Aaron's

Beware: If you are shopping for a recliner to rent during a recovery from surgery. The showroom will display a $49 monthly fee. It’s the only piece of furniture that is visible and no other pieces resemble the recliner in the showroom. Now retain this with your $49 understanding. The process involves the use of a kiosk self directed that covers financials. Here I am feeling good thinking that I can return home and wait for the delivery. With approval from the sales team, I now had to to sit in an office with many more questions and the scrolling through a quite lengthy contract. The contract will involve a totally new scenario where you are renting it as a piece for the complete furniture group. This causes the price to inflate by 50%. Though your eyes were deceived that this cowboy leather recliner sits alone in the showroom. I feel that my watchful eye caught additional hidden charges like fees to join the Aaron’s club on the employee managed computer screen. Once I remember seeing a total of like $160+ and had to question in detail now with little trust. Delivery was convenient but I had to clean mud from the sides of the chair and in whipping the armrests and seat quite a bit of dirt was found on the towel. Under the cup holders there was trash also.

This is the best and most professional people and place I had ever been to and the employees work their butts off to keep everything clean and working I will take my biasness to them every time

This is a review of Babcock Corporate policies. The staff was kind. We went in to buy a few knickknacks that were on clearance. Got some good bargains. Upon checkout, the clerk asked me for my driver's license, and then asked me for my address. He seemed surprised when I told him I wasn't going to give him either. I've never had a company be this intrusive for a simple debit card purchase for less than $100. It was a bit concerning that we had to get a manager to bypass these ridiculous policies rather than empowering the staff to do it themselves. All the company wants is as much private information as they can get to A) Sell it to other companies and B) Bombard you with mail and email. Disgraceful and desperate.

My husband and I stopped in on saturday June 1to look at some new mattresses. We were not planning on buying anything at that time.. however the sales associate Nicole, was very helpful and provided us with information on financing options. We were so impressed by her motivation to make sure we were given plenty of options that we drove back out to cullman today to make a purchase. With the money we saved from the sale, I was able to get our king size bed, a cute little hand painted dresser and 2 round bedside tables to match all for a great price and free delivery. We will definitely go back to see her when we decide on new furniture for our living room. Thank you for helping us make this decision and being so patient with us. Sincerely. Angie Anderson Horton, alabama

We like to pay ahead in case Murphy's law happens. We paid one day to early and the accounting department counted it in the same accounting cycle. This caused it to look like we were late a month. The checks were in separate months so I still don't understand it. We will not be dealing with this company again

This company does not care about your life, they only care about your money. It's nothing more than a collections agency. Employees are punished when customers don't pay their dues and if the store doesn't make a certain percentage. Sure, their store hours are until 7PM, but they MAKE the employees stay 2 hours past that time. One is calling delinquent customers while the other is going door to door attempting to collect payments. Now.... Inside the store are appliances that are either new or preleased. You can own them, yes. But you will pay TRIPLE the MSRP after fees and interest have accrued. That being said, the preleased items they have in the store have been collected or returned by customers with infestations. Yes, ROACHES will crawl out of your appliances and furniture if you buy from this store. They do not clean them, sanitize them or sterilize them properly. The staff will sit in the office until the front door opens. You will never enter the showroom and be welcomed. So, when you walk in and expect SUPERIOR customer service, you won't get it. As I said before, all they want is your money. Doesn't matter what you get. I wouldn't send my worst enemy to an Aaron's. There are better more sanitary ways to get what you need and still keep your family safe from infestations and God knows what else could be on a preleased item. Don't go there. Just don't, I beg you.

They lie about the guarantees everything is great until you need something fixed even if it’s under extended warranty it’s all over . Once th. get your money they don’t care.

The employees are hateful and no help at all . This will be the last time I ever purchase from the badcock business pitiful to sale you a broken appliance and then refuse to make it right “oh we can’t do anything about that “ shoves a number in my face I’ve wasted thousands here and always told if there’s a problem we’ll make it right but after they get the money out of you they could care less if you have an issue or not waste my time bringing a dryer forty minutes from home just to be turned away. Pitiful service I’ll make sure to let all my family and friends know not to waste there time they’d be better off going somewhere else

The worst buying experience I have ever had. Terrible customer service, they do not abide to what they promise!! You have many choices where to buy, and this place is not your choice, believe me. Your time is as valuable as theirs is, DONT WASTE YOU TIME!!!!!

The staff are clueless and I had to post a complaint with corporate about them taking out ezpay when I declined it online and was going to pay in person. I declined it online and apparently I should have declined it online and in the store and they couldn't give me my money back because the general manager wasn't there to stop the payment. The payment was not even supposed to come out yet. Aarons corporate told me that stopping the ezpay online was sufficient enough and the store should not have run an ezpayment without consent.