Quality Home Rentals

Please if you can help it please don’t ever and I do mean don’t ever rent from this company. They will literally harass you even it’s not much to pay off please try other companies first and let this be the last resort

I went into quality rentals last week for a couch . I did app , got approved it just the couch I wanted they didn't have. Rufus said he will call me and let me know when they order my color . Well I waited and Rufus never called and like many said they are horrible when it comes to returning calls or letting you know about important information. Rufus is nice and all but do better with response. And now I was supposed to have my couch delivered today at 11am ,and I'm still waiting on it and it's now 2:43pm . 3 hours gone and I have other places to be .

I went into quality rentals last week for a couch . I did app , got approved it just the couch I wanted they didn't have. Rufus said he will call me and let me know when they order my color . Well I waited and Rufus never called and like many said they are horrible when it comes to returning calls or letting you know about important information. Rufus is nice and all but do better with response. And now I was supposed to have my couch delivered today at 11am ,and I'm still waiting on it and it's now 2:43pm . 3 hours gone and I have other places to be .

This is the most unprofessional place of business I have ever dealt with before in my life!! The manager RUFUS is so rude and GHETTO I felt like I was speaking with someone off of the street!! I tried to make a payment for my sister and was asking about my sister balance that was left over and he want to get upset at me like i can’t ask questions!! I still tried to make a payment and he denied it by hanging up on me four times and wouldn’t pick up the next three times I called!! I will never recommend this place to no one you’re better off getting your furniture from the junk yard!!! I will be reaching out to corporate!!

This is the most unprofessional place of business I have ever dealt with before in my life!! The manager RUFUS is so rude and GHETTO I felt like I was speaking with someone off of the street!! I tried to make a payment for my sister and was asking about my sister balance that was left over and he want to get upset at me like i can’t ask questions!! I still tried to make a payment and he denied it by hanging up on me four times and wouldn’t pick up the next three times I called!! I will never recommend this place to no one you’re better off getting your furniture from the junk yard!!! I will be reaching out to corporate!!

This company is EXTREMELY unprofessional. I spoke to D'Angelo, on behalf of my godsister, and he was unable to give her interest rates and the total balance on her account. He was rude, tactless, and not very knowledgeable about customer service or company policies. If I could give them a 0 I would, but 1 is the lowest. Save your time and money and rent from some place else.

This company is EXTREMELY unprofessional. I spoke to D'Angelo, on behalf of my godsister, and he was unable to give her interest rates and the total balance on her account. He was rude, tactless, and not very knowledgeable about customer service or company policies. If I could give them a 0 I would, but 1 is the lowest. Save your time and money and rent from some place else.

I currently rent from quailty homes store in albany georgia. The prices are great and affordable. When it's time to replace or repair things the service sucks. I called two weeks ago about my radio which is not working properly. I was told someone would be out here to take it to get service. Nothing happen i continue to pay as usual thinking after the hoildays they would fix it. Well yesterday 12/27/2018 i called again with the same request that someone come out here to fix my radio. They lied again had me home all day waiting for someone to come get my radio. I wasted my only day off didn't get to handle any of my business waiting on quality homes to repair something i am still paying on that doesn't work properly. I am so upset about this matter until i really want to take my bussiness somewhere else. But when u are late they waste no time with putting notes on ur door and charges ten extra dollars on your account for gas..

I currently rent from quailty homes store in albany georgia. The prices are great and affordable. When it's time to replace or repair things the service sucks. I called two weeks ago about my radio which is not working properly. I was told someone would be out here to take it to get service. Nothing happen i continue to pay as usual thinking after the hoildays they would fix it. Well yesterday 12/27/2018 i called again with the same request that someone come out here to fix my radio. They lied again had me home all day waiting for someone to come get my radio. I wasted my only day off didn't get to handle any of my business waiting on quality homes to repair something i am still paying on that doesn't work properly. I am so upset about this matter until i really want to take my bussiness somewhere else. But when u are late they waste no time with putting notes on ur door and charges ten extra dollars on your account for gas..

Never spend your time or money in this place. They will lie in your face and won't take responsibility of their employees lies. I was lied to by one of their employees who decided to quit unbeknownst to myself n several other customers and they were aware that the now ex employee had told multiple of their customers this lie. Yet they still tarnished customers account after having made commitments to make late payment. It's like they didn't give a damn about what was told n provided to their customers once this guy left their company. A commitment is a commitment regardless of who set it as long as it's set before their leaving of the company and because they leave doesn't mean that commitment is now invalid. I WILL NEVER ADVISE ANYONE TO PURCHASE ANYTHING FROM THAT COMPANY AGAIN IF I COULD GIVE NEGATIVE RATINGS I WOULD.