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Great

Great Rentals is a locally owned rent-to-own retailer serving upstate New York, with three stores in Rome, Utica, and Gloversville. The company opened its doors in September 2000 and has served Fulton County and surrounding communities for more than two decades. Shoppers can take home furniture, appliances, electronics, computers, mattresses, and gaming gear on flexible weekly or monthly lease agreements, and like most rent-to-own stores, Great Rentals advertises no credit needed to get started. It holds a 4.6 Google rating across 161 reviews. Compare Great Rentals on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.

Find Great near you Visit website
Locations
3 stores
States
1 state
4+ Star Reviews
24
Last updated
2w ago
4.6 (163)
Rating from Google

Where they operate

3 stores across New York.

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Popular store locations

Great stores

A sample of Great locations. Ratings are from Google, shown for context, and are never used to rank stores.

3 shown
See every location: New York stores

What they carry, and how their rent-to-own works

Great offers rent-to-own with flexible payments and an early purchase option. Most stores don't require a traditional credit check.

No traditional credit check at most stores
Approval is based on income and ID, not your credit score.
Flexible payments
Pay weekly, every two weeks, or monthly.
Early purchase option
Pay it off sooner to own for a lower total cost.
Review return terms
Return timing, fees, item condition, and remaining obligations depend on the agreement.

Recent reviews

Showing 20 of 163
May 21, 2026

Update 2026: I tried ordering a drawing tablet online and my card was declined. When I called the bank said the tablet ships from China and they don't do business with China. 3 days later, I tried ordering an online course, same thing. This time it's from Great Britain. They don't do business with them, either. My debit card doesn't even have tap. I'm closing my account today. Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.

Andrew Watson Utica, NY
May 21, 2026

Update 2026: I tried ordering a drawing tablet online and my card was declined. When I called the bank said the tablet ships from China and they don't do business with China. 3 days later, I tried ordering an online course, same thing. This time it's from Great Britain. They don't do business with them, either. My debit card doesn't even have tap. I'm closing my account today. Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.

Andrew Watson Utica, NY
Apr 23, 2026

I use the walk-up teller and staff is always very friendly!

JD Utica, NY
Apr 23, 2026

I use the walk-up teller and staff is always very friendly!

JD Utica, NY
Feb 23, 2026

✌🏽😎👍🏽 You Guys are Great‼️

Orlando Perez Utica, NY
Jan 10, 2026

very nice people to deal with would recommend 💯

Miguel R Utica, NY
Dec 11, 2025

Thegeneral here. Good people, great history, friendly staff, exceptional service,on time, always do exactly what they say they will do for you. Been a customer for over 3 years. Never have I had a complaint or problem. Charlie,Zack,Devin are beyond reproach. Great group of gentlemen here that help you solve your problem. These employees are long time workers with great customer skills. I am continually impressed when I come in the store, it's clean alive and has a friendly we get the "job done attitude". Delivery of products are on time efficient, convenient and punctual. Maintenance on products if needed is immediate. I can honestly say without Questions, I have never EVER had a problem. They are open later than most business downtown with a wide selection of furniture, appliances and electronics. We should be proud and support these types of local businesses. I will. Also,Jimmy's food right down the block is awesome TOO.!!! Chicken wings!! Don't forget the Soul food restaurant too!!! OMG!!! AUTHENTIC TOO SAY THE LEAST!!! THIS IS A REALITIVLY NEW... I'll get some tomorrow now that I think about it!!! You let them know thegeneral sent you.

the general Gloversville, NY
Dec 10, 2025

Thegeneral here. Good people, great history, friendly staff, exceptional service,on time, always do exactly what they say they will do for you. Been a customer for over 3 years. Never have I had a complaint or problem. Charlie,Zack,Devin are beyond reproach. Great group of gentlemen here that help you solve your problem. These employees are long time workers with great customer skills. I am continually impressed when I come in the store, it's clean alive and has a friendly we get the "job done attitude". Delivery of products are on time efficient, convenient and punctual. Maintenance on products if needed is immediate. I can honestly say without Questions, I have never EVER had a problem. They are open later than most business downtown with a wide selection of furniture, appliances and electronics. We should be proud and support these types of local businesses. I will. Also,Jimmy's food right down the block is awesome TOO.!!! Chicken wings!! Don't forget the Soul food restaurant too!!! OMG!!! AUTHENTIC TOO SAY THE LEAST!!! THIS IS A REALITIVLY NEW... I'll get some tomorrow now that I think about it!!! You let them know thegeneral sent you.

the general Gloversville, NY
Sep 9, 2025

Always kind and polite! Great to do business with !!

Shauna Wilcox Utica, NY
Aug 15, 2025

This was the best bank in town. Over the past 5 years, things have changed. Modernizing services does not mean improving services. I called about a stop check issue about a month ago. Still waiting for a call back. That's just one example. Not willing to drive 30 minutes to get to the bank when there are banks and CU much closer. Very sorry about the changes here.

Maria Allen Utica, NY
Aug 15, 2025

This was the best bank in town. Over the past 5 years, things have changed. Modernizing services does not mean improving services. I called about a stop check issue about a month ago. Still waiting for a call back. That's just one example. Not willing to drive 30 minutes to get to the bank when there are banks and CU much closer. Very sorry about the changes here.

Maria Allen Utica, NY
Jul 21, 2025

Great place to buy or rent home furnishings and more. The team at this location ARE the best.

Jeff Shepard Rome, NY
Jul 20, 2025

Great place to buy or rent home furnishings and more. The team at this location ARE the best.

Jeff Shepard Rome, NY
Apr 15, 2025

I’ve been scammed by these people. There was a post online for house for rent for $1500 a month. I replied to it and they told me I had to send them $100 to see the house. I did that and they told me they didn’t receive it. So they gave me a different address to send it to which I did. It shows up on my checking account. I’ve been trying to get a hold of them again, but they don’t answer. Do not reply to this ad.

LINDA RODGERS Utica, NY
Apr 4, 2025

Shawn always there to help with your needs. Delivery staff are awesome

mindy fairchild Rome, NY
Apr 4, 2025

Shawn always there to help with your needs. Delivery staff are awesome

mindy fairchild Rome, NY
Feb 3, 2025

Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.

Andrew Watson Utica, NY
Jul 21, 2024

I sadly was affected by the tornado that hit Rome NY. My home was completely destroyed and my couch was damaged in the process of everything. This is a couch that is still being paid on AND I AN PAYING INSURANCE ON! To my understanding when paying for insurance I was thinking that Natural disasters are covered. Imagine my surprise when all I was offered was a couch cleaning and a sewing on a rip That was caused from the storm. The managers response was “well I didn’t do the rip” And my reply was nor did I and in response he stated he can’t replace my couch for broken glass water, and a rip. How insane is it that I’m stuck paying on a couch that has been damaged when insurance should’ve simply replaced the couch. Worst Service I have ever experienced. Thanks for nothing!

Ana Figueroa Rome, NY
Jul 20, 2024

I sadly was affected by the tornado that hit Rome NY. My home was completely destroyed and my couch was damaged in the process of everything. This is a couch that is still being paid on AND I AN PAYING INSURANCE ON! To my understanding when paying for insurance I was thinking that Natural disasters are covered. Imagine my surprise when all I was offered was a couch cleaning and a sewing on a rip That was caused from the storm. The managers response was “well I didn’t do the rip” And my reply was nor did I and in response he stated he can’t replace my couch for broken glass water, and a rip. How insane is it that I’m stuck paying on a couch that has been damaged when insurance should’ve simply replaced the couch. Worst Service I have ever experienced. Thanks for nothing!

Ana Figueroa Rome, NY
May 21, 2024

I use their service I have a great time talking to Mark and Charlie the computer guy. If it wasn't for them my home wouldn't be operating as it is as I'm on a limited income as I work towards better days. Thank you for understanding if I'm late on payments you work with me and even have discounts if there was a ding in the appliance being installed! Love this company -§JR/OSIRIS ∆

Scott Baker jr Gloversville, NY

All 3 locations

Gloversville, NY

59 N Main St , 12078

4.7 (69)on Google

Rome, NY

916 Erie Blvd W , 13440

4.7 (57)on Google

Utica, NY

120 Genesee St , 13502

4.2 (37)on Google

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Great, answered plainly

Great has 3 rent-to-own store locations across 1 state. This directory is updated regularly to ensure accurate information.

The states with the most Great locations are New York (3).

Great stores offer rent-to-own options for furniture, appliances, electronics, computers, mattresses, gaming consoles and PCs. Product availability varies by location, so check with your local store for details.

Most rent-to-own stores, including Great locations, do not require a traditional credit check. Approval is typically based on income verification and proof of residence. Contact your local store directly to confirm requirements.

VRTO (Virtual Rent To Own) is an independent directory. We are not affiliated with, endorsed by, or owned by Great or any rent-to-own company. Great is a trademark of its respective owner; visit the official Great website for authoritative information. Company details are listed for comparison only, and the Google rating shown is attributed to Google for context.

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