Aaron's

Placed Ordered online paid 125. Signed all these papers electronically. They said delivery April 7th. I thought that was easy .The next day I looked and it said ordered canceled. I called the store and they said they canceled it because they have in stock at the store. They said come in and bring your license. I ended coming in doing all the paperwork again. The guy said delivery will be this Wednesday. He said my payment was refunded and I could pay Wednesday to give a chance for the money to hit my account. I thought that was it. Get a call today stating I owe double what the guy said. I told the GM all this and she said idk why he way say that. Right off the bat she do you want to cancel the agreement? Didn't try to keep me as a customer or care. It's not right to give people wrong info and then careless if your a customer or not.

Tiffany and Randy is the best, just wanted to say that you have two valuable employees on your team. Very understanding and very professional. Knows how to make their customers happy.

Been doing business with this store for 5 years now. Told them for the past 4 months that I would pay on the 15th and they still would come by and charge a 13.00 trip fee. This morning I called and talked with the sales manager and he told me they would wave that trip fee so I called back to make payment and a young lady answered the phone and told me they couldn’t wave the fee and hung up on me…… awful customer service

In my opinion, not at all trustworthy, they don't honor their agreements. I rented a dryer from here, the online ad says 1 cent to get started and no payment for 30 days, they do not honor the ad. I was made to pay half down and supposed to pay the other half on the 15th on this month. Well they made me pay the entire month instead which gives them a FREE $28 in their pockets. I got a refund and was told to call them back to pay the correct amount, supposed to have been $28.35, but nooooo...they took out $61 instead which is actually $5 higher than the actual payments. They said I would be refunded, (haven't got that yet) and they would send a message to Ezpay about it. Haven't heard nothing as of yet. I bassicaly was cheated out of $28 which I'm sure they just pocketed. I will not do business with them again. Once I get my $61 back(if I do that is), I'm going to cancel my account with them and tell them to pick this thing back up. I don't deal with liars and these people do nothing but lie. Watch your accounts people, they may be getting more than you think.

As a customer of Aaron’s at multiple locations, I had the best customer service offered at this location. The store is neat and clean. Sharon and staff is very professional and willing to help assist you getting what you want. Sharon and staff were recently invited to be apart of our Bash to School Bash and they came out and gave out school supplies as a give back to the community. Aaron’s we appreciate you allowing Sharon and staff to be apart of our event. Overall good customer service as well as great advertisement.

Very great location to visit with great customer service from the time you walk into the door until you leave. The store manager is awesome as well and go beyond the call of duty to ensure customers are satisfied. I have always hated shopping at an Aarons until I stopped in this location. Its always clean and neat as well.

Thank you so much again Mark and Aliyah for helping me with my bed frame! You two are lovely 💜💜🙏 Aliyah was very sweet and answered all my questions today as a first time Badcock buyer. Mark was very nice and we loved chatting with him today, we will definitely be back soon.

Great experiece and great staff. Very friendly and professional 2 years ago. Today was the opposite. I was put on hold for over 20 mins after being told that items I ordered June 11th was still not in, I was suppose to get a delivery today August 31. Just sent my son to them to purchase items wish I would've done that. I will not be shopping here again. The female associate was horrible. I hung up and called back and just told her to cancel the order. No more referrals or business from me.

If I could give less than one star I would. I bought an electric lift chair almost $800 and a $299 storage ottoman last Dec. The chair began splintering underside when reclining. They came and picked it up. The young men dropped my chair down 13 steps, chipping pieces of wood of my steps. I showed video of the splinters under the chair. I was told it looks like stained wood? I assured then it was raw wood and was the light under the chair. I was spoken rude to also and implied I called the store manager a liar. I tried to tell him I was told I was lying in so many words. I was also told they found nothing wrong w my chair. They would not even take it back and let me buy a more expensive one. After my family always buying from Badcock for decades, I told them I would not be purchasing a thing ever from them. I guess they don't want repeat business or recommendations to others. Sorry people, sorry customer service. Thanks for nothing. PS we were going to buy a riding mower from them but decided if that's their CS forget it. Very unhappy w them 100%. The Bennett's

I have shopped here for 6 years. My order has been messed up twice now by the same sales girl. The owner is nice & tries to do the right thing on his end. Hopefully my situation gets fixed. There’s only so much the owner can do short of doing everything himself & last time I checked that’s what you pay employees for....