Find stores

Rent-A-Center

Closed · Opens tomorrow at 10 AM 4.1 (118 reviews) on Google

115 Keith St Nw, Cleveland, TN 37311

Call (423) 478-5170 Get directions Visit website
Inside Rent-A-Center

What you can rent here

Rent-A-Center is a national rent-to-own chain with 1,948 stores across all 50 states, reaching communities from Lawrence, Massachusetts and Kissimmee, Florida to Harlingen, Texas and Booneville, Mississippi. Launched in 1973 in Wichita, Kansas, it was the first national chain to scale the rent-to-own model, building standardized showrooms stocked with new, name-brand merchandise. Stores carry furniture, appliances, electronics, computers, mattresses, gaming, and smartphones on flexible weekly or monthly lease agreements, and like most rent-to-own stores they typically do not require a traditional credit check. Rent-A-Center holds a 4-star Google rating across more than 152,000 reviews. Compare Rent-A-Center on VRTO alongside other rent-to-own stores near you, with hours, ratings, and what each carries.
furniture appliances electronics computers mattresses smartphones gaming

How the lease works here

Payment frequency Weekly or monthly
Typical term 12 to 24 months
Same-as-cash window 90 days
Credit check Not required

Terms are confirmed with the store and can change. Always read the agreement before you sign.

What to bring

  • Valid photo ID (driver's license, state ID, or passport)
  • Proof of income (recent pay stub, bank statement, or benefits letter)
  • Proof of residence (utility bill, lease agreement, or mail with your address)
  • Personal references (typically 3 to 4 contacts with phone numbers)

How it works

  1. 1Browse in store and choose from available furniture, appliances, electronics, and more.
  2. 2Apply with no traditional credit check at most stores. Approval is based on income and residency.
  3. 3Get approved, often same day, with immediate access to your items.
  4. 4Delivery or pickup, with free delivery, setup, and ongoing service at most stores.

Typically included with rent-to-own agreements:

Delivery, setup, service, maintenance, return rights, and early purchase options vary by retailer and agreement. Ask the store to provide the complete written terms before signing.

Frequently asked questions

Rent-A-Center offers furniture, appliances, electronics, computers, mattresses, smartphones, gaming on a rent-to-own basis. Product availability and pricing may vary. Contact the store directly to confirm current inventory.

Rent-A-Center is located at 115 Keith St Nw, Cleveland, TN. Check the store hours listed on this page for current opening and closing times, as hours may vary on holidays.

Most rent-to-own stores, including Rent-A-Center, do not require a traditional credit check. Approval is typically based on income verification and proof of residency. Contact Rent-A-Center directly to confirm their specific requirements.

Return timing, fees, item condition, refunds, and remaining obligations vary by agreement. Contact Rent-A-Center to review its written return and early purchase terms.

You can contact the store directly by calling (423) 478-5170 or visiting in person at 115 Keith St Nw, Cleveland, TN.

Hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday (Today) Closed

Location

115 Keith St Nw, Cleveland, TN 37311

Get directions

Customer reviews

4.1
Based on 118 Google reviews
4.1

118 reviews

5
70%
4
0%
3
0%
2
0%
1
30%
Have you visited this store? Write a review on Google
Lynne Kennedy
Lynne Kennedy 1 month ago

A great place to turn in returns to Amazon!

Lynne Kennedy
Lynne Kennedy 1 month ago

A great place to turn in returns to Amazon!

Melissa “Rochell” Callahan
Melissa “Rochell” Callahan 5 months ago

This store or maybe the whole company has some unusual ways of not letting a person rent from them. Because I wanted to rent through them with my already approved credit I acquired online through there app of over $3,000. The store manager at this Cleveland, TN location chose to not approve me as I once had a person living at my address that is behind on multiple payments and Rent-A-Center has actually came to my home looking for them to collect. I talked with the ones that came to my home to collect and let them know that the person was my sister and I was having similar issues with them not wanting to pay rent at my home as well and they were asked to leave and left while we were gone and that I honestly do not have a way of contacting them as they do not have a working phone. I have no control of what my family does and I shouldn't have to be flagged because they refuse to get a job and be responible and pay others for what they owe. I've rented from Rent-A-Center in the past with never an issue of getting what I was renting paid off. The way this store manager handled this issue they are having was unfair and unprofessional as the store manager did not even come out of their office to speak with me about it and sent their employee to tell me. No one there cared what I had to say in my defense and just wanted me to leave. I did nothing wrong and I'm being banned for my sister and brother-in-laws ways of handling or should I say not handling their business. I would give no stars if I could but, I had to add at least 1 star.

Melissa “Rochell” Callahan
Melissa “Rochell” Callahan 5 months ago

This store or maybe the whole company has some unusual ways of not letting a person rent from them. Because I wanted to rent through them with my already approved credit I acquired online through there app of over $3,000. The store manager at this Cleveland, TN location chose to not approve me as I once had a person living at my address that is behind on multiple payments and Rent-A-Center has actually came to my home looking for them to collect. I talked with the ones that came to my home to collect and let them know that the person was my sister and I was having similar issues with them not wanting to pay rent at my home as well and they were asked to leave and left while we were gone and that I honestly do not have a way of contacting them as they do not have a working phone. I have no control of what my family does and I shouldn't have to be flagged because they refuse to get a job and be responible and pay others for what they owe. I've rented from Rent-A-Center in the past with never an issue of getting what I was renting paid off. The way this store manager handled this issue they are having was unfair and unprofessional as the store manager did not even come out of their office to speak with me about it and sent their employee to tell me. No one there cared what I had to say in my defense and just wanted me to leave. I did nothing wrong and I'm being banned for my sister and brother-in-laws ways of handling or should I say not handling their business. I would give no stars if I could but, I had to add at least 1 star.

A King
A King 8 months ago

I'm disabled, but this was the easiest I have ever got anything. I called I think Teressa? Anyway, she is the sweetest thing. She set up everything over the phone. E-mailed my forms to docu sighn, and now I can cook in a oven again. So Thank you for saving Thanksgiving. You're the best.

A King
A King 8 months ago

I'm disabled, but this was the easiest I have ever got anything. I called I think Teressa? Anyway, she is the sweetest thing. She set up everything over the phone. E-mailed my forms to docu sighn, and now I can cook in a oven again. So Thank you for saving Thanksgiving. You're the best.

Juan Ayala
Juan Ayala 10 months ago

Love Ms Ivette and Ms Kim. They are always friendly whenni come in and always inform me of new items in stock.

Juan Ayala
Juan Ayala 10 months ago

Love Ms Ivette and Ms Kim. They are always friendly whenni come in and always inform me of new items in stock.

Logan Chick
Logan Chick 1 year ago

10/10 highly recommend Xavier, not only does he offer amazing service with a smile he also is very helpful and friendly when doing business.

Shana Lheureux
Shana Lheureux 1 year ago

Went in today to see about leasing a gaming console , while filling out an application I was informed by a bilingual woman yelling with other customers around and other employees standing around that I can’t lease anything because wrong information was given by different location… I didn’t even turn my application in… called the other location and was told my address is just out of service area . After years of management retail I never spoke to anyone like that …. I will NEVER return , loss of a potential customer… TERRIBLE CUSTOMER SERVICE 👋

Reviews from Google
See all reviews on Google Maps
Rating from Google
Read reviews on Google Maps

Compare before you sign

See what other stores near Cleveland charge for the same item.

Compare nearby stores Estimate the total cost

More rent-to-own stores in Cleveland, TN

Data accuracy notice

Store details including hours, address, phone number, and product availability are sourced from publicly available retailer data and updated regularly. This information may not reflect recent changes. Always contact the store directly to confirm current hours, inventory, and pricing before visiting. VRTO (Virtual Rent To Own) is a directory and is not affiliated with, endorsed by, or acting as an agent of Rent-A-Center or any other rent-to-own company. Reviews and ratings shown are from Google and reflect the opinions of individual reviewers, not VRTO. See our full disclaimer and data collection methodology.

Listing information for Rent-A-Center is provided for reference purposes only. VRTO is not affiliated with this store. Contact the store directly to verify hours, inventory, and pricing.

Call now