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Great

Great operates 3 rent-to-own locations across 1 state. Browse all locations below to find hours, phone numbers, and directions.

3.9

15 reviews

3 Locations
1 States
14 4+ Star Reviews
1mo ago Last Verified

Recent Reviews

Feb 23, 2026

βœŒπŸ½πŸ˜ŽπŸ‘πŸ½ You Guys are Great‼️

Orlando Perez Utica, NY
Jan 10, 2026

very nice people to deal with would recommend πŸ’―

Miguel R Utica, NY
Dec 10, 2025

Thegeneral here. Good people, great history, friendly staff, exceptional service,on time, always do exactly what they say they will do for you. Been a customer for over 3 years. Never have I had a complaint or problem. Charlie,Zack,Devin are beyond reproach. Great group of gentlemen here that help you solve your problem. These employees are long time workers with great customer skills. I am continually impressed when I come in the store, it's clean alive and has a friendly we get the "job done attitude". Delivery of products are on time efficient, convenient and punctual. Maintenance on products if needed is immediate. I can honestly say without Questions, I have never EVER had a problem. They are open later than most business downtown with a wide selection of furniture, appliances and electronics. We should be proud and support these types of local businesses. I will. Also,Jimmy's food right down the block is awesome TOO.!!! Chicken wings!! Don't forget the Soul food restaurant too!!! OMG!!! AUTHENTIC TOO SAY THE LEAST!!! THIS IS A REALITIVLY NEW... I'll get some tomorrow now that I think about it!!! You let them know thegeneral sent you.

the general Gloversville, NY
Sep 9, 2025

Always kind and polite! Great to do business with !!

Shauna Wilcox Utica, NY
Aug 15, 2025

This was the best bank in town. Over the past 5 years, things have changed. Modernizing services does not mean improving services. I called about a stop check issue about a month ago. Still waiting for a call back. That's just one example. Not willing to drive 30 minutes to get to the bank when there are banks and CU much closer. Very sorry about the changes here.

Maria Allen Utica, NY
Jul 20, 2025

Great place to buy or rent home furnishings and more. The team at this location ARE the best.

Jeff Shepard Rome, NY
Apr 15, 2025

I’ve been scammed by these people. There was a post online for house for rent for $1500 a month. I replied to it and they told me I had to send them $100 to see the house. I did that and they told me they didn’t receive it. So they gave me a different address to send it to which I did. It shows up on my checking account. I’ve been trying to get a hold of them again, but they don’t answer. Do not reply to this ad.

LINDA RODGERS Utica, NY
Apr 4, 2025

Shawn always there to help with your needs. Delivery staff are awesome

mindy fairchild Rome, NY
Feb 3, 2025

Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.

Andrew Watson Utica, NY
Jul 20, 2024

I sadly was affected by the tornado that hit Rome NY. My home was completely destroyed and my couch was damaged in the process of everything. This is a couch that is still being paid on AND I AN PAYING INSURANCE ON! To my understanding when paying for insurance I was thinking that Natural disasters are covered. Imagine my surprise when all I was offered was a couch cleaning and a sewing on a rip That was caused from the storm. The managers response was β€œwell I didn’t do the rip” And my reply was nor did I and in response he stated he can’t replace my couch for broken glass water, and a rip. How insane is it that I’m stuck paying on a couch that has been damaged when insurance should’ve simply replaced the couch. Worst Service I have ever experienced. Thanks for nothing!

Ana Figueroa Rome, NY
May 21, 2024

I use their service I have a great time talking to Mark and Charlie the computer guy. If it wasn't for them my home wouldn't be operating as it is as I'm on a limited income as I work towards better days. Thank you for understanding if I'm late on payments you work with me and even have discounts if there was a ding in the appliance being installed! Love this company -Β§JR/OSIRIS βˆ†

Scott Baker jr Gloversville, NY
Nov 17, 2023

The worst place to rent I was purchasing a living room set also a bed they said everything was brand new and I ended up.with bed bugs they should be shut down I have mentioned it to Shawn the manager and told him to come get the furniture and everything I stopped making payments due to having the bed bugs took them six months to come get there stuff worst place to go on rome ny

James Case Rome, NY
May 7, 2023

Great place to get anything you need for your home. It's always a pleasure doing business with Shawn and Harold.

Matthew Key Rome, NY
Oct 4, 2022

Great place, great customer service. I always have a positive experience here. Besides supporting a local bank, I like using this bank as a sign of appreciation for what they do for this city, such things as a New year's eve event and much more. I highly recommend this bank for everyone.

I-DO-REVIEWS Utica, NY
Aug 23, 2022

You're getting one star because I can't give you negative stars. I've been with this bank for years. Time to change that. For the third time now I have been given the pleasant surprise of having my visa card blocked from use. No calls, no letter, no mails. This time, after verifying the balance for funds available, I pulled in to the gas pumps ready to go... Not. The teller machine says error- do not honor. Now I've pumped gas and don't have cash to pay for it. Lucky I have good friends, helped me prevent a theft charge. Odds of fixing whatever the bank has done at this hour, absolute zero. This is not going to happen again.

Randy Brown Utica, NY
Jul 12, 2022

Great Rentals rents to one person and when that person leaves u they stick you with that person's rental bill which isn't right at all I never rented the furniture nor the bed my ex did and up and left me now they sticking me with her bill of $1200 so since I have to pay off someone else's bill I'll never deal with Great Rentals again never the worse place ever!!!!!!!

Fred Covey Jr Utica, NY
Jan 16, 2022

I have actually gotten a few things from here and when I was looking for more I was told they don't service Montgomery Co. Because I moved I can't shop here anymore...I would think a solid client bank that will come back would be important not were you have to deliver but I was refused service

Kristy R Gloversville, NY
Feb 27, 2020

This is the easiest place to rent/ buy so many things from cell phones to beds. The people in Rome ny are three nicest and most wonderful people I've ever dealt with. We've become friends.

Connie Jo Longamore Rome, NY
Sep 4, 2019

I Absolutely love this place! Great people & Awesome prices! I love that they offer retail as well as rent to own. 90 days same as cash is a great way to save $ too! Ask for Dale or Charlie!

Joey Wilson Gloversville, NY
Jul 23, 2017

My father in law has been going to this store for a little over a year now and they are much friendlier than their competitors. Everytime we walk in there, I don't feel pressured to buy something. I highly recommend this if you want an affordable price on anything.

Scott Schilling Rome, NY

All 3 Locations

Gloversville, NY

59 N Main St β€” 12078

Rome, NY

916 Erie Blvd W β€” 13440

Utica, NY

120 Genesee St β€” 13502

Frequently Asked Questions

Great has 3 rent-to-own store locations across 1 state. This directory is updated regularly to ensure accurate information.

The states with the most Great locations are New York (3).

Great stores offer rent-to-own options for furniture, appliances, electronics, computers, mattresses, tires and wheels, jewelry, smartphones, gaming consoles and PCs. Product availability varies by location β€” check with your local store for details.

Most rent-to-own stores, including Great locations, do not require a traditional credit check. Approval is typically based on income verification and proof of residence. Contact your local store directly to confirm requirements.

About This Data

This directory is maintained by VRTO (Virtual Rent To Own), the rent-to-own industry's leading digital services provider. Store data is verified against retailer sources regularly. VRTO is an independent directory and is not affiliated with Great.

VRTO is not affiliated with . is a registered trademark of its respective owner. Visit the official website for authoritative information.