Aaron's

Calling me at 8am the day the payment is due and showing up at my place that same night. Good this I have cameras recording everything. And when you call they hang up on you continuously. But showing up at people's home to collect cash is super suspect and illegal.

I had a very disappointing experience at the Blackstone store; the furniture I purchased there is the worst I've ever had. Each time I made a purchase, they changed my EZ without my consent and then denied it. After returning a product, I discovered they continued to charge my account. The employee, Maria, was incredibly unhelpful and rude, openly stating, "I will be rude because I will stand up for my boss." This level of customer service is unacceptable and needs to be addressed.

Bad Customer Service Store Manager and staff brought tv never set it up doesn’t work store manager keep saying send someone out to fix tv nobody ever shows up

Went down the street to those other guys and asked about a no credit check just down payment and payment plan and they couldn't deliver Aarons was helpful and affordable.

Was asked to come into store online was treated poorly coming into the store by manager and worker would never rent from them cheap furniture at a high price

Sales manager and store manager have no idea how to conduct costumer service or knowledge of products they have on hand. Do NOT recommend this store location AT ALL. I originally bought a brand new 75" frame less roku tv still in the box and wrapped and it went black not even 2 years later. I was told by the sales manager that a brand new tv would be delivered. They brought me a USED, dusty, dirty tv! Yes the same size but not a roku. The sales manager then said, oh we don't deal with roku anymore. Which was never expressed the day I called for a replacement. I was never told I would receive a USED, dusty, dirty tv either! Then The store manager, who is rude and gives little man syndrome vibes, then told me to "read the contract" and that i would receive whatever "like" tv they have on hand. Neither one knows how to deal with customers, disgruntled or not. Who wants an OLD, USED, DIRTY, DUSTY tv anyway?! PLUS the 2 remotes they sent with the very helpful and courteous delivery men, did not control the tv! All Mike, the store manger said was "pair" them. HOW?! If they don't control the tv in the first place. All he said was he could look for another remote but just continued to quietly try to listen to my conversation on the line instead of putting me on hold to look for the remotes, like a creep. Made my complaint to corporate and hopefully my contract gets moved to another store. Then once finished, ill never get anything else from aarons and I'll never recommend aarons to anyone. Just because of the sales and store manager.