Aaron's

Employees should do a better job at calling references BEFORE selling products so they don’t have to HARASS the people put down as a point of contact/reference. Before I was rudely hung up on @1:36pm on 6/24/26, I was trying to let this company know to stop calling me for YOUR clients missed payments. Had you called me beforehand, I would have gladly told you not to sell to that person. I’ve had so many phone calls and I’m not even a customer nor did I volunteer my information to anyone!

Wonderful staff and Aaron's LLC has plenty of options and lease to own same day availability. Thank you, Aaron's! 5*

I travel to different work locations across the state. I always rent from Aarons. I have always had a good experience until Midland. When I wanted to return my couch they were no shows not once but 2 times to pick it up. No apologies, no calls, nothing. Now my apartment lease is up and the couch is still sitting there. If you miss a payment by 30 seconds they are blowing your phone up. Terrible service. I will NEVER use them again. I am filing a complaint with Aarons corporate because they are still charging me for shit I requested to be picked up 2 weeks ago. DO NOT USE!!

Had a great experience here. Ms. Crystal done a great job getting me what I ask for. She has awesome customer service. Really enjoyed my interaction with her. Two thumbs up Ms. Crystal and 5 stars Aaron's for making my purchase quick and easy.

Had a great experience here. Ms. Crystal done a great job getting me what I ask for. She has awesome customer service. Really enjoyed my interaction with her. Two thumbs up Ms. Crystal and 5 stars Aaron's for making my purchase quick and easy.

👎This place is Trash. Every time we order something, there's always an issue. Since we filed multiple complaints, it just gets worse. We ordered a TV (Express 2-3 day delivery) and it's been 10 days so far and they scheduled it for another 5 days out. However the moving van doesn't leave the store 🤔. I could keep going but you get the picture..

👎This place is Trash. Every time we order something, there's always an issue. Since we filed multiple complaints, it just gets worse. We ordered a TV (Express 2-3 day delivery) and it's been 10 days so far and they scheduled it for another 5 days out. However the moving van doesn't leave the store 🤔. I could keep going but you get the picture..

Bought our queen box spring mattress and bed set slightly over a year ago, box spring began to break under normal use from two 250lbs human beings within 6 months. Have been trying to get it warrantied since. Finally got a definitive no yesterday despite the fact that we're still paying the furniture off. 4 of the boards on one side and 1 on the other side have simply snapped from motions such as sittimg up in bed to look out the window, crawling across the top of the bed, and rolling over in the middle of the night. Will be replacing their box spring soon with a better quality item. Shame because the rest of the furniture is actually quite good quality for the price.

Bought our queen box spring mattress and bed set slightly over a year ago, box spring began to break under normal use from two 250lbs human beings within 6 months. Have been trying to get it warrantied since. Finally got a definitive no yesterday despite the fact that we're still paying the furniture off. 4 of the boards on one side and 1 on the other side have simply snapped from motions such as sittimg up in bed to look out the window, crawling across the top of the bed, and rolling over in the middle of the night. Will be replacing their box spring soon with a better quality item. Shame because the rest of the furniture is actually quite good quality for the price.

Ordered washer dryer, was told I’d get a call when scheduled delivery. They had the appliances for a week in the store before calling to schedule delivery, they then rescheduled delivery 2 times I was able to wash 2 loads before the washing machine brand new btw motor went out. I called to schedule service. Was told I was on the schedule waited all day called at 5 and still no one had showed up, was told I was still on the schedule and I’d get a call, 7:15pm received voicemail saying 15 minutes out. I was hope so I wasn’t worried about it, they NEVER showed up- so I called and called and store was closed. So I called the 800 customer service number to speak to someone. Was told I’d get a returned call- no one ever called, had to physically go to the store to speak to someone and they still took a payment out of my account for appliances and services not rendered. I’m contesting charges with my bank but I told them to come get their shit before I put it on the streets. I went and bought the same appliances at Home Depot.