Great
Great Rentals is a locally owned rent-to-own retailer serving upstate New York, with three stores in Rome, Utica, and Gloversville. The company opened its doors in September 2000 and has served Fulton County and surrounding communities for more than two decades. Shoppers can take home furniture, appliances, electronics, computers, mattresses, and gaming gear on flexible weekly or monthly lease agreements, and like most rent-to-own stores, Great Rentals advertises no credit needed to get started. It holds a 4.6 Google rating across 161 reviews. Compare Great Rentals on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
Find Great near you Visit websiteWhere they operate
3 stores across New York.
Great stores
A sample of Great locations. Ratings are from Google, shown for context, and are never used to rank stores.
Gloversville, NY
Closed · Opens 9 AMRome, NY
Closed · Opens 9 AMUtica, NY
Closed · Opens 9 AMWhat they carry, and how their rent-to-own works
Great offers rent-to-own with flexible payments and an early purchase option. Most stores don't require a traditional credit check.
Recent reviews
Showing 20 of 163Update 2026: I tried ordering a drawing tablet online and my card was declined. When I called the bank said the tablet ships from China and they don't do business with China. 3 days later, I tried ordering an online course, same thing. This time it's from Great Britain. They don't do business with them, either. My debit card doesn't even have tap. I'm closing my account today. Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.
Update 2026: I tried ordering a drawing tablet online and my card was declined. When I called the bank said the tablet ships from China and they don't do business with China. 3 days later, I tried ordering an online course, same thing. This time it's from Great Britain. They don't do business with them, either. My debit card doesn't even have tap. I'm closing my account today. Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.
I use the walk-up teller and staff is always very friendly!
I use the walk-up teller and staff is always very friendly!
✌🏽😎👍🏽 You Guys are Great‼️
very nice people to deal with would recommend 💯
Thegeneral here. Good people, great history, friendly staff, exceptional service,on time, always do exactly what they say they will do for you. Been a customer for over 3 years. Never have I had a complaint or problem. Charlie,Zack,Devin are beyond reproach. Great group of gentlemen here that help you solve your problem. These employees are long time workers with great customer skills. I am continually impressed when I come in the store, it's clean alive and has a friendly we get the "job done attitude". Delivery of products are on time efficient, convenient and punctual. Maintenance on products if needed is immediate. I can honestly say without Questions, I have never EVER had a problem. They are open later than most business downtown with a wide selection of furniture, appliances and electronics. We should be proud and support these types of local businesses. I will. Also,Jimmy's food right down the block is awesome TOO.!!! Chicken wings!! Don't forget the Soul food restaurant too!!! OMG!!! AUTHENTIC TOO SAY THE LEAST!!! THIS IS A REALITIVLY NEW... I'll get some tomorrow now that I think about it!!! You let them know thegeneral sent you.
Thegeneral here. Good people, great history, friendly staff, exceptional service,on time, always do exactly what they say they will do for you. Been a customer for over 3 years. Never have I had a complaint or problem. Charlie,Zack,Devin are beyond reproach. Great group of gentlemen here that help you solve your problem. These employees are long time workers with great customer skills. I am continually impressed when I come in the store, it's clean alive and has a friendly we get the "job done attitude". Delivery of products are on time efficient, convenient and punctual. Maintenance on products if needed is immediate. I can honestly say without Questions, I have never EVER had a problem. They are open later than most business downtown with a wide selection of furniture, appliances and electronics. We should be proud and support these types of local businesses. I will. Also,Jimmy's food right down the block is awesome TOO.!!! Chicken wings!! Don't forget the Soul food restaurant too!!! OMG!!! AUTHENTIC TOO SAY THE LEAST!!! THIS IS A REALITIVLY NEW... I'll get some tomorrow now that I think about it!!! You let them know thegeneral sent you.
Always kind and polite! Great to do business with !!
This was the best bank in town. Over the past 5 years, things have changed. Modernizing services does not mean improving services. I called about a stop check issue about a month ago. Still waiting for a call back. That's just one example. Not willing to drive 30 minutes to get to the bank when there are banks and CU much closer. Very sorry about the changes here.
This was the best bank in town. Over the past 5 years, things have changed. Modernizing services does not mean improving services. I called about a stop check issue about a month ago. Still waiting for a call back. That's just one example. Not willing to drive 30 minutes to get to the bank when there are banks and CU much closer. Very sorry about the changes here.
Great place to buy or rent home furnishings and more. The team at this location ARE the best.
Great place to buy or rent home furnishings and more. The team at this location ARE the best.
I’ve been scammed by these people. There was a post online for house for rent for $1500 a month. I replied to it and they told me I had to send them $100 to see the house. I did that and they told me they didn’t receive it. So they gave me a different address to send it to which I did. It shows up on my checking account. I’ve been trying to get a hold of them again, but they don’t answer. Do not reply to this ad.
Shawn always there to help with your needs. Delivery staff are awesome
Shawn always there to help with your needs. Delivery staff are awesome
Outdated. The staff were friendly and opening a checking account was easy. When I opened my account I was told I had to wait 3 weeks for a debit card. Okay. I went to enroll in mobile banking I was told I had to wait 3 weeks to do that. Ugh...okay. Now what prompted my review: it's been almost 2 weeks since I opened my account and today I received an envelope in the mail with deposit slips telling me how easy it is to bank by mail. Unacceptable in 2025.
I sadly was affected by the tornado that hit Rome NY. My home was completely destroyed and my couch was damaged in the process of everything. This is a couch that is still being paid on AND I AN PAYING INSURANCE ON! To my understanding when paying for insurance I was thinking that Natural disasters are covered. Imagine my surprise when all I was offered was a couch cleaning and a sewing on a rip That was caused from the storm. The managers response was “well I didn’t do the rip” And my reply was nor did I and in response he stated he can’t replace my couch for broken glass water, and a rip. How insane is it that I’m stuck paying on a couch that has been damaged when insurance should’ve simply replaced the couch. Worst Service I have ever experienced. Thanks for nothing!
I sadly was affected by the tornado that hit Rome NY. My home was completely destroyed and my couch was damaged in the process of everything. This is a couch that is still being paid on AND I AN PAYING INSURANCE ON! To my understanding when paying for insurance I was thinking that Natural disasters are covered. Imagine my surprise when all I was offered was a couch cleaning and a sewing on a rip That was caused from the storm. The managers response was “well I didn’t do the rip” And my reply was nor did I and in response he stated he can’t replace my couch for broken glass water, and a rip. How insane is it that I’m stuck paying on a couch that has been damaged when insurance should’ve simply replaced the couch. Worst Service I have ever experienced. Thanks for nothing!
I use their service I have a great time talking to Mark and Charlie the computer guy. If it wasn't for them my home wouldn't be operating as it is as I'm on a limited income as I work towards better days. Thank you for understanding if I'm late on payments you work with me and even have discounts if there was a ding in the appliance being installed! Love this company -§JR/OSIRIS ∆
All 3 locations
Gloversville, NY
59 N Main St , 12078
Rome, NY
916 Erie Blvd W , 13440
Utica, NY
120 Genesee St , 13502
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VRTO (Virtual Rent To Own) is an independent directory. We are not affiliated with, endorsed by, or owned by Great or any rent-to-own company. Great is a trademark of its respective owner; visit the official Great website for authoritative information. Company details are listed for comparison only, and the Google rating shown is attributed to Google for context.
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