Rent-A-Center
4400 Fredericksburg Rd, Balcones Heights, TX 78201
What you can rent here
How the lease works here
Terms are confirmed with the store and can change. Always read the agreement before you sign.
What to bring
- Valid photo ID (driver's license, state ID, or passport)
- Proof of income (recent pay stub, bank statement, or benefits letter)
- Proof of residence (utility bill, lease agreement, or mail with your address)
- Personal references (typically 3 to 4 contacts with phone numbers)
How it works
- 1Browse in store and choose from available furniture, appliances, electronics, and more.
- 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
- 3Get approved, often same day, with immediate access to your items.
- 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.
Typically included with rent-to-own agreements:
Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.
Frequently asked questions
Hours
Location
4400 Fredericksburg Rd, Balcones Heights, TX 78201
Get directionsPhone
(210) 738-1277Customer reviews
103 reviews
We've been with this specific location for years. We haven't been perfect. We've been lately, but RAC always gets paid. I do not appreciate the new manager, Christian, showing up to MY home to "introduce himself" then disrespect my husband about the drive. Horrible first impression. Do not come to my home, needing something and being disrespectful. Alvaro, you were on the phone with my husband, not me. I was in the background upset and you took it personally. No where did I state your name. You apologizing for your manager means absolutely nothing bc We've come to find that the relationship we thought we had with RAC is just really money hungry. Lastly, I'm finding the same items I am renting from here for half the price elsewhere. We will continue to pay off our two items after you pick up the third and wish you all the best.
After a lil hiccup with a table n chairs I got and encountered a bit of issue..after speaking with Roland about it he really helped me out I getting another one I appreciated all of his help ...over all I'm very happy with my experience with RAC on Fredericksburg Rd... definitely will recommend
After a lil hiccup with a table n chairs I got and encountered a bit of issue..after speaking with Roland about it he really helped me out I getting another one I appreciated all of his help ...over all I'm very happy with my experience with RAC on Fredericksburg Rd... definitely will recommend
Super happy we came by, y'all are awesome. I think his names Roland, he took care of us, he really went above and beyond. I think we got such a great deal on a really nice couch. We really appreciate y'all, thank you and super happy moving forward.
We've been with this specific location for years. We haven't been perfect. We've been lately, but RAC always gets paid. I do not appreciate the new manager, Christian, showing up to MY home to "introduce himself" then disrespect my husband about the drive. Horrible first impression. Do not come to my home, needing something and being disrespectful. Alvaro, you were on the phone with my husband, not me. I was in the background upset and you took it personally. No where did I state your name. You apologizing for your manager means absolutely nothing bc We've come to find that the relationship we thought we had with RAC is just really money hungry. Lastly, I'm finding the same items I am renting from here for half the price elsewhere. We will continue to pay off our two items after you pick up the third and wish you all the best.
The store manager Roland. Has helped me since day one . He extremely professional and very proficient in his work. I work from home so our communication was through texting and then even having that option is truly a live saver but even being across the keyboard his professionalism is outstanding. 10/10 Shop here
The store manager Roland. Has helped me since day one . He extremely professional and very proficient in his work. I work from home so our communication was through texting and then even having that option is truly a live saver but even being across the keyboard his professionalism is outstanding. 10/10 Shop here
Called multiple times, had delivery scheduled. Day of called the store myself to confirm appointment and was told by Roland that it had been cancelled and he needed further information. It’s been a week, called multiple times and no one informed me of any additional requirements nor of the cancelled delivery. Then asked if I like to continue the process, NO I don’t what a stupid question to ask. Teach your employees how to communicate and train on how to schedule deliveries and what requirements are needed. Would’ve made everything easier and not waste my time. Online advertising is also false information. Don’t fall for any online promotions going on. Everything goes through until they ask for more money later.
Called multiple times, had delivery scheduled. Day of called the store myself to confirm appointment and was told by Roland that it had been cancelled and he needed further information. It’s been a week, called multiple times and no one informed me of any additional requirements nor of the cancelled delivery. Then asked if I like to continue the process, NO I don’t what a stupid question to ask. Teach your employees how to communicate and train on how to schedule deliveries and what requirements are needed. Would’ve made everything easier and not waste my time. Online advertising is also false information. Don’t fall for any online promotions going on. Everything goes through until they ask for more money later.
great job guys on Fredericksburg rd always great customer service been with them for more than 18 yrs always get me wat i need n when i need it love my TV thanks to Roland ,Alvaro n Jesse
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Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.
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