Aaron's

The initial process is lovely as one would expect when signing your money over. However after years and years of my spouse renting from them we find they do not properly fix any of the appliances. They do not give a replacement unless you start all over with payments for it. I now pay on 2 refrigerators only 1 works and the others door is messed up. Have a 3 burner smart stove that shuts on and off at will, a washer that works only for tiny loads 5 towels is max (in a house of 9) Only solution they give is rent another one......not well fix or comp what you already paid us on items we are supposed to warranty... contracts only good if you got money for a lawyer. If my guy rents from this place again he will have to rent a wife as well.

Luis and Marciano the best!!!! Thank you guys so much !!!! They were prompt efficient and friendly! I had cold bottle waters but I should’ve had some cold lemonade for these men !!! Thank you I appreciate your hard work

Luis was great!!! I’m about to be in my living room all day! He was willing to make changes if needed!! Thank you Luis

Got a washer and dryer also a sectional delivered yesterday! The men were timely, prompt very informative and made me comfortable throughout the process. I am new to Florida and work from home so being able to have a kind interaction and everything set up was a blessing! Thank you Aarons team!!!!

Luis delivered our new set washer and dryer & was very knowledgeable and nice! He got us all set up .

Mr. Luis was incredibly polite and made the whole experience feel comfortable and welcoming. He carried a great conversation—engaging without being invasive—which I really appreciated. He answered all my questions with both proficiency and respect. On top of that, he was impressively quick without compromising quality. Highly recommend!

Update: Review was placed in 3wks ago and I was asked to send an email… Still no one from corporate or from store has called. So what is the purpose of responding to the reviews if you all are not going to respond to the emails accordingly or acknowledge that you received them! Definitely lost a potential customer for sure. You all came highly recommended but hey the person who referred me may had good experience with this location but my 1st impression still stands as well with the company! I value excellent customer service, and unfortunately, my recent experience at this Aaron’s location was not as positive as I had hoped. This must be a thing for all Aaron’s! This was the second one I had done visited for the day, and like the first, I noticed a lack of staff engagement on the sales floor. Upon entering the store, I didn't see anyone available to assist me. After stepping out to take a call and returning, I still did not receive any greeting or acknowledgment from the staff. I took the opportunity to explore the living room set I was interested in and even sat on it to get a feel for it. I was discussing the set with my aunt via text, and we both agreed it would be a great fit for my home. However, it was disappointing that no employees approached me during my visit to offer assistance or answer any questions. I did notice a woman at the counter and a couple of other staff members, but they seemed occupied and the atmosphere felt a bit unwelcoming. I believe a more proactive approach from the staff could greatly enhance the customer experience, as it can make a significant difference in helping customers feel valued and supported in their shopping journey. If I were their regional manager, there would be accountability for everyone in the store because, if I was a mystery shopper, the experience would have been disappointing and this would have been a poor reflection of management and of the company itself! Once again, the beautiful living room set definitely caught my eye, and I would have loved to purchase it. Unfortunately, that opportunity was missed!