to look at the couch because he was unsure why these guy where pulling the couch apart but he doesn't get on the back of the couch at all so fast forward to 2/12/25 at 6:30 pm Aaron's shows up to pick up my couch to take it to there store so they could fix it but did not bring a couch for us to use while they fix our couch I was like are you guys joking the one guy called his manager and his manager is going to be out at my house 2/13/25 between 3pm and 6pm to sew up our couch 😆 . I sure hope they can fix it.

Worst experience ever, illegally gave out my information over the phone to a person calling in, lied about condition of bed saying it was new when it was used and delivered with chips and scratches as well as parts in a Walmart bag, then could not return a call for 9 days, however when a payment was late calls endlessly from 5:18 am to 9pm which is against the fair collection act. Run away a seek alternative solutions.

They to take payment at the Burley store to or help on the phone too. It's not fare to the twin falls store to be overloaded with calls and no help

Rhae was AWESOME! He was the first person to meet and greet me as I walked in. He was very helpful with what I was needing and looking for. He listened and made me feel like my needs and wants were important! I have gone through Aaron's several times and I love the things they carry. I have gotten a whole living room set from them and they worked well with me with affordable payments anybody could afford. Hanks again Rhae! You are awesome!

Rhae was AWESOME! He was the first person to meet and greet me as I walked in. He was very helpful with what I was needing and looking for. He listened and made me feel like my needs and wants were important! I have gone through Aaron's several times and I love the things they carry. I have gotten a whole living room set from them and they worked well with me with affordable payments anybody could afford. Hanks again Rhae! You are awesome!